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"Was there for an event and rated two nights. They were slammed but did a good job addressing all those checking in. The room had no ac and no windows and it was the summer so it was incredibly hot and no air flow. The bed was not all that comfortable but the room was everything we needed and the location was excellent. Lots of restaurants, pubs and shops and basically steps from the train station. They provide soap, shampoo, coffee and cookies. Staff were helpful and the place was clean. "

"We enjoyed our stay.. walking distance from the rail station "

"Room large and welcoming, pleasantly decorated, sofa comfortable, bathroom clean AC a little noisy, but worked! Breakfast options plentiful Staff very helpful Pleasant breakfast area Handy parking literally in front of the hotel"

"Another great stay. Clean comfortable room, the bliss of air conditioning and great staff. A lovely warm and friendly welcome on arrival and a delicious breakfast served by a great team the morning after."

"Great hotel! Recommend highly. The room was comfortable and spacious. Ditto for the bathroom. Minor amount of wear and tear. Unfortunate that the coffee maker leaked. Exercise room was basic although warm. Terrific breakfast!"

"Very clean"

"Hood"

"Easy access from the train station. Check in process smooth. "

"Located about 20 minutes walk from the event I was attending at The Flapper pub. Also, only 20 minutes walk from New Street station coupled with the cost made this an ideal place to stay. If you are attending the O2 Academy then this would be a fantastic location."