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Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

4.1 out of 5 Very good
882 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Map

Explore the area

Popular LocationThe Potteries Museum and Art Gallery16 min walk
Popular LocationRegent Theatre18 min walk
Popular LocationPotteries Shopping Centre20 min walk
AirportManchester (MAN)45 min drive

Choose dates to view prices

  • Family Room, Multiple Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 3
    More detailsFamily Room, Multiple Beds, Non Smoking
  • Standard Room, 1 Double Bed, Accessible, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    More detailsStandard Room, 1 Double Bed, Accessible, Non Smoking
  • Family Room, 1 Double Bed, Non Smoking (Bunk beds)

    4.4/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 4
    More detailsFamily Room, 1 Double Bed, Non Smoking (Bunk beds)
  • Family Room, 2 Single Beds, Non Smoking (Bunk beds)

    4.1/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 4
    • 2 Single Beds
    More detailsFamily Room, 2 Single Beds, Non Smoking (Bunk beds)
  • Comfort Room, 2 Single Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 200 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsComfort Room, 2 Single Beds, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking

    Room amenities

    • 289 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Room, 1 Double Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • 538 sq ft
    • Sleeps 2
    More detailsSuite, 1 King Bed, Non Smoking
  • Comfort Room, 1 Double Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsComfort Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

    Room amenities

    • 269 sq ft
    • Sleeps 4
    More detailsStandard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

    Room amenities

    • 269 sq ft
    • Sleeps 3
    More detailsStandard Room, 1 King Bed, Non Smoking (with Single Sofabed)
  • Executive Room, 1 King Bed, Non Smoking (with Single Sofabed)

    Room amenities

    • 289 sq ft
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed, Non Smoking (with Single Sofabed)
  • Family Room, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

    Room amenities

    • 194 sq ft
    • Sleeps 5
    More detailsFamily Room, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking

    Room amenities

    • 269 sq ft
    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Non Smoking

About this area

Stoke-on-Trent

Located in Stoke-on-Trent, Best Western Plus Stoke-on-Trent Hanley Moat House Hotel is near a train station and near theme parks. The area's natural beauty can be seen at Trentham Gardens and Apedale Community Country Park, while The Potteries Museum and Art Gallery and Regent Theatre are cultural highlights. Trentham Monkey Forest and Dorothy Clive Garden are also worth visiting.
Visit our Stoke-on-Trent travel guide
View in a map
Popular Location

What's nearby

  • The Potteries Museum and Art Gallery - 16 min walk
  • Regent Theatre - 18 min walk
  • Potteries Shopping Centre - 20 min walk
  • Vale Park - 13 min drive
  • Staffordshire University - 19 min drive

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • AirportManchester (MAN) - 45 min drive

Restaurants

  • Frankie & Benny's - 5 min walk
  • Toby Carvery - 6 min walk
  • Brewer's Fayre - 10 min walk
  • Brindley Farm - 10 min walk
  • The Reginald Mitchell - 18 min walk

About this property

Best Western Plus Stoke-on-Trent Hanley Moat House Hotel

Eco-friendly hotel with restaurant and indoor pool
Along with a restaurant, this smoke-free hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 147 rooms offer free WiFi, 24-hour room service and LCD TVs with digital channels. Coffee makers and electric kettles are among the other amenities that guests will find.
Best Western Plus Stoke-on-Trent Hanley Moat House Hotel offers 147 forms of accommodation with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 5.00 per night

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 10.00-16.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Children's games
  • Indoor pool
  • Laundry facilities
  • Toys

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 3 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 24 March 2020 to 3 November 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.
The property will be renovating from 16 February 2020 to 30 September 2020 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 15.0 per day

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 16.95 per person (approximately)
  • Self-parking fee: GBP 5.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House Hotel Hotel
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Stoke-on-Trent Hanley Moat House Hotel and receive a full refund?
Yes, Best Western Plus Stoke-on-Trent Hanley Moat House Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Stoke-on-Trent Hanley Moat House Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Best Western Plus Stoke-on-Trent Hanley Moat House Hotel have a pool?
Yes, this property has an indoor pool.
Is Best Western Plus Stoke-on-Trent Hanley Moat House Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Plus Stoke-on-Trent Hanley Moat House Hotel?
Self-parking is available for GBP 5.00 per night.
What time is check-in at Best Western Plus Stoke-on-Trent Hanley Moat House Hotel?
Check-in is from 3:00 PM to anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Best Western Plus Stoke-on-Trent Hanley Moat House Hotel?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Best Western Plus Stoke-on-Trent Hanley Moat House Hotel located?
Situated in Stoke-on-Trent, this spa hotel is within 1 mile (2 km) of The Potteries Museum and Art Gallery, Regent Theatre and Potteries Shopping Centre. Vale Park and Staffordshire University are also within 3 miles (5 km).
4.1
Very good
882 reviews
5 - Excellent
338
4 - Good
368
3 - Okay
111
2 - Poor
43
1 - Terrible
22

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Family stay
Lovely hotel for a fmaily stay for the night. Only down side was the double bed wasnt so comfy. However very clean nice and spacious. Would stay again.
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Happy face iconLiked: Staff & service
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel great amenities, very close to local shops. will definitely stay again.
Stayed 1 night in Feb 2020

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