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"We were happy with everything except for the parking at times. During the week there are many out of town workers that stay there and they have their big work trucks with them. It would be nice if the workers were required to park their trucks all in one area towards the end of the lot so other guests could have an easier time parking."

"Nice up to date and clean hotel. Staff was nice and parking was well lit and close to main entrance. Had a very large outdoor pool with seating around it. Complimentary breakfast had multiple choices with staff constantly refilling with fresh food. "

"This place is a switch and bait. Picture is for the Radisson in the front and the Derby is an old building attached in the back. Nasty looking and old. Do not believe the picture on the internet. I felt dirty and not safe there. One guy was watching us unload the car and made me uncomfortable. Would never recommend or stay there again."

"Not good "

"Staff was great very friendly.. rooms were clean"

"Clerk on 3rd shift was very helpful"

"The towels, sheets, mattresses and pillows are new and well maintained. The view from the window in the rooms of the A wing facing the lake is beautiful. The floors were dirty on all the corners of the room and the first room we were offered had the door broken into and it wouldn’t lock. Staff was helpful to immediately relocate us, but for a family with kids already tired from the road, it really bothered me. The carpet was dirty and stained socks, shoes or flip flops are a must everywhere. The breakfast is not included and definitely not worth at all what we had to pay for. No variety of items, the bakery items were stale and old and what was supposedly prepared in the kitchen was hard and had no flavor. The hot items were cold and tasted like previous day food. The hotel as a whole is dated and it has this dirty look everywhere, it was probably really nice in the 90’s (?) but now it’s just running on fumes. The pictures look a lot better than what it really is. Kids enjoyed the pool, chlorine concentrations were quite high given the smell. If we go back to Louisville I’m definitely staying elsewhere."

"Staff was not efficient in the English-speaking language"

"Great experience"