I reserved this hotel more than 4 months ago. I got to the Hotel today, and the people at the front desk bluntly told me that they had oversold my rooms and they booked me another hotel. The hotel sent me an email 10 hours before the check-in and informed me that the had booked me another hotel. Since I drove halfday to get to Zion, I had no way of planning other options. Staff at the Hotel told me that the didn’t have to, but they did me favor by booking other hotels in town. My family of 4, of which 2 had mobility problems, had to move to 2 different hotels in Springdale. I ended up paying $375 per room for a two different 2.5 star hotel.