Front of property

Reviews of Scandic Stavanger City

4 out of 5
Scandic Stavanger City
Reidar Bergesgate 9, Stavanger

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 1001 reviews" "
Rating 8 - Good. 417 out of 1001 reviews" "
Rating 6 - Okay. 67 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
The room itself was ok, nothing special, was quite small but I think it was probably a budget option as I’m used to UK prices. The staff however and the food were great.
Stayed 2 nights in Sep 2023
Response from Reception on 10 Sept 2023
Thank you so much for the feedback Jordan!

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from -Team City on 17 Jul 2023
Thank you for your feedback

10/10 Excellent

Salman

Travelled with family
Liked: Staff & service, property conditions & facilities
Simple and elegant. Cleanliness was remarkable.
Stayed 3 nights in Jun 2023
Response from Reception on 28 Jun 2023
Thank you so much for the feedback Salman!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
….
Stayed 2 nights in Jun 2023
Response from Reception on 19 Jun 2023
Thank you so much for the feedback Susan!

10/10 Excellent

Laura Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Stavanger
Close to everything with convenient parking (fee applies) underneath. Just stay on the unmarked side. I found it very walkable. Comfortable bed and seating with a quality shower. Friendly staff and ample breakfast.
Stayed 1 night in Jun 2023
Response from Reception on 16 Jun 2023
Thank you so much for your feedback and stay Laura Lynne!

8/10 Good

Liana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best part about this hotel was the amazing breakfast- probably top 5 in all my travels (40 countries- & 40 years). Room was good, small but suitable for a one night stay. Bed was okay (but bouncy 🙂). Location great for exploring.
Stayed 1 night in May 2023
Response from Reception on 2 Jun 2023
Thank you so much for the feedback Liana!

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well kept. Lovely staff and excellent location.
Stayed 2 nights in May 2023
Response from -Team City on 23 May 2023
Thank you for your feedback

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast. Friendly staff and beautiful walking from the hotel.
Stayed 1 night in Apr 2023
Response from Reception on 14 Apr 2023
Thank you so much for the feedback Amy!

2/10 Terrible

william

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very disappointing stay
Stayed 1 night in Feb 2023
Response from Front Office on 21 Feb 2023
Hi William,Your booking was No Show and the booking was Non Refundable. I guess that was why you gave us this feedback. So we disagree with your statement as being very disappointing, as you did not even stay with us.RegardsScandic City Hotel

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was outstanding and the service throughout the hotel was top.
Stayed 1 night in Sep 2022
Response from Team City on 10 Oct 2022
Thank you for your feedback.

10/10 Excellent

Sarfraz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Team City:) on 29 Sept 2022
Thanks for super review:)

8/10 Good

Vincenzo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice place, will come back…
Very nice place, amazing breakfast, customer service could be better!!! Bar attender is pointless, and reception could do with some training…
Stayed 2 nights in Jul 2022
Response from Team City:) on 29 Jul 2022
Thanks for you fine review:)

10/10 Excellent

Ingrid

Stayed 1 night in May 2022
Response from Front Office on 16 May 2022
Hi, Thanks a lot for your feedback. Scandic City

10/10 Excellent

Soren

Stayed 3 nights in Mar 2022
Response from Team City:) on 4 May 2022
Thanks for great review:)

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Apr 2022
Response from Team City:) on 4 May 2022
Takk for fin tilbakemelding:)

2/10 Terrible

YINGFAN

Stayed 1 night in Mar 2022

8/10 Good

Per Andreas

Stayed 3 nights in Jan 2022
Response from Front Office on 7 Feb 2022
Hei Per Andreas, Takk for din tilbakemelding. Mvh Scandic City

10/10 Excellent

Hibo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Team City:) on 10 Dec 2021
Takk for flott tilbakemelding:)

10/10 Excellent

rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall satisfied
Overall satisfied with the hotel and room,
Stayed 1 night in Nov 2021
Response from Reception on 8 Nov 2021
Thanks for your feedback. Best regards Scandic City

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 5 nights in Oct 2021
Response from Team City:) on 13 Oct 2021
Thanks for great review:)

10/10 Excellent

Mirza Ather

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good service
Staff is very good. But they should have a disable parking space on site for free.
Stayed 2 nights in Sep 2021
Response from Mari, Front desk on 13 Sept 2021
Takk for din tilbakemelding, den setter vi stor pris på :-)

6/10 Okay

Odd Hjalmar

Disliked: Room comfort
Stayed 3 nights in Aug 2021
Response from city on 17 Sept 2021
Tusen takk for din tilbakemelding :)

6/10 Okay

Philippa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For a higher end chain I would expect more
Nice staff but the amenities in the room are simply cheap.
Stayed 1 night in Sep 2020
Response from Team City. on 24 Sept 2020
Thanks for your review.

10/10 Excellent

Sabbah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Team City:) on 24 Aug 2020
Takk for super tilbakemelding:)

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room, friendly staff,in this covid 19 conditions hotel staff did a really good work.
Stayed 2 nights in Aug 2020
Response from Mari, Shift leader Front office on 16 Aug 2020
Thank you so much for your feedback Lucian, this is very important for us :-) Hope to see you again soon!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Mari, shift leader front desk on 16 Aug 2020
Thank you for your feedback :-)

6/10 Okay

Siv Iren de Melo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh!
The hotel is nice and in good walking distance from anything you might need. The staff was friendly and rooms very clean and comfortable. Unfortunately the first impression is annoyance, because they have a good size parking garage in the basement of the hotel, but have chosen to rent out most of the spaces to a private company. Only 7(!) spaces are avaliable to guests and those can not be reserved. You will have to drive to the closest parking garage in town and leave your car there. This is a 10 minute walk away from the hotel. When you arrive tired from a day's traveling, this isn't what you want to do. Another issue was a clogged shower in one of our rooms. We notified about this the same day we checked in. And reminded again the day after. It was not fixed by the time we checked out. A final small complaint - no bacon for breakfast...
Stayed 2 nights in Aug 2020
Response from Team City:) on 11 Aug 2020
Takk for din tilbakemelding, vi eier desverre ikke garasjen og får bare leie 7 plasser. Næremeste parkering er 600 meter fra hotellet. Vi beklager at dusjen ikke ble fikset.

