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Photo gallery

Featured image
On the beach
On the beach
On the beach
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Guest reviews

2.0/5
25 reviews
Guests rated this property 2.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • All-inclusive
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationSunny Beach2 min walk
Popular LocationAction Aquapark3 min drive
Popular LocationLuna Park5 min drive
AirportBourgas (BOJ)26 min drive

Choose dates to view prices

  • Double Room, Balcony, Park View

    Room amenities

    • 323 sq ft
    • Park view
    • Sleeps 3
    • 2 Single Beds and 1 Double Sofa Bed
    More detailsDouble Room, Balcony, Park View
  • Promo Room

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsPromo Room
  • Double Room, Balcony, Sea View

    Room amenities

    • 323 sq ft
    • Sea view
    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed
    More detailsDouble Room, Balcony, Sea View
  • Superior Promo Room, Balcony - Ultra All Inclusive

    Room amenities

    • 321 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Promo Room, Balcony - Ultra All Inclusive
  • Superior Room, Park View, Balcony - Ultra All Inclusive

    Room amenities

    • 323 sq ft
    • Park view
    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed
    More detailsSuperior Room, Park View, Balcony - Ultra All Inclusive
  • Superior Room, Balcony, Sea View - Ultra All Inclusive

    Room amenities

    • 323 sq ft
    • Sea view
    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed
    More detailsSuperior Room, Balcony, Sea View - Ultra All Inclusive
  • Studio, Balcony, Sea View

    Room amenities

    • 323 sq ft
    • Sea view
    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed
    More detailsStudio, Balcony, Sea View

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Sunny Beach

Imperial Palace Hotel is located on the beach and in an area with good shopping. The area's natural beauty can be seen at Sunny Beach and popular attractions include Action Aquapark and Aqua Paradise. Looking to get your feet wet? Kayaking, snorkelling and waterskiing adventures can be found near the property. Our guests appreciate the hotel's central location.

Visit our Sunny Beach travel guide
Map
Popular Location

What's nearby

  • Sunny Beach - 2 min walk
  • Action Aquapark - 3 min drive
  • Casino Hrizantema - 4 min drive
  • Luna Park - 5 min drive
  • Sveti Vlas Central Beach - 10 min drive

Getting around

  • Bourgas (BOJ) - 26 min drive

Restaurants

  • Hollywood — 1 min walk
  • Restaurant Gondolla — 1 min walk

About this property

Imperial Palace Hotel

5-star beach hotel with a full-service spa
Catch some rays at the beach or spend the day relaxing at Imperial Palace Hotel's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 545 rooms offer comforts such as memory foam beds and premium bedding, plus balconies and TVs with cable channels. Other amenities available to guests include fridges, hairdryers and phones.
Imperial Palace Hotel offers 545 forms of air-conditioned accommodation with a hairdryer and free toiletries. Rooms open to balconies. Memory foam beds feature premium bedding. Televisions come with cable channels.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Imperial Palace Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and local beverages included
Dining and beverage availability limited at one or more venues
Limited gourmet or à la carte dining

Entertainment

On-site entertainment and activities
Access to on-site clubs

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: BGN 20 per day
  • Limited parking spaces

Food and drink

  • All buffet and à la carte meals, snacks and local beverages included
  • 3 restaurants
  • 4 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Bulgarian
  • English
  • German
  • Russian

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Policies

Check-in

Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BGN 10.00 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Diners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: BGN 20 per day
  • Pet fee: BGN 10.00 per pet, per day
  • In-room safe fee: BGN 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a fire extinguisher and a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.
  • Individually wrapped food options are available through room service.

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Victoria Palace Hotel Sunny Beach
Victoria Palace Beach Hotel Sunny Beach
Victoria Palace Sunny Beach
Victoria Palace
Victoria Palace Hotel Bulgaria
Hotel Victoria Palace Bulgaria
Victoria Palace Hotel And Spa
Victoria Palace Bulgaria
Victoria Palace Beach Hotel
Victoria Palace Beach Sunny Beach
Victoria Palace Beach
Imperial Palace Hotel Spa
Victoria Palace Beach Hotel
Imperial Palace Hotel Hotel
Imperial Palace Hotel Sunny Beach
Imperial Palace Hotel Hotel Sunny Beach

Frequently asked questions

Can I cancel my reservation for free at Imperial Palace Hotel and receive a full refund?
Yes, Imperial Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Imperial Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Imperial Palace Hotel?
As of 7 Jul 2020, prices found for a 1-night stay for 2 adults at Imperial Palace Hotel on 12 Jul 2020 start from £132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a required deposit per day.
How much is parking at this property?
Self-parking is available for BGN 20 per day. Limited spots are available.
What time is check-in at Imperial Palace Hotel?
Check-in ends–anytime.
What time is check-out at Imperial Palace Hotel?
Checkout is at noon.
Is this property all-inclusive?
Some rate plans available at this property are all-inclusive.
Where is Imperial Palace Hotel located?
Nestled on the beach, this Sunny Beach hotel is within 1 mi (2 km) of Platinum Casino and Sunny Beach. Action Aquapark is 1.3 mi (2.1 km) away.

Guest reviews

Overall score and ratings for Imperial Palace Hotel

2.0
Guest rating
5 - Excellent
0
4 - Good
2
3 - Okay
6
2 - Mediocre
6
1 - Poor
11
2.0
Cleanliness
2.1
Service and Staff
3.0
Amenities
1.9
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever! not clean. maybe 2* No towels ( room or pool). Food was from very low qty. Guys, if your reading this, just avoid this hotel. i Left 2 nights early

Stayed 4 nights in Aug 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Money stolen by manager of Victoria palace sunny b

Don’t try

Stayed 5 nights in Jul 2019

2/5

  • Disliked: Staff & service
Complete disorganization

After arriving late to sunny beach the stay started out with them losing our booking and not having anyone on staff to access it. They have no working phones so hotels.com couldn’t call and we wound up having to book, at additional cost, the only rooms left in the hotel at a much higher rate after sitting in the lobby for over an hour last midnight trying to sort it out. They then gave us a key to a room that is already inhabited (a shock to everyone) and finally got us sorted the next day after us spending hours checking in and going back and forth. There were two lovely staff members- Gabriella, and another girl I can’t remember, who were helpful to the best of their abilities. They were otherwise so short staffed and the staff wasn’t able to do what they needed. Breakfast was just one giant queue without enough food so we just ate out. The location is good and the pools were nice, but the disorganization and lack of prepared staff was awful.

Stayed 3 nights in Jun 2019

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An aging grande dame

Victoria Palace needs major renovation. It's an aging hotel that requires modern amenities so it is 3 star at best. Reception and staff were very helpful. Pool area is lovely, and the swim up bar is a plus. Great Location, centrally located right in the center of Sunny Beach near the nightlife and shopping. Only one thing... the food is horrible!

Stayed 1 night in Aug 2018

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a let down

Looking from the outside you think wow ticks all the boxes but once inside what a let down . Rooms are very tired , beds sheets were not changed the entire week , Found a cockroach in the room on the 7th floor the lifts breaking down all of the time , the food same stuff practically every day and stone cold And I would rate the food for a 2 star standard hotel , the pool looks nice from pictures but it's absolutely Dirty ( very sad ) the bars no cocktails just the cheapest vodka which is like paint stripper , I would avoid this hotel like the plague

Stayed 7 nights in Aug 2018
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