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"Clean room and good customer service"

"We had such a wonderful stay at Fox Hotel & Suites. The entire experience exceeded our expectations from start to finish. The staff were genuinely kind and welcoming, making us feel comfortable the moment we checked in. Our room was very clean, cozy, and perfect for relaxing after spending the day exploring Banff. One of our favorite parts was the hot pool area — such a great way to unwind and enjoy the mountain atmosphere. The hotel also had a warm and peaceful vibe that made our trip even more memorable. The location was very convenient and close to everything we wanted to see. We truly enjoyed our stay and would definitely come back again. Highly recommend this hotel to anyone visiting Banff!"

"The breakfast was not good at all. All the rest was excellent! "

"Hotel was very clean and nice , room was small but nice and clean and more than enough since we were out all day and were just there to sleep. Comfortable beds and good shower. Roof tops hot tubs were wonderful with beautiful views. The only complaint is that we went to lobby restaurant for breakfast and asked for a table for two, but were told by the hostess that they wouldn’t seat us without a reservation - even though there were about 15 empty tables. We found Farm & Fire restaurant two doors down the street and they had a great breakfast and friendly service. Highly suggest everyone go there instead . "

"Was alright"

"Staff were amazing , there was a wedding going on with loud music, they shut it down at 11pm or maybe the music was just turned down. We were on the second floor. They listen to my concerns about the music and I am sure that others had mentioned the noise as well as the hotel was booked full. Hotel was clean and comfortable. Would definitely stay there again. "

"Nice restaurants. Pools and good size rooms"

"If you don’t have a breakfast voucher, check out the Garden Court restaurant and try their “North 40” breakfast. Consists of 7 oz steak done (perfectly) to order, plus bacon strips, hashbrowns, toast … $20 is a good value !"