- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service, amenities
The hotel itself is wonderful...room was spacious and perfect. However...i am aware we are in a pandemic..and things are different...but we chose this hotel in stratford because it had a swimming pool..otherwise we would have stayed downtown..upon check in..we were told all spots for the pool were booked up already..the only space was 7 am the next day. They allow 1 family per 1 whole hour...so chances are..your not getting in the pool. We were also told we would be called if it became avail...it was empty when we returned from dinner..and also on checkout..but we never recieved a call. Very dissappointing.