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Overview of Royal Castle Design & SPA Hotel

Photo gallery

Featured image
Beach nearby
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Water park
Water park
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationElenite Beach6 min walk
    Popular LocationSveti Vlas East Beach9 min drive
    Popular LocationVenid Beach9 min drive
    AirportBourgas (BOJ)45 min drive
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About this area

Elenite

Located in Elenite, Royal Castle Design & SPA Hotel is near the beach. The area's natural beauty can be seen at Sunny Beach and popular attractions include Aqua Paradise and Action Aquapark.
Visit our Elenite travel guide
Popular Location

What's nearby

  • Elenite Beach - 6 min walk
  • Sveti Vlas East Beach - 9 min drive
  • Venid Beach - 9 min drive
  • Dinevi Marina - 10 min drive
  • Sveti Vlas Central Beach - 10 min drive

Getting around

  • AirportBourgas (BOJ) - 45 min drive

Restaurants

  • Royal Castle — 1 min walk
  • Castello — 1 min walk
  • Marmalad World - 10 min drive
  • Cactus Bar & Diner - 10 min drive
  • Vintage Restaurant & Grill - 10 min drive

About this property

Royal Castle Design & SPA Hotel

5-star beach hotel with a full-service spa
Catch some rays at the nearby beach or spend the day relaxing at Royal Castle Design & SPA Hotel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 139 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, plasma TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Royal Castle Design & SPA Hotel offers 139 forms of accommodation with minibars and a safe. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Plasma televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

This Elenite hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a complimentary water park, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Tennis
  • On-site winery

Family friendly

  • Dry cleaning service
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • Bulgarian
  • English
  • Russian

Business services

  • Business centre
  • Meeting rooms
  • Conference space (5985 square feet)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5.11 per pet, per day
Dogs only
1 per room (up to 11 lbs/5 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 5.11 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Royal Castle Design Hotel Elenite
Royal Castle Design Hotel
Royal Castle Design Elenite
Royal Castle Design
Royal Castle Design Hotel Aqua Park Elenite
Royal Castle Design Aqua Park Elenite
Royal Castle Design Hotel Elenite
Royal Castle Design Hotel
Royal Castle Design Elenite
Royal Castle Design
Hotel Royal Castle Design & SPA Hotel Elenite
Elenite Royal Castle Design & SPA Hotel Hotel
Hotel Royal Castle Design & SPA Hotel
Royal Castle Design & SPA Hotel Elenite
Royal Castle Design Spa Hotel
Royal Castle Design SPA Hotel Aqua Park
Royal Castle Design Elenite
Royal Design & Hotel Elenite
Royal Castle Design & SPA Hotel Hotel
Royal Castle Design & SPA Hotel Elenite
Royal Castle Design & SPA Hotel Hotel Elenite

Frequently asked questions

Can I cancel my reservation for free at Royal Castle Design & SPA Hotel and receive a full refund?
Yes, Royal Castle Design & SPA Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Castle Design & SPA Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Royal Castle Design & SPA Hotel have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool.
Is Royal Castle Design & SPA Hotel pet-friendly?
Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 5.11 per pet, per day.
How much is parking at Royal Castle Design & SPA Hotel?
Limited spots are available.
What time is check-in at Royal Castle Design & SPA Hotel?
Check-in is from 2 PM - anytime.
What time is check-out at Royal Castle Design & SPA Hotel?
Checkout is at noon.
Where is Royal Castle Design & SPA Hotel located?
Offering direct access to the beach, this Elenite hotel is within a 10-minute walk of Elenite Beach and Robinson Beach. Sveti Vlas East Beach and Venid Beach are also within 3 miles (5 km).
3.4
5 - Excellent
2
4 - Good
2
3 - Okay
1
2 - Poor
3
1 - Terrible
0

3.4/5

Cleanliness

2.4/5

Staff & service

1.0/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, room comfort
Don't expect any kind of good services
Resort is situated at one of the most beautiful place and very peaceful location. Room was cleaned when we arrived for our 4 days of stay and we haven't had any room service afterwards at all. You have to beg them for fresh towels, Toiletries, water bottles etc. We had nearly 8 towels and 20 water bottles (Many we bought it ourselves as we couldn't be bothered to wait for hours just to get water) in our room including coffee mugs etc which apparently they never replaced. I had some breakfast in a room and left the leftovers outside for the housekeeping to take and it was there for over 48 hours on a display. Thank god I left it outside else my whole room would smell horrible which apparently corridor was due to leftovers. Not only us but our friends in other rooms had same issues and once even they told them that they are running out of towels in entire resort
Stayed 4 nights in Jul 2019

2/5 Poor

Travelled with family
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
We paid for a number on the site which does not exist.
Stayed 4 nights in Jul 2019

2/5 Poor

Happy face iconLiked: Cleanliness, room comfort
Sad face IconDisliked: Staff & service
Not good
Scary hotel
Stayed 3 nights in Jul 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
The room was beautiful and it was only a short walk to the beach, which you could get a free buggy to if you found the hill tricky.
Stayed 7 nights in Jun 2019

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Great hotel but had a check in nightmare
The Royal Castle is an amazing hotel with beautiful, eclectic modern interior decor. Swimming pool was beautiful with a water park next door for the kids. The beach area is also lovely, and the hotel grounds and garden landscaping were immaculately kept. Simply gorgeous. Our studio suite with pool view was amazingly spacious, so we were very pleased! The breakfasts and dinners (half board) were delicious. Plenty of options. We truly enjoyed our 2 nights there. Our only complaint was at check-in. Despite having our Hotels.com pre-paid reservation email in hand, the staff refused to check us in as they had no reservation for us. We waited in the lobby for 2-3 hours, and spoke with the manager. He shrugged his shoulders when I asked where is our room. He told us to call Hotels.com and find the reservation but we didnt have a local Bulgarian line. Blatant disregard and rudeness from the manager giving us the cold shoulder. Without them having my reservation they refused to check us in at all. We called the police about the situation as we pre paid our reservation and they wouldn't check us in. In fact we sat for hours in the lobby until they "found" our reservation nearly 3 hours later. Poor treatment and lack of customer service skills by management. The staff apologized but management needs further training on customer service.
Stayed 2 nights in Aug 2018

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