Title: MainStay Suites Springfield IL Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3249&destination=Springfield%2C+Illinois%2C+United+States+of+America&selected=4795&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # MainStay Suites Springfield IL Travelers can energize at the 24-hour gym before unwinding beside two inviting pools at MainStay Suites Springfield, where comfort meets convenience ## Photo gallery for MainStay Suites Springfield IL ![Indoor pool, outdoor pool, open 8:00 AM to midnight, pool umbrellas - MainStay Suites Springfield IL (Springfield)](https://images.trvl-media.com/lodging/1000000/10000/4800/4795/65587055.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - MainStay Suites Springfield IL (Springfield)](https://images.trvl-media.com/lodging/1000000/10000/4800/4795/4681cf3c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - MainStay Suites Springfield IL (Springfield)](https://images.trvl-media.com/lodging/1000000/10000/4800/4795/8d483bf9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, blackout curtains, iron/ironing board - MainStay Suites Springfield IL (Springfield)](https://images.trvl-media.com/lodging/1000000/10000/4800/4795/38a735f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, blackout curtains, iron/ironing board - MainStay Suites Springfield IL (Springfield)](https://images.trvl-media.com/lodging/1000000/10000/4800/4795/cf0259e0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in downtown Springfield, MainStay Suites offers a practical retreat for active travelers. Enjoy indoor/outdoor pools, a 24-hour gym, and free public WiFi. Amenities include laundry facilities and luggage storage. ## Reviews 5.2 ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning - Gym £55 includes taxes & fees 23 Mar - 24 Mar ## Room options ### Check availability for these dates Tonight [Mar 19 - Mar 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=4795&PinnedHotelID=4795&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=4795&PinnedHotelID=4795&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 20 - Mar 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=4795&PinnedHotelID=4795&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=4795&PinnedHotelID=4795&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4795&PinnedHotelID=4795&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4795&PinnedHotelID=4795&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4795&PinnedHotelID=4795&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4795&PinnedHotelID=4795&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### Standard Room, 1 King Bed, Non Smoking - Sleeps 2 - 1 King Bed ### Room, 1 Queen Bed, Accessible, Non Smoking - Sleeps 3 - 1 Queen Bed ### Room, 1 Queen Bed, Non Smoking - Sleeps 2 - 1 Queen Bed ### Room, 2 Queen Beds, Non Smoking - Sleeps 4 - 2 Queen Beds ### Room, Multiple Beds, Non Smoking - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### Family Room, Non Smoking - Sleeps 8 - 2 Queen Beds and 1 Double Sofa Bed ### Room, 1 Queen Bed, Accessible, Non Smoking - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Standard Room, 2 Queen Beds | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/130000/123200/123170/w3840h2571x0y3-b5dd01e1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Super 8 by Wyndham Jacksonville Jacksonville - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.2 Very good 625 reviews £48 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Springfield-Hotels-Super-8-By-Wyndham-Jacksonville.h123170.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=3249&destination=Springfield&destType=MARKET&latLong=39.79937,-89.649406&searchId=4c6ad091-b1e5-48b3-b5e6-bed3386412d4&top_cur=GBP) Ad ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/121000000/120780000/120775400/120775365/1c27a84a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Edn Hotel Lincoln Lincoln - Pool - Breakfast included - Pet-friendly - Parking included 7.6 Good 29 reviews £71 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Lincoln-Hotels-Edn-Hotel-Lincoln.h120775365.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=3249&destination=Springfield&destType=MARKET&latLong=39.79937,-89.649406&searchId=4c6ad091-b1e5-48b3-b5e6-bed3386412d4&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2890000/2885200/2885153/49f63042_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Days Inn by Wyndham Lincoln, IL Lincoln - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 20 reviews £49 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Springfield-Hotels-Hotel-Lincoln-Inn.h2885153.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=3249&destination=Springfield&destType=MARKET&latLong=39.79937,-89.649406&searchId=4c6ad091-b1e5-48b3-b5e6-bed3386412d4&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/42600/42542/d57a026e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Springfield by IHG Springfield - Pool - Free airport shuttle - Pet-friendly - Parking included 8.2 Very good 1,000 reviews £98 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Springfield-Hotels-Crowne-Plaza-Springfield.h42542.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=3249&destination=Springfield&destType=MARKET&latLong=39.79937,-89.649406&searchId=4c6ad091-b1e5-48b3-b5e6-bed3386412d4&top_cur=GBP) Ad ![Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/210000/204200/204143/c6129c5e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Springfield by IHG Springfield - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 1,000 reviews £93 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Springfield-Hotels-Holiday-Inn-Express-Springfield.h204143.