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"Housekeeping staff very rude"

"I have stayed in this hotel before and the main positive is that it is so close to universal. The walk is only 15 minutes. I found the hotel had slipped in standards from my last visit The rooms are only routinely cleaned every 2 days and even then lots of things were missed out and i had to call the front desk to request towels etc. The rooms are nice and spacious but walls are thin and there is a lot of noise from the elevators. The check in was good and staff were friendly. The hotel lobby is good and spacious and the attractions desk was very helpful when trying to get park information and booking of shuttles The breakfast was very good with the buffet well stocked however the omlette and waffle stations could get very busy. The main issue this time around was the amount of young school children staying in thw hotel due to competitions being run there. On short there were hindreds of them and various schools and this led to a lot of noise in the corridors at night as they ran amok. The lifts in the hotel became like a park ride with a long wait time. All in all its a nice hotel but i wouldnt rush back again. "

"Todo bien solo que en el front desk deberian de ser in"

"Great location. Rooms were clean and staff were nice and helpful. Bathrooms are just a little too small. "

"Hola no había TV disponible "

"Wonderful place super close to everything ! "

"We ate dinner once in 2 days our time at parks interrupted time at hotel. Basically we slept took showers and used the bus transportation. Did very little at hotel. The coffee in room isn't worth the trouble. I seen the same trash for 2 days on the 3rd floor walkway to our room. Convenience yes if your close to front. "

"Very nice and clean resort. I would definitely stay here again. The shuttle service is great too. "

"Excellent rooms and staff were helpful and friendly Excellent facilities , loved the quilts on bed Unfortunately an irresponsible pet owner allowed their dog to foul on our hallway which was dealt with by staff "