Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
On arrival the reception staff were welcoming and friendly, little bag of water and extras was a nice surprise. The room was an extremely good size and very clean. The food at the restaurant was good and the bar staff were very pleasant. The only downside was that the bar shut quite early.
On arrival the reception staff were welcoming and friendly, little bag of water and extras was a nice surprise. The room was an extremely good size and very clean. The food at the restaurant was good and the bar staff were very pleasant. The only downside was that the bar shut quite early.
This establishment is extremely well managed by Senor Carl Holmes, his AGM, Sean, Anna, Head of Housekeeping and her team including Terri, Kelly and Velia. Front Desk has characters amongst it's staff including Sherrina and Alphonse, who are very friendly and receptive to any request made to them including printing maps, best places to eat locally etc.. We had a problem with our room safe and within minutes Head of Maintenance, Robert ,attended, diagnosed the fault and replaced the safe, you...
This establishment is extremely well managed by Senor Carl Holmes, his AGM, Sean, Anna, Head of Housekeeping and her team including Terri, Kelly and Velia. Front Desk has characters amongst it's staff including Sherrina and Alphonse, who are very friendly and receptive to any request made to them including printing maps, best places to eat locally etc.. We had a problem with our room safe and within minutes Head of Maintenance, Robert ,attended, diagnosed the fault and replaced the safe, you...
The room felt spacious even with a couch and a King bed. It was extremely well fitted out and also kept spotlessly clean by the daily cleaning staff. I appreciated the full-sized tub which also doubled as a decent shower.
The room felt spacious even with a couch and a King bed. It was extremely well fitted out and also kept spotlessly clean by the daily cleaning staff. I appreciated the full-sized tub which also doubled as a decent shower.
Pauline
Reviewed February 7, 2026Reviewed February 7, 2026
Great coffee !
Lovely people
Calm place to rest and recharge after exploring. Quality bedding
My advice would be to deploy the blackout blinds which all rooms have as the exterior lighting is bright all night.
Great coffee !
Lovely people
Calm place to rest and recharge after exploring. Quality bedding
My advice would be to deploy the blackout blinds which all rooms have as the exterior lighting is bright all night.
Fantastic location for Universal with direct trolley service to the park and only a 15 minute uber ride to Hollywood Blvd and Griffith park.
Plenty of food options available and a good shopping amenities for any last minute trip requirements.
Guidance on the area from hotel staff was perfect and gave us greater context of what was available.
Room was very comfortable and quiet an served us well for our stay. I would certainly use this hoel again.
Fantastic location for Universal with direct trolley service to the park and only a 15 minute uber ride to Hollywood Blvd and Griffith park.
Plenty of food options available and a good shopping amenities for any last minute trip requirements.
Guidance on the area from hotel staff was perfect and gave us greater context of what was available.
Room was very comfortable and quiet an served us well for our stay. I would certainly use this hoel again.
Pretty much spent my time outside the hotel, just coming back to sleep, didn't need room service or cleaning so won't really comment on that, not had much interaction with the staff (due to not needing them).....until the last day when I had taxi issues to the airport. I found the staff incredibly helpful at resolving an issue for me that they were in no way responsible for. It's the kind of moment that will stay with me about my stay.
Pretty much spent my time outside the hotel, just coming back to sleep, didn't need room service or cleaning so won't really comment on that, not had much interaction with the staff (due to not needing them).....until the last day when I had taxi issues to the airport. I found the staff incredibly helpful at resolving an issue for me that they were in no way responsible for. It's the kind of moment that will stay with me about my stay.
Phillip
Reviewed September 14, 2026Reviewed September 14, 2026