10/10 Excellent

Øivind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Andreas on 25 Jul 2020
Hei, Takk for din tilbakemelding :)

8/10 Good

gladys

Liked: Property conditions & facilities
Our room location wasnt that great,its beside the gym at the groundfloor and it has weird smell. Other than that the hotel location is superb. A few minutes away from everything.
Stayed 2 nights in Jun 2020
Response from Team City:) on 29 Jun 2020
Takk for din tilbakemelding:)

10/10 Excellent

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scandic Stavanger City
Used as a base prior to joining vessel
Stayed 1 night in Jun 2020

10/10 Excellent

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scandic Stavanger City
Used as a base prior to joining a vessel
Stayed 1 night in Jun 2020

8/10 Good

Ashleigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for short visit
Regular city hotel - all aspects catered for. Generally all good
Stayed 1 night in Jan 2020
Response from Mari, Front desk on 30 Jan 2020
Thank you so much for your feedback :-)

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Stavanger
Short business trip to Stavanger area. Hotel is in great location in the town centre. It is just opposite the ferry terminal with an airport bus stop very close by. Rooms were tidy, clean, comfortable with temp control in the room. In the morning a nice buffet breakfast. The location is beside the harbour and lovely area to walk into town. It has a leisure facility but I never used it.
Stayed 1 night in Jan 2020
Response from Team City on 15 Jan 2020
Thank you very much for your great review:)

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Mari, Front desk on 11 Dec 2019
Tusen takk for din tilbakemelding :-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Right in the center of the city and convenient for walking or taxi. Lots of places to eat and the scenery is beautiful surrounding it. They offer free breakfast and I HIGHLY recommend that you eat there. Everything was fresh and delicious. Will definitely continue to stay here for my future visits. Only thing I would recommend is getting more parking for their guests. There's 7 spots that you have to reserve and pay for daily. But overall was totally worth it.
Stayed 6 nights in Oct 2019
Response from Scandic Stavanger City on 3 Nov 2019
Thank you so much for your positive feedback! :)

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit small but super clean and well designed. Location is great and staff very friendly.
Stayed 2 nights in Oct 2019
Response from Scandic Stavanger City on 3 Nov 2019
Thank you for your positive feedback. :)

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service
Stavanger trip
Good location for my trip, friendly staff
Stayed 3 nights in Oct 2019
Response from Scandic Stavanger City on 3 Nov 2019
Thank you for your feedback! :)

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
I like the food, the people, is very central but The air conditioning did not serve, I called several times but could not solve it, I don’t like to sleep with the room hot, the windows only opened a little, I did not sleep nothing.
Stayed 2 nights in Sep 2019
Response from Team City:) on 30 Sept 2019
Thank you for your review, we will look into the aircondition problem.:)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tGreat we loved it good breakfast & lovely Reception staff
Stayed 2 nights in Sep 2019
Response from Team City on 28 Sept 2019
Thank you for the lovely feedback! welcome back soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very convenient location, very clean, friendly staff
Stayed 2 nights in Sep 2019
Response from Team City on 24 Sept 2019
Thank you very much for great review:)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scandic Stavanger City - short stay
business stay, quick check in and check out. Breakfast was busy as weekdays but still plentiful.
Stayed 2 nights in Sep 2019
Response from Mari - Front desk on 22 Sept 2019
Thank you for an amazing feedback! We are happy to hear that you had a great stay with us :-) Welcome back soon!

8/10 Good

Tine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel., friendly staff in restaurant and bar. Only average service in Resepsjon. Location good central but not in the hustle and bustle. Airport buss very close by.
Stayed 2 nights in Sep 2019
Response from Team City on 17 Sept 2019
Takk for fin tilbakemelding:)

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in Stavanger. Able to walk to other areas from the hotel. parking was a little hard to get into but we did ok.
Stayed 1 night in Sep 2019
Response from Mari, Front desk on 16 Sept 2019
Thank you for your feedback! we are happy to hear that you enjoyed your stay :-) Welcome back soon!

10/10 Excellent

Emma, Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionneses are very helpful. Good location. The heated bathroom floor tiles are unique and great.
Stayed 2 nights in Aug 2019
Response from Mari, Shift Leader Front desk on 3 Sept 2019
Hi Emma, Thank you for a great feedback! We are so happy to hear that you enjoyed your stay with us :-) Welcome back!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Airport bus stop is walking distance to the hotel. Excellent breakfast. Staff professional and helpful.
Stayed 5 nights in Aug 2019
Response from Marte on 23 Aug 2019
Thank you so much for staying with us and for this kind review! We hope to see you back again soon. Best wishes, Marte - Team Scandic Stavanger City

10/10 Excellent

Paul

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Walking distance to city centre.
Stayed 4 nights in Aug 2019
Response from TEAM CITY on 13 Aug 2019
Dear Guest, Thank you for taking the time to put in an excellent feedback. Welcome back to us under your next Stavanger Visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Scandic Stavanger City on 2 Aug 2019
Thank you for your positive feedback! :)

8/10 Good

renee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Marte - Front desk on 1 Aug 2019
Dear Renee, Thank you for staying with us. Hope to see you back again!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2019
Response from Front desk on 25 Jul 2019
hanks for staying with us. We appreciate your feedback!