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Reviews of Southern Oaks Inn

3 out of 5
Southern Oaks Inn
2800 N. Ponce de Leon Blvd, St. Augustine, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 935 out of 1607 reviews" "
Rating 8 - Good. 423 out of 1607 reviews" "
Rating 6 - Okay. 162 out of 1607 reviews" "
Rating 4 - Poor. 51 out of 1607 reviews" "
Rating 2 - Terrible. 36 out of 1607 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room very clean and bathroom as well, very nice. Parking clean and staff friendly.
Stayed 1 night in Apr 2024
Response from Guest Relations on 30 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay. When you stay at Southern Oaks Inn, your satisfaction is our number one goal! We hope to see you again the next time you visit beautiful St. Augustine!Thank you

10/10 Excellent

Cami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay in that’s affordable. There is a shuttle that drops you off near the downtown area which makes it very convenient and you don’t have to worry about parking. Pet area looks well maintained and the exterior of the buildings were very cute. Would stay here again and would recommend to others.
Stayed 2 nights in Apr 2024
Response from Guest Relations on 29 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay! From our shuttle service to our pet amenities and everything in between, we have your satisfaction in mind! We look forward to seeing you again the next time you visit the nation's oldest city!Thank you

4/10 Poor

Jose I

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
At 7 am Sunday morning, they started roof repairs over our room, drilling, hammering, strong noises. This was my last stay at this place.
Stayed 1 night in Apr 2024
Response from Guest Relations on 29 Apr 2024
Thank you for your reviewWe appreciate you taking the time to tell us about your recent stay. We apologize for the issues you encountered during your stay. That is not a normal occurrence here at Southern Oaks Inn. We hope that you will give us another chance the next time you visit St. Augustine.Thank you

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, amenities
Room was very clean
Stayed 1 night in Apr 2024
Response from Guest Relations on 29 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit beautiful St. Augustine!Thank you

10/10 Excellent

Brenda, Tampa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We love the dog friendly atmosphere and amenities. Breakfast was great, staff are wonderful.
Stayed 3 nights in Apr 2024
Response from Guest Relations on 26 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay. We do our best to ensure all our guests, both 2 and 4 legged, have the best experience possible. We hope to see you again the next time you visit sunny St. Augustine!Thank you

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful, hotel was clean, breakfast was delicious, you definitely got enough to eat. The shuttle drivers were very helpful and kind. Made our 40th wedding anniversary a trip to remember. Thank you
Stayed 2 nights in Apr 2024
Response from Guest Relations on 26 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay. From our amazing staff to our delicious breakfast and everything in between, we have you in mind! Thank you for choosing us to share in your anniversary, and are glad to have made it that much more memorable. We hope to see you again soon!Thank you

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Jan 2024
Response from SE on 24 Apr 2024
Thank you for your 5 out of 5 review.

8/10 Good

Brianna

Travelled with partner
Liked: Amenities
Location and staff are wonderful! They offer transportation to the downtown and beach areas which were fantastic. Overall we had a wonderful time and will be back!
Stayed 3 nights in Apr 2024
Response from Guest Relations on 23 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay! From our amazing staff to our fantastic shuttle service and everything in between, we have you in mind! We look forward to seeing you again the next time you visit sunny St. Augustine!Thank you

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast, great having the shuttle to downtown
Stayed 1 night in Apr 2024
Response from Guest Relations on 22 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit beautiful St. Augustine!Thank you

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls were a bit thin as we had a noisy neighbor. Breakfast was very good, lots of options. Staff was great as well!
Stayed 2 nights in Apr 2024
Response from Guest Relations on 22 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay. From our amazing staff to our delicious breakfast and everything in between, we have you in mind! We hope to see you again the next time you visit sunny St. Augustine!Thank you

10/10 Excellent

Sherye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 2 nights in Apr 2024
Response from Guest Relations on 19 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit sunny St. Augustine!Thank you

