Search Hotels by Macdonald Hotels in Soutergate from £191

"The staff were friendly, helpful and the food was very good, the chef was helpful with a dietary requirement and modified the dishes accordingly. "

"A lovely welcome and great breakfast. Cosy feel with added little extras that made us feel special. "

"Super location. Cabin great. Very disappointed that the advert for the cabin showed it overlooking the lake. The staff informed us that no lake side cabins were available. It was not clear from the advert that the photos were not the actual cabin that we were paying for. "

"From start to finish this was a wonderful 3 days.Excellent facilities and wonderful food.Had room with hot tub on balcony…..total luxury.All staff very friendly and extremely efficient.Thank you.Will return."

"I booked this very quickly by just searching Google for "Lake District hotels" one evening and I was very pleased. It is expensive, but it is a 4* hotel, so you would expect to pay a higher price than others. We found the staff brilliant and the room fantastic, although we did get a free upgrade on arrival which was nice, so I can't comment on the room we actually booked! The location is perfect, lovely views and really convienient for the Lake Cruises next door. We did not use the Spa, but did use the sauna and pool, which were great. We only used the Brasserie for the evening meals, and we liked the meals so much, we had the same both nights! (Fish and Chips and the Lakeside Burger) Breakfast was more than enough, with so many choices and great service from the staff. It is an old hotel, but that should not put people off, whilst they are doing lots of renovation, it did not ruin or disturb our time there (I think there was work taking place but we didn't see or hear anything). Our room had old photos on the wall and you can see it has been an established hotel for many years. We chatted to a few other guests and they were all very complimentary about the place. A couple of staff that we remember that were very friendly and we chatted to, were David (at breakfast) and Sheya (I think that was her name in the Brasserie) but there were others and all were really nice. if you want a authentic period (modernised) hotel that fits the "lake district" vibe, book it! "

"We had a very warm welcome on arrival. The staff here were very friendly and helpful. Very dog friendly and it was great we could eat with our dog in the bar. The family room was very clean and good size. Not a great view of the fire escape but it didn’t matter for one night. In a great location in the seafront and easy to park outside on the road for free. "

"Ideal picturesque setting looking over lake windermere. Food excellent both nights and excellent value. Good choice of wine. Walking around area and saw 2 deer, lots of baby rabbits. friendly helpful staff. Lovely building. pool jacuzzi perfect. "

"Vey good"

"Had a great time love the pool rooms comfortable food and staff lovely "