Standard Room, 1 King Bed, Non Smoking (with Sofabed) | View from room
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Reviews of Prestige Oceanfront Resort, WorldHotels Luxury

4 out of 5
Prestige Oceanfront Resort, WorldHotels Luxury
6929 West Coast Rd, Sooke, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1003 reviews" "
Rating 8 - Good. 277 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 32 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful! Good food, comfortable bed and super friendly staff.
Stayed 2 nights in May 2024

4/10 Poor

Criciane

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, my stay at the hotel was disappointing. The room wasn't very clean, and the towels had an unpleasant smell. Additionally, the room was quite noisy due to the water pipes, making it difficult to sleep as the sound of running water persisted throughout the night.
Stayed 1 night in May 2024

8/10 Good

Jian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I opted out of the "go green" initiative, but during my two-day stay, my room wasn't cleaned. When I asked the staff about it, they mentioned that the cleaning staff had different schedules. However, no cleaning took place. This is why I gave a lower rating.
Stayed 2 nights in May 2024

2/10 Terrible

Breanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate to leave a 1 star review but the guests staying in the room next to us made our stay absolutely terrible. They hosted a very loud party until 3am and the entire time people were yelling, leaving the room, forgetting which room to come back to, knocking on our door, trying to open our door, knocking on and trying to open the conjoining door between the rooms. I’ve stayed in so many places and have never experienced anything like this; it was horrible.
Stayed 2 nights in May 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean
Stayed 1 night in May 2024

6/10 Okay

Naman

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Not very happy with the service, its a big thumbs down if the phone in room is not working. Thats just a convenient way for hotel staff to avoid service for customers. Wallpapers were all off in our room lobby. There were a lot of vacant rooms but still they decided to give us a room with covered balcony so no sunshine. Location is great. Restaurant is really nice. Outdoor area of hotel was also nice. But I feel its too pricey for the quality.
Stayed 1 night in May 2024

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the air conditioner is too loud
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Stayed 1 night in May 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
The lady who checked us in at night we very helpful and kind.
Stayed 1 night in May 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem of a property in this little town. Lovely layout. Clean and comfortable rooms… before I arrived I felt it was a bit pricey for the area, however, it’s an excellent hotel with a great restaurant.
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place. Great staff
Stayed 1 night in May 2024

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Makayla had a positive attitude impact on my mornings with her bright and shiny attitude
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Apr 2024

10/10 Excellent

grant

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Feb 2024

6/10 Okay

Monika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property looks stunning from the outside and the lobby. It has beautiful views of the ocean and great decor. The rooms are nothing special, in my opinion. They look like most hotel rooms I've been in (and normally I stay in cheaper hotels). I was dissapointed by many things. I thought at $400 a night that we would have a quiet room. Not the case at all. The sound proofing is dreadful and we could hear every word from the room adjoinging ours. Also, the housekeeping staff work me up each morning at 6am because they were thumping back and forth on the ceiling, presumably cleaning the room above. I know it was house keeping because I heard a vacuum cleaner. Our bathroom didn't have a van/ventilation so it was very steamy. The one vending maching by the elevator didn't work. The restuarant, although beautiful, had a very limited menu and the main washrooms were without soap and paper towel even after I told the front desk. If this was a $150/night hotel I may have expected this, but for the price I paid I was sorely disappointed. I will say that the staff were very friendly and attentive in the restaurant. But over all, I do not recommend this hotel and will not come again unless it is half the price and we get a room on the top floor so no one can clean above our heads. Even then, I will likely try something else just to be safe.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sandee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a beautiful massage in the Spa. The staff are super friendly and helpful. There are lots of spots around hotel and outdoor property to visit. My son and I played cards in the lobby at a big table. I am impressed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and with a nice view
Stayed 7 nights in Mar 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable atmosphere. Staff were friendly and excellent. Would definitely go back when I'm in the area.
Stayed 3 nights in Mar 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and property. Wifi not great.
Stayed 1 night in Mar 2024

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our accommodations were great and the Staff were very friendly and that made to a very nice weekend. The food in the Restaurant was a bit pricey but it was well presented and tasty. The bar staff did a great job as well. As it was a weekend stay there were a lot of children and they could be a bit noisy at times. Most of the time they were at the pool and away from the adults. Great stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kaden

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The back patio is amazing!
Stayed 2 nights in Mar 2024

10/10 Excellent

Shamim

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were comfortable and pet friendly hotel. Only issue that although it had a patio in the restaurant, pets were not allowed. Otherwise an excellent resort.
Stayed 3 nights in Mar 2024

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited places to walk your dog when you leave the property; almost no sidewalks. Otherwise lovely hotel and dining room. Outstanding waterfront location.
Stayed 2 nights in Mar 2024

8/10 Good

Ed

Liked: Cleanliness, property conditions & facilities
Thanks very much for a great night.
Stayed 1 night in Mar 2024

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Zachary

Stayed 1 night in Mar 2024

10/10 Excellent

Kathlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Beautiful view. Pleasant staff
Stayed 1 night in Feb 2024

8/10 Good

Peter

Stayed 1 night in Mar 2024

10/10 Excellent

Sonal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful waterfront property in remote location. Resort like atmosphere and accommodation. Short on Parking
Stayed 3 nights in Feb 2024

10/10 Excellent

Cory

Stayed 7 nights in Feb 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lots of amenities at the hotel including a pool hot tub and 2 restaurants and good views.
Stayed 1 night in Feb 2024

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place.
We enjoyed our stay though we had hoped to get a room facing the ocean given the fact that it was low season and hardly anyone was there.
Stayed 1 night in Jan 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Feb 2024

6/10 Okay

Jose

Disliked: Staff & service
Atmosphere
Stayed 1 night in Jan 2024

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. The room service food was okay. Not the greatest. On our floor there was a least a few families that let their kids run around the hallway until we asked them to stop. Lots of yelling and screaming. Including at 8am Sunday morning. When this was brought up with the staff, there were already several complaints but nothing done about it.
Stayed 2 nights in Jan 2024

8/10 Good

Ian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of renos underway right now. I’d like to see it in the summer.
Stayed 1 night in Jan 2024

2/10 Terrible

Josh

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I had a terrible experience at this hotel as it was very disorganized and unprofessional. Woke up to fire alarm at 3am and was yelled at by staff to get outside while wearing a shirt and pants, blankets came 10 minutes later. Refrigerator in room stopped working and spoiled breakfast, on website the hotel stated that restaurant was open but the place was actually under renovation so it was clearly not... huge disappointment and terrible customer service
Stayed 1 night in Jan 2024

8/10 Good

Joy, Coquitlam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights and liked our room. We had noisy drunk neighbours but they stopped by midnight so that was good. Room service was good, but my steak dinner was not as listed on the menu. The pool was ok. Small so when several kids came we left. The hot tub was relaxing. But a couple came with open liquor and I was surprised that was tolerated as the kids were there too. Glad we had the experience but probably will not be returning.
Stayed 2 nights in Jan 2024

10/10 Excellent

De Leon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Charles

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Monique

Travelled with family
Stayed 3 nights in Jan 2024

10/10 Excellent

bob

Stayed 1 night in Jan 2024

10/10 Excellent

Sarnesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place right on the ocean
Stayed 1 night in Dec 2023

10/10 Excellent

Rochelle

Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely site but car is required.
Stayed 5 nights in Dec 2023

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023