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Melrose Sorrento

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Balcony
Balcony
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Overview of Melrose Sorrento

Melrose Sorrento

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Via Parsano 8, Piano I, Sorrento, Napoli, 80067

Explore the area

  • Popular LocationPiazza Tasso9 min walk
  • Popular LocationMarina Grande Beach13 min walk
  • Popular LocationSorrento Marina14 min walk
  • AirportNaples (NAP-Naples Intl.)53 min drive

Choose dates to view prices

About this area

Sorrento

Located in Sorrento, Melrose Sorrento is near the beach. Sorrento Marina and Sorrento Lift are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Marina Grande Beach and Fornillo Beach. Looking to enjoy an event or a game while in town? See what's happening at Stadio Romeo Menti or PalaMangano.

What's nearby

  • Deep Valley of the Mills - 6 min walk
  • Sedile Dominova - 9 min walk
  • Piazza Tasso - 9 min walk
  • Marina Grande Beach - 13 min walk
  • Sorrento Marina - 14 min walk

Getting around

  • Sorrento Station - 9 min walk
  • Naples International Airport (NAP) - 53 min drive

Restaurants

  • Ristorante the Garden - 5 min walk
  • La Favorite 'o Parrucchiano - 5 min walk
  • Ristorante Fuoro - 6 min walk
  • Cafe Latino Sorrento - 6 min walk
  • Bougainvillea - 6 min walk

About this property

Melrose Sorrento

Guesthouse with free breakfast, walk to Corso Italia
Along with a coffee shop/café, this smoke-free guesthouse has concierge services and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a front desk safe and a reception hall are on-site. All 4 soundproofed rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include balconies or patios and room service.
Melrose Sorrento offers 4 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Sorrento guest house provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8 AM–11 AM
  • 1 coffee shop/cafe
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Spanish

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 1 PM - 7:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25 per night.
Cots (infant beds) are available for EUR 10 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 75.00 per vehicle (roundtrip)
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Safety features at this property include a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Melrose Sorrento Guesthouse
Melrose Sorrento Sorrento
Melrose Sorrento Guesthouse
Melrose Sorrento Guesthouse Sorrento

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 9 out of 18 reviews
5 - Excellent 50%
Rating 4 - Good. 6 out of 18 reviews
4 - Good 33%
Rating 3 - Okay. 0 out of 18 reviews
3 - Okay 0%
Rating 2 - Poor. 2 out of 18 reviews
2 - Poor 11%
Rating 1 - Terrible. 1 out of 18 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.2/5

Staff & service

4.2/5

Property conditions & facilities

2/5 Poor

Disliked: Staff & service
Disappointed
I was very disappointed in the customer service of this hotel.
Stayed 2 nights in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic B&B!
We had a fantastic stay at the Melrose B&B. The breakfast was amazing and the service was fantastic. The rooms were extremely clean and comfortable and we would recommend the Melrose to anyone. The B&B is nestled away in a residential block which makes it slightly tricky to find, however we called up and the lovely lady came to meet us. It is extremely close to the centre and we would definitely stay here again!
Stayed 3 nights in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with one flaw
My wife and I had a lovely stay at Melrose Sorrento. As others have noted, the property is unconventional, as it is a block of apartments that have been renovated and refurbished into very comfortable and modern hotel rooms. The bed was very comfortable and the highlight was the shower. Nice bathrooms are hard to come by in Italy, and the rain showerhead was great to relax under after a long day. Plus, we never ran out of hot water. Marialuisa at the front desk always greeted us with a sweet smile. Breakfast was a simple Italian breakfast with your choice of pastry, yogurt, jam/spread, beverage, and the option to add a mixed fruit and meat/cheese plate. Breakfast is served in your room at the time you set, and it's a great way to start your day as you get ready for whatever excursions you have planned. My one criticism is that on the hotels.com page, it lists laundry service as an amenity. We were arriving in Sorrento after a week and a half in Italy and I was specifically looking for a hotel that would take care of our laundry at this point in our vacation. However when I asked, she said they weren't equipped to do so and pointed us to a laundromat. It was an unexpected inconvenience as I was planning our trip around this laundry service amenity. We had to get up early to do laundry and then head to Positano in the afternoon for just a couple hours when we had planned to spend the day there. It was a disappointment and they should remove the amenity from the page.
Stayed 5 nights in May 2019

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not make the same mistakes I made
I am writing this review to help others not make the same mistake I made. The only pro of staying at this hotel is the very nice staff member who greets you with a smile. The location is not central and if you book any of the two "deluxe" rooms with balcony, one of them will have a bathroom that seems to smell so foul just out of the blue. I ended up sleeping in my boyfriend's room (we booked two rooms, long story short) all four nights during the stay because of the bathroom smell. The "hotel" also only provides shampoo and bodywash and one bar of soap. I had to literally run around asking for toilet paper whenever my bathroom ran out - so insensible of them to not make sure there was enough. Also, when I made the reservations for this hotel a couple months ago, there were pictures of a beautiful pool included in Melrose Sorrento's page. It looks like Hotels.com has since corrected that because the hotel's SORRENTO location DOES NOT have a pool. I always check the hotel's website directly run by the entity to check it out as well, and what's also on the very front page of that site? Beautiful pictures of the pool that's like 20 minutes away from their Sorrento location. Yes, the bottom of the information page does not include "pool" as an amenity but those pictures were certainly misleading. The breakfast is VERY limited - so in conclusion, for this price, just find a nice Airbnband pay for some healthy breakfast elsewhere.
Stayed 4 nights in Oct 2018