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=3249&destination=Springfield&destType=MARKET&latLong=39.79937,-89.649406&searchId=4c6ad091-b1e5-48b3-b5e6-bed3386412d4&top_cur=GBP) Ad ![Indoor pool](https://images.trvl-media.com/lodging/1000000/10000/5500/5491/326d8530.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### President Abraham Lincoln Springfield - DoubleTree by Hilton Downtown Springfield - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 1,000 reviews £105 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Springfield-Hotels-President-Abraham-Lincoln-Springfield-A-DoubleTree-By-Hilton.h5491.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=3249&destination=Springfield&destType=MARKET&latLong=39.79937,-89.649406&searchId=4c6ad091-b1e5-48b3-b5e6-bed3386412d4&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/894300/894255/102692ce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites South Springfield by IHG Springfield - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.2 Very good 464 reviews £105 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Springfield-Hotels-Staybridge-Suites-South-Springfield.h894255.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=3249&destination=Springfield&destType=MARKET&latLong=39.79937,-89.649406&searchId=4c6ad091-b1e5-48b3-b5e6-bed3386412d4&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1800000/1793100/1793078/46171e6f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Hotel & Suites Jacksonville by IHG Jacksonville - Pool - Breakfast included - Pet-friendly - Parking included 7.8 Good 452 reviews £75 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Springfield-Hotels-Holiday-Inn-Express-Hotel-Suites-Jacksonville.h1793078.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=3249&destination=Springfield&destType=MARKET&latLong=39.79937,-89.649406&searchId=4c6ad091-b1e5-48b3-b5e6-bed3386412d4&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSpringfield-Hotels-Extended-Stay-America-Suites-Springfield.h4795.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSpringfield-Hotels-Extended-Stay-America-Suites-Springfield.h4795.Hotel-Information) ## About the area Located in Springfield, MainStay Suites Springfield IL is connected to a shopping centre. Elijah Iles House and Great Western Depot are local landmarks, and some of the area's activities can be experienced at Walnut Street Winery and Knights Action Park. Washington Park Botanical Gardens and Henson Robinson Zoo are also worth visiting. [Visit our Springfield travel guide](https://www.expedia.co.uk/Springfield.dx3249) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.75986%2C-89.61002&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ei2W2I8NN6NuCurabXB46kQX07I=) 3185 S Dirksen Pkwy, Springfield, IL, 62703 ### What's nearby - ![Springfield showing heritage architecture](https://images.trvl-media.com/place/6091335/a0a7d800-a337-4f50-8b0c-4981be38ddb0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lincoln Home National Historic Site 8 min drive \- 5.0 miles - University of Illinois at Springfield 3 min drive \- 2.4 miles - Washington Park Botanical Gardens 5 min drive \- 2.4 miles - Knights Action Park 5 min drive \- 5.3 miles - Henson Robinson Zoo 6 min drive \- 4.7 miles ### Getting around - Springfield Station 14 min drive - Springfield, IL (SPI-Abraham Lincoln Capital) 19 min drive ### Restaurants - Starbucks 4 min drive - Elks Lodge #158 4 min drive - McDonald's 5 min walk - Panera Bread 6 min walk - Starbucks 3 min walk ## About this property ### MainStay Suites Springfield IL Hotel connected to a shopping centre, remodelled in 2021 You can look forward to laundry facilities, a 24-hour gym and a 24-hour business centre at MainStay Suites Springfield IL. Stay connected with free WiFi in public areas. You'll also enjoy perks such as: - An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Express check-out, a 24-hour front desk and ATM/banking services - Luggage storage, 1 meeting room and laundry services Room features All 108 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free Internet. Extra amenities include: - Bathrooms with shower/bath combinations and free toiletries - 32-inch TVs with cable channels - Wardrobes/cupboards, fridges and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/990000/981000/980987/822247d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 Springfield, IL Springfield - Pool - Pet-friendly - Parking included - Free Wi-Fi 7.8 Good 1,005 reviews £53 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=980987&PinnedHotelID=980987&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily on-the-go breakfast ](https://images.trvl-media.com/lodging/1000000/450000/440300/440227/22b31121.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Springfield East Springfield - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 6.2 1,000 reviews £45 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=440227&PinnedHotelID=440227&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/910000/909400/909329/ef977949.