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"Staffs were very professional and flexible. I booked two bedrooms unit but it didn't work for us, therefore I asked the staff to change the room from 1 twobedroom to 2 regular rooms and they did without any extra charges. We were very pleased for staying 10 days with them. "

"Staff were super friendly and the room very clean. Great location if you need to stay close to the airport for an early next day flight!"

"I stayed for one night didn’t find any issues the location is very good "

"The hotel was conveniently located as the airport limousine bus stop was only a 30 second walk, the subway right in front of the entrance, and restaurants surrounding the hotel. The room was very spacious and the kids enjoyed the playroom. Best of all, the staff were friendly and helped us so much with figuring out where to eat, how to get to certain places, and simply making our stay welcomed. If you're looking for a lively neighborhood without the congested feeling of myeongdong, Novotel Dongdaemun is the place to stay."

"room we got was big and nice. The room cleaning staff did a thorough job with cleaning our room and making our beds. They always changed the bed sheets at room cleaning. The lobby staff was also nice and helpful. Location was convenient, close to subway station. We would stay here again."

"We stayed in one of their larger room for a family of four. Staff went above and beyond to make sure our stay was comfortable. Can not ask for better service. The staffs all spoke english which made it easy to communicate. From our own personal experience with the hotel, we would definitely stay here again. Thank you, Westin Josun hotel for the wonderful experience."

"Clean and with friendly staff"

"Excellent "

"Nice"