Search Resorts in Stateline

"Akter my husband and I waiting line to check in for about 45 minutes, we were told that the hotel did not have our reservation. There were three clerks checking in hundreds of guests and it was so chaotic. We called a Hotels representative and all the people that helped us were amazing. They tried to call the hotel and talk with someone, but was either hung up on or no one answered the phone. Luckily, we only lived about 90 minutes away, so were able to drive home after the event we came to attend. The staff did not seem to care that we had a reservation, and they made no effort to assist us with another room or suggestions of where to stay. I understand the hotel was busy and they said they were fullI, but their customer service skills were nonexistent! The hotel was under contraction, so that added to the chaos as well. "

"The hot tub was not working , the slot machines were down 1.5 days we were there , but other than that the area is beautiful"

"This place is one of my favorite on lake Tahoe the swimming pool is excellent choice specially if you travel with kids the rooms are cleans and good location to restaurants and stores. One of my favorites on the heart of tahoe strongly recomended you can be wrong"

"This place is extremely exelent cleand snd good ubication at the heart of Lake Tahoe the staffs are very helpful I have and issue whit my booking and they helping me to resolve my problem the valet parking is the best choice you can get if I have to rate 1 to 10. I give $100% I strongly recommend 👍"

"I booked room with view but the one we got had no view. When I complained receptionist said they can't do anything. Carpet was in bad shape. It was smelling."

"Lots of rules and limited evening hot tub hours"

"We loved everything , the kitchen , the spa, the bathrooms, the spaciousness, the patios"

"We had a fun and enjoyable stay! Thanks!"

"The host was very communicative, easy check in instructions. The home offers everything you would need to enjoy a nice secluded vacation but also only being a 5min drive to the casinos. We enjoyed our short stay here. "