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel Inn & Suites by Wyndham Springfield Springfield - 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Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 1,363 reviews £85 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=1743570&PinnedHotelID=1743570&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=4795&PinnedHotelID=4795&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4795,980987,440227,909329,917940) ## Property amenities ### Internet - Available in all rooms: WiFi (surcharge); free wired internet - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Coffee and tea in common areas ### Things to do - 24-hour gym - Indoor pool - Outdoor pool ### Family friendly - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) ### Business services - 24-hour business centre - Meeting room ### Outdoors - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Handrails in stairways - Lever door handles - Lift - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 4 floors - Renovated entire property - June 2021 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Heating - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out fee: 100 per cent of room rate Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday: - Indoor pool ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 25.00, per pet, per night, plus a deposit of USD 100 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 18 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for in-room wireless Internet: USD 0 per hour (rates may vary) - Pet deposit: USD 100 per stay - Pet fee: USD 25.00 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out fee: 100 per cent of room rate - Administrative fee: USD 9 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 21 years old. This property accepts credit cards; cash is not accepted Cashless transactions are available On-site parties or group events are strictly prohibited Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) Masks are required at the property for guests who have not received COVID-19 vaccination Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to midnight Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hampton Inn Hotel Springfield Wingate Wyndham Springfield Hotel Springfield Hampton Inn Hampton Inn & Suites Springfield - Southwest Hotel Springfield Hampton Inn And Suites Springfield - Southwest Hampton Inn Springfield Hotel Hampton Inn Springfield Ohio Hampton Inn Springfield Hotel Springfield Wingate Wyndham Springfield ## Frequently asked questions ### Does MainStay Suites Springfield IL have a pool? ### How much does it cost to stay at MainStay Suites Springfield IL? ### Is MainStay Suites Springfield IL pet-friendly? ### How much is parking at MainStay Suites Springfield IL? ### What time is check-in at MainStay Suites Springfield IL? ### What time is check-out at MainStay Suites Springfield IL? ### Where is MainStay Suites Springfield IL located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## MainStay Suites Springfield IL Reviews 5.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.6 Cleanliness ### 4.8 Amenities ### 6.2 Staff & service ### 5.4 Property conditions & facilities 10 - Excellent 73 8 - Good 41 6 - Okay 42 4 - Poor 54 2 - Terrible 140 ## Reviews Verified ### 10/10 Excellent #### Robert 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities My room was excellent and staff is friendly and understanding ##### Robert Stayed 3 nights in Jan 2026 Verified ### 8/10 Good #### John 14 May 2025 Disliked: Amenities The attitude of the staff is that one of the hospitality or Hospital at least a lot to be desired property is not bad rooms are bad ##### John Stayed 1 night in Apr 2025 Verified ### 2/10 Terrible #### riley 21 Nov 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Rooms at the main stays are very drirty ##### riley Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Roshelle 26 Nov 2023 Liked: Staff & service Nice women checked me in ! Great service ##### Roshelle Stayed 1 night in Nov 2023 Verified ### 8/10 Good #### Kathleen 12 Aug 2024 Liked: Cleanliness, staff & service Close to interstate and State Fair wasn’t that far away. Front desk was on the ball. Was disappointed that there was no coffee available on any of the days. Air conditioner worked, toilet flushed and no clogged drains. Refrigerator was very clean! Very reasonable price too. ##### Kathleen Stayed 4 nights in Aug 2024 Verified ### 8/10 Good #### Beverly 25 Oct 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Get a trash repository Great location for my stay, very clean with exception of everyone places there bags of trash from their room next to the elevator, kinda funky smell but room was quiet and comfortable ##### Beverly Stayed 2 nights in Oct 2023 Verified ### 6/10 Okay #### Tyler 16 Aug 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities $100 incidental on top of room cost of checking in. Which is reimbursed upon checking out, didnt know but no worries. Outlets in room didnt work and informed staff before checking in. As they have you check the room before hand. I was offered to swap rooms but it wasn't a big deal to me as bathroom outlets work. Room was clean otherwise and staff was friendly. ##### Tyler Stayed 1 night in Aug 2024 Verified ### 6/10 Okay #### Bonnie 27 Sept 2023 Liked: Cleanliness #### Very average When I arrived, the lobby was a zoo - loud noisy kids runn around screaming, a lady doing laundry right in the lobby, a group of 5 adults trying to have a conversation over all the noise - loud! The receptionist was off doing repairs so had to wait awhile to check in. She was very nice. The hotel is very dated - old dingy while boasting a larg sun outside newly opened. There were 3 bags of groceries sitting in the hallway just outside my door. Can’t wait to see what breakfast will be like. I did sleep well ##### Bonnie Stayed 1 night in Sep 2023 Verified ### 4/10 Poor #### Bruce 12 Aug 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not recommended Something sharp under the carpet that cut my foot. Only 1 VERY thin bath towel in the room. Asked for a couple more. Never received any! Nasty grime in elevator, lobby and room. AC not very good. Happy to check out ##### Bruce Stayed 1 night in Aug 2023 Verified ### 6/10 Okay #### Lisa Ann 28 Jan 