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations on 18 Apr 2024
Thank you for your reviewWe appreciate you taking the time to tell us about your recent stay. We hope that you will choose us again on your next visit to St. Augustine.Thank you

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was kind and welcoming. The breakfast was delicious and a great bonus. Dog friendly, and a pool. Pretty awesome for the price.
Stayed 1 night in Apr 2024
Response from Guest Relations on 16 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay. From check in to check out and everything in between, we have you in mind. We hope to see you again the next time you visit beautiful St. Augustine!Thank you

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Inn is very easy to get to. It's right at Rt 16 when you get to St. Augustine. Several very good restaurants are nearby, Brisky and Schooner. It's clean, staff very friendly, pool is beautiful and they have $5 Margaritas!!
Stayed 4 nights in Apr 2024
Response from Guest Relations on 16 Apr 2024
Thank for your reviewWe are glad to hear that you enjoyed you recent stay. When you stay at Southern Oaks Inn, your satisfaction is our number one goal! We hope to see you again the next time you visit beautiful St. Augustine!Thank you

10/10 Excellent

Ruth Ellen

Liked: Staff & service, property conditions & facilities
Clean and nice property. Provided shuttle to historic district which was very easy. Would stay here again
Stayed 2 nights in Apr 2024
Response from Guest Relations on 16 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your stay! Our shuttle is a fan favorite for sure! its hard to beat a ride to the historic district, or the beach, avoid the traffic hassle and parking fees! We look forward to seeing you again the next time you visit sunny St. Augustine!Thank you

10/10 Excellent

Brandi

Stayed 1 night in Apr 2024
Response from Guest Relations on 16 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit beautiful St. Augustine!Thank you

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly!
Stayed 2 nights in Apr 2024
Response from Guest Relations on 16 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit beautiful St. Augustine!Thank you

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very friendly, feels like home here with how comfortable it is.
Stayed 2 nights in Apr 2024
Response from Guest Relations on 11 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed you recent stay. We do our best to ensure all our guest have the best experience possible. Please come and see us again the next time you visit sunny St. Augustine!Thank you

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place....took a getaway trip...and this is reasonable and accessible
Stayed 1 night in Apr 2024
Response from Guest Relations on 11 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit beautiful St. Augustine!Thank you

8/10 Good

Tonya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to have free shuttles to take you to and from downtown St. Augustine and Villano Beach.
Stayed 2 nights in Apr 2024
Response from Guest Relations on 11 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit sunny St. Augustine!Thank you

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Was happy with everything. Would stay there again time. Very impressed with breakfast.
Stayed 2 nights in Apr 2024
Response from Guest Relations on 11 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit beautiful St. Augustine!Thank you

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. It has a free bus that runs every 20 minutes to historic downtown. The breakfast isn’t half bad. Staff is so kind. Little bar in the lobby. Great location also.
Stayed 3 nights in Apr 2024
Response from Guest Relations on 8 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay. From breakfast to shuttle and everything in between, we have you in mind! We hope to see you again the next time you visit beautiful St. Augustine!Thank you

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have a two part bathroom sink in one part and toilet and shower in the other part you need a place to put bath towels in shower area. As you turn off shower and standing there naked and no towel to dry off on.
Stayed 2 nights in Apr 2024
Response from Guest Relations on 8 Apr 2024
Thank you for your reviewWe appreciate you taking the time to tell us about your recent stay. We take all our guests reviews seriously in the hope that we may always be improving. We hope that you will visit us again the next time you're in the nations oldest city.Thank you

8/10 Good

Christopher John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times because it is close to the Flagler College campus. The rooms are generally comfortable and quiet, though mine had an odd odor coming from the air conditioner this time. The staff is nice and the free breakfast is pretty good. I just wish there weren't so many fees in the bill.
Stayed 3 nights in Mar 2024
Response from Guest Relations on 8 Apr 2024
Thank you for your reviewWe are glad to hear of your recent stay. We do our best to ensure all our guests have the best experience possible, and apologize for the issues you encountered during your stay. We hope to see you again the next time you visit sunny St. Augustine.Thank you

