"Everything from this place was amazing, the people were the nicest we ever had, everything was clean, the view was amazing. Would 100% recommend this place to anyone:)"
"Everything from this place was amazing, the people were the nicest we ever had, everything was clean, the view was amazing. Would 100% recommend this place to anyone:)"
"Very good location nice and quite away from the hustle and bustle beautiful views in the morning staff are very friendly only downfall is they have no car parking only a footpath from the road to the villa which is like 200m walk breakfast was ok did take a long time for food too arrive "
"Very good location nice and quite away from the hustle and bustle beautiful views in the morning staff are very friendly only downfall is they have no car parking only a footpath from the road to the villa which is like 200m walk breakfast was ok did take a long time for food too arrive "
"This place is not only beautiful but the service is exceptional. You can tell they truly care about each of their visitors and make sure their needs are met. 10/10 would highly recommend"
"This place is not only beautiful but the service is exceptional. You can tell they truly care about each of their visitors and make sure their needs are met. 10/10 would highly recommend"
"Clean room, extremely helpful staff, good location in walking distance to the orangutan nursery and the rain forest discovery centre. Excellent food at the restaurant."
"Clean room, extremely helpful staff, good location in walking distance to the orangutan nursery and the rain forest discovery centre. Excellent food at the restaurant."
"First of all let me compliment the Staff. The owners were great, nothing was too much bother. They answered every need and such lovely people. The room was clean, serviced and made up every day. The breakfast and other meals you could order were excellent. The views and scenery are stunning. Great location for Trekking. The town is only 15 minutes away in a taxi. Use grab taxis as they are cheaper. You can book tours and trek leaders from the local community. Sapa City is lovely. The hotel...
"First of all let me compliment the Staff. The owners were great, nothing was too much bother. They answered every need and such lovely people. The room was clean, serviced and made up every day. The breakfast and other meals you could order were excellent. The views and scenery are stunning. Great location for Trekking. The town is only 15 minutes away in a taxi. Use grab taxis as they are cheaper. You can book tours and trek leaders from the local community. Sapa City is lovely. The hotel...
"If you are looking for a more secluded stay this is the place. It is about an hour from the city but the drive is worth it. The view was gorgeous and very serene. The pool was very clean and well maintained daily. The only have 5 cabins to stay in so you don't have to worry about it being super crowded. All of the staff were absolutely wonderful. The were extremely helpful and also had the option to book tours for you there onsite. It is an Eco Log so they prioritize being environmental...
"If you are looking for a more secluded stay this is the place. It is about an hour from the city but the drive is worth it. The view was gorgeous and very serene. The pool was very clean and well maintained daily. The only have 5 cabins to stay in so you don't have to worry about it being super crowded. All of the staff were absolutely wonderful. The were extremely helpful and also had the option to book tours for you there onsite. It is an Eco Log so they prioritize being environmental...
"First of all the view was amazing. The staff were friendly and accommodating. Breakfast was good and of course with a view . The hotel was close to the Sapa station . I would definitely come back and stay here again …. "
"First of all the view was amazing. The staff were friendly and accommodating. Breakfast was good and of course with a view . The hotel was close to the Sapa station . I would definitely come back and stay here again …. "
"The view was amazing, the staff was so kind and friendly and went above and beyond to be accommodating. The breakfast that was included was also delicious and we had dinner at the home stay one night which was good and reasonably priced. I would definitely come back here again and recommend it to everyone "
"The view was amazing, the staff was so kind and friendly and went above and beyond to be accommodating. The breakfast that was included was also delicious and we had dinner at the home stay one night which was good and reasonably priced. I would definitely come back here again and recommend it to everyone "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Breakfast staff are nice and efficient.
Checking in was bad. Arrived at 3:15pm. Was able to get a room at 4:45pm 😢 had to wait in the tiny lobby with limited seats. Rooms were not ready for incoming guests so the lobby had a lot of waiting guests"
"Our stay at Carlton Hotel was amazing! All the staff were so helpful and so kind! The rooms were well kept and the it was a wonderful stay! Highly recommend!"
"We’re 6 adults, booked their family suite and it was ‘amazing’
Suite has 2br and they provided 2 extra twin beds in each room, making it total of 6 beds, so each of us had a bed for ourselves, rooms are huge and comfy
Staffs were very attentive and the suite was like a penthouse w/ beautiful & breathtaking views
We could not ask for more
Everything was more beautiful in person even when it already is in pictures
Hands down to managements & staffs
You guys are doing great!!!
Will definitely be booking again within a few months…
Thank you & God Bless you guys!!!"
"Great location across the street from many beach bars and the beach walk is very accessible. Lots of local places to walk to as well. Very nice rooftop pool and bar/lounge."
"First impressions are important, and we were ready to write the hotel off after we were told at check-in that there would be a planned power outage from 12am-5am the first night we were there. (Would've appreciated a heads-up prior to us checking in.) That said, Lina tried to mitigate the inconvenience with complimentary dining credit (although our package already came with dining credit) and a late checkout.
Everything else was great. The room was spacious, albeit old, and the bathtub was one of the biggest I've seen in hotel rooms. Amenity requests were also quickly attended to, and it was service with a smile each time. Food-wise, Town Restaurant did not disappoint for both breakfast buffet and ala carte options.
That aside, special mention must be made of the service rendered by Zain at Town Restaurant, and Mary, our room attendant.
We met Zain at dinner the first night, and breakfast on the third morning. Both times, we received exemplary service from him. He checked in on us often without being intrusive, and even shared a few tips on what to order (and how to order) to get the best-tasting dishes (like a nice, soft breakfast omelette).
As for Mary, we were pleasantly surprised to return to a room that had not only been tidied, but also had towel swans on the bed, cable tie organisers for our cables on the bedside tables, and even a bookmark for my book!
So, quite honestly, check-in woes aside, we would be very happy to return to the Fullerton again in future."