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Ehh… not the best but would do in a pinch. The lobby is pretty and everyone that works here was very friendly. But the actual condition of the room was just off. The room could be a lot cleaner, the paint in the bathroom was peeling off the ceiling, and the toilet paper dispenser was broken. We could never figure out how to work the TV or they don’t pay for cable. The linens for the bed need to be replaced. The room is a decent size, but the massive regular fridge needs to be smaller so it looks less awkward in the room. The price is what you pay for but it looks like the hotel is in a middle of a remodel and it just kinda stopped. ##### Lisa Ann Stayed 2 nights in Jan 2024 Verified ### 2/10 Terrible #### Phillip-Michael 1 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room had bed bugs. I’m assuming the property is infested because while I was the front desk with an alive bug another guest came down with one!!!! Staff was poorly dressed and very unprofessional also. ![](https://a.travel-assets.com/ugc/hotel-reviews/a3257e17-8732-470c-a503-419254061113-1764615737772.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9d06a7df-463b-40b3-ad5e-a1b7b1df3428-1764615737536.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Phillip-Michael Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Sundie 18 Oct 2025 Good ##### Sundie Stayed 1 night in Oct 2025 Verified ### 2/10 Terrible #### Sarah 29 Oct 2025 Disliked: Property conditions & facilities Room was disgusting ##### Sarah Stayed 1 night in Oct 2025 Verified ### 2/10 Terrible #### Verified traveller 17 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Run down. Phone didnt work. No battery in the tv remote. Took a copy of my drivers license and credit card. So i cancelled my credit card. The place is sketchy. ##### Verified traveller Stayed 1 night in Nov 2025 Verified ### 2/10 Terrible #### Robert 18 Jul 2025 Disliked: Staff & service, amenities, property conditions & facilities Pretty seedy area ##### Robert Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Dominic 9 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would stay there again ##### Dominic Stayed 1 night in Oct 2022 Verified ### 8/10 Good #### Calvin 7 Oct 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Relaxing stay Great place for the price and friendly staff ##### Calvin Stayed 2 nights in Oct 2022 Verified ### 10/10 Excellent #### Lori 11 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful location! ##### Lori Stayed 1 night in Feb 2023 Verified ### 2/10 Terrible #### Scott 24 Aug 2025 Disliked: Cleanliness, amenities, property conditions & facilities Dirty room, elevator was out of order ##### Scott Stayed 1 night in Aug 2025 Verified ### 2/10 Terrible #### Thena 3 Jan 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I’ve stayed in places that weren’t nice, but this place was downright scary. Someone had removed the tv from the room before I got there. The desk clerk asked to see my credit card, then made a copy of it on the same piece of paper with my drivers license so I now need to cancel the card because the 3 digit code and my zip code were all on the page he copied. I was tired and needed to sleep so didn’t make a scene at the time, but this was just unacceptable. I also signed a paper before he took my credit card that said I wouldn’t challenge charges, so wasn’t sure if it was some sort of scam about them later claiming that I’d taken the tv out of the room. I called the front desk when I got to the room to report that there was no tv but I was too tired to go all the way back downstairs with my luggage to get a new room. Honestly, the worst hotel experience of my life. ![](https://a.travel-assets.com/ugc/hotel-reviews/1cf87d3f-016f-496a-b8ba-79cd692b413c-1767473475995.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Thena Stayed 1 night in Jan 2026 Verified ### 2/10 Terrible #### Dorinda 17 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pulled into the parking lot and there were men working on cars. A car with plastic bag over a broken window and wheel on blocks also. No sign saying where registration was. I did not stay there. Called the facility and the simply answered phone "hello". I had to ask if I had reached the hotel. Told the woman why I wanted to cancel. She took my name, said "done" and hung up. Did not feel safe there as a single woman traveler. I instead went to the Microtel. ##### Dorinda Stayed 1 night in Oct 2025 Verified ### 2/10 Terrible #### Anslea 11 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Extremely dirty, mouse trap in my room, no elevator or pool ##### Anslea Stayed 1 night in Aug 2025 Verified ### 4/10 Poor #### Crystal 2 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I didn't like the bathroom area the tub has paint chipping up the ceiling was pelling fluid on the wall I was itchy all I just didn't like it ##### Crystal Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Michael 9 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and well maintained. Delightful staff who seemed happy to be working there. ##### Michael Stayed 3 nights in Oct 2022 Verified ### 2/10 Terrible #### Stanislav 18 Aug 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities hard to describe all problem, very long time does it take ##### Stanislav Stayed 1 night in Aug 2025 ### Expedia's Latest Trends ### Hotels > - [Cabin On The Lake Is Your Own Hideaway On A Private 10 Acre Lake](https://www.expedia.co.uk/Hanover-Hotels-Cabin-On-The-Lake-Is-Your-Own-Hideaway-On-A-Private-10-Acre-Lake.h33482342.Hotel-Information) > - [The "Big House" with.. 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