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our event
Stayed 1 night in Feb 2024
Response from Guest Relations on 8 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your stay. From solo travel to family and groups and everything in between, we do our best to ensure all our guests have the best experience possible! We hope to see you again the next time you visit beautiful St. Augustine!Thank you

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and comfortable accommodations, well priced.
Stayed 1 night in Apr 2024
Response from Guest Relations on 8 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay. From check in to check out and everything in between, we have your satisfaction in mind! We hope to see you again the next time you visit sunny St. Augustine!Thank you

10/10 Excellent

Tami

Stayed 1 night in Apr 2024
Response from Guest Relations on 8 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your stay, and we hope to see you again the next time you visit St. Augustine!Thank you

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, convenient. Great Staff. Brittany at the front desk was very helpful and attentive. Shuttle to downtown was convenient and free. I would stay again.
Stayed 2 nights in Mar 2024
Response from Guest Relations on 1 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay. When you stay at Southern Oaks Inn, your satisfaction is our number one goal! We hope to see you again the next time you visit beautiful St. Augustine!Thank you

10/10 Excellent

Leonard

Stayed 1 night in Mar 2024
Response from Guest Relations on 22 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit sunny St. Augustine!Thank you

8/10 Good

Eloy

Travelled with partner
Liked: Amenities
I loved that place , the staff was great y very friendly
Stayed 2 nights in Mar 2024
Response from Guest Relations on 1 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit St. Augustine!Thank you

10/10 Excellent

Christie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Quiet, comfortable rooms. Has a shuttle that will drop you off at the visitor's center. Super dog friendly. Has a wonderful dog park and dog bed in the room. Breakfast was great. Hot and yummy.
Stayed 1 night in Mar 2024
Response from Guest Relations on 1 Apr 2024
Thank youWe are glad to hear that you enjoyed your recent stay. From breakfast to shuttle and everything in between, we have your satisfaction in mind. We hope to see you again the next time you visit sunny St. Augustine!Thank you

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allthe staff we met was very friend and great with questions and information.
Stayed 2 nights in Mar 2024
Response from Guest Relations on 1 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your stay. From check in to check out and everything in between, we have you in mind! We hope to see you again the next time you visit beautiful St. Augustine!Thank you

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a value for the price. Staff were quiet and friendly
Stayed 9 nights in Mar 2024
Response from Guest Relations on 1 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay. When you stay at Southern Oaks Inn, your satisfaction is our number one goal. We hope to see you again the next time you visit sunny St. Augustine!Thank you

10/10 Excellent

Joan

Stayed 1 night in Mar 2024
Response from Guest Relations on 18 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your stay, and we hope to see you again the next time you visit beautiful St. Augustine!Thank you

10/10 Excellent

Frederick

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with your pup.
Stayed 2 nights in Mar 2024
Response from Guest Relations on 1 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit St. Augustine!Thank you

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff was extremely pleasant and welcoming. The room was clean and comfortable. The breakfast was served with a smile and was delicious! We were pleasantly surprised since we usually stay with the Hilton brand. We would definitely stay again.
Response from Guest Relations on 28 Mar 2024
Thank you for your reviewWe are glad to hear that you enjoyed your stay! From our amazing staff to our delicious breakfast and everything in between, we have you in mind. We are happy that our efforts have convinced you to stay here in the future. We can't wait to see you again on your next St. Augustine adventure!Thank you

10/10 Excellent

Raine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little older, so the rooms were dated, but very clean and comfortable. the staff was very pleasant and helpful. would stay here again
Stayed 3 nights in Mar 2024
Response from Guest Relations on 28 Mar 2024
Thank you for your reviewWe are glad to hear that you enjoyed your stay! When you stay at Southern Oaks Inn your satisfaction is our number one goal! We hope to see you again the next time you visit beautiful St. Augustine!Thank you

