The front desk staff was extremely helpful. I inadvertently reserved a room for the incorrect date. Upon noticing that we were a "no show" I immediately reserved another room for the correct date. Being that we were technically a no show my credit card was charged an amount which was more that the cost of the room. When I explained the situation to the front desk attendant (sorry - I can't remember her name) she indicated that she could and would refund the $150.00 service charge. Obviously we are very pleased. Her demeanor throughout the process was customer friendly and caused us to begin our journey out west in a happy and enjoyable way.My compliments to her and to her training. We will definitely keep your hotel on our must stay list the next time we're in the area.
Pocket Guide: Sioux Falls South Sioux Falls Hotels
South Sioux Falls is tucked along the banks of the Big Sioux River. Family-friendly area attractions include the Great Plains Zoo and Sertoma Butterfly House. During the summertime, the area's history is showcased in a colorful sound and light show over the roaring falls of Falls Park. The nationally recognized SculptureWalk winds its way through nearby downtown Sioux Falls.
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