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"Lovely property to stay at. Was ideal for a family of 4"

"When we arrived the property was very unclean and smelt of wet/rotting trash. We noticed the trash and recycling bins were completely full, we looked closer at the cleanliness of the property and it seems that the only "cleaning" done before we arrived was to change used bedding and towels. The property lists two bathrooms which is inaccurate. It is 1 1/2 bath (2 showers and 1 toilet). The pictures of the upstairs bathroom are taken in a way that makes it seem like there could be a toilet, we...

"The property was clean and tidy, as per photos! The property is well located for getting into Cardiff and to sightsee around wales. There is on street parking which was easy to access."

"Property was clean but was very congested for the whole family Location was awful really felt unsafeExtremely disappointed that my deposit was not returned I will have to report this "