6/10 Okay

GERHARD, Cary

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast and parking were included
Stayed 1 night in Mar 2024
Response from Guest Relations on 28 Mar 2024
Thank you for your reviewWe are glad to hear of your recent stay. We do our best to ensure all our guests have the best experience possible and we hope to see you again the next time you visit St. Augustine.Thank you

10/10 Excellent

Thomas

Travelled with family
Liked: Amenities
Good breakfast. Very clean. My new hotel when I visit St. Augustine
Stayed 1 night in Mar 2024
Response from Guest Relations on 28 Mar 2024
Thank you for your reviewWe are glad to hear that you enjoyed your stay! From check in to check out and everything in between, your satisfaction is our number one goal! We look forward to seeing you again on your next visit to St. Augustine!Thank you

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
clean and safe, we enjoyed our stay
Stayed 1 night in Mar 2024
Response from Guest Relations on 28 Mar 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit the nations oldest city!Thank you

8/10 Good

VICTOR

Stayed 2 nights in Mar 2024
Response from Guest Relations on 16 Apr 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit beautiful St. Augustine!Thank you

10/10 Excellent

Lisbeth

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully hotel
Stayed 1 night in Mar 2024
Response from Guest Relations on 28 Mar 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit beautiful St. Augustine!Thank you

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Relations on 28 Mar 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again on your next visit to sunny St. Augustine!Thank you

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff & shuttle provided into the historic downtown is awesome
Stayed 1 night in Mar 2024
Response from Guest Relations on 28 Mar 2024
Thank you for your reviewWe are glad to hear that you enjoyed your stay! When you stay at Southern Oaks Inn, your satisfaction is our number one goal! We hope to see you again on your next St. Augustine adventure!Thank you

8/10 Good

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water has a bad smell.
Stayed 3 nights in Mar 2024
Response from Guest Relations on 28 Mar 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again on your next visit to sunny St. Augustine!Thank you

10/10 Excellent

Alexander, Hartington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at checkin and checkout. Excellent breakfast. Shuttle service was also great to historic district and back.
Stayed 1 night in Mar 2024
Response from Guest Relations on 28 Mar 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit beautiful St. Augustine!Thank you

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HOMEMADE BREAKFAST!
Stayed 1 night in Mar 2024
Response from Guest Relations on 28 Mar 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit beautiful St. Augustine!Thank you

10/10 Excellent

Tracy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely quiet making for a wonderful overnight stay. The hotel is the most dog friendly hotel I have stayed in providing amenities for the pup that may be forgotten along with ample outside areas for them to stretch their legs. While a distance from downtown area, the shuttle is very convenient even allowing the pup to ride along into the city center.
Stayed 2 nights in Mar 2024
Response from Guest Relations on 28 Mar 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay. We do our best to ensure all our guest, both 2 and 4 legged, have the best experience possible! We hope to see you again the next time you visit pet friendly St. Augustine!Thank you

6/10 Okay

Gregory, Richland

Travelled with partner
Liked: Staff & service
Good location and breakfast. Water from taps smells badly of sulfur, which was also true a few months ago when we stayed. Non-carpeted rooms, and not enjoyable having sand/dirt from outside sticking to bare feet
Stayed 3 nights in Mar 2024
Response from Guest Relations on 28 Mar 2024
Thank you for your reviewWe are glad to hear of your recent stay. We strive to provide all our guests with the best experience possible, and apologize for the issue you encountered in your room. We take all our reviews into consideration in the hopes that we may always be improving. We hope to see you again the next time you visit St. Augustine.Thank you

10/10 Excellent

Apichaya

Liked: Cleanliness, staff & service, property conditions & facilities
It is good so far
Stayed 1 night in Mar 2024
Response from Guest Relations on 26 Mar 2024
Thank you for your reviewWe are glad to hear that you enjoyed your recent stay, and we hope to see you again the next time you visit beautiful St. Augustine!Thank you