2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Palm Royale Resort - Soma Bay

5 out of 5
Palm Royale Resort - Soma Bay
Safaga Hurghada Highway, Soma Bay

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 127 reviews" "
Rating 8 - Good. 37 out of 127 reviews" "
Rating 6 - Okay. 9 out of 127 reviews" "
Rating 4 - Poor. 1 out of 127 reviews" "
Rating 2 - Terrible. 6 out of 127 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Generally a good safe environment
Stayed 5 nights in Jun 2023

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful resort and would stay here if we ever return and will recommend it to anyone. It is so beautiful there, we are just sorry we didnt get to spend more time there. You cannot walk to anything outside the resort. They will arrange a taxi for you if you want to go somewhere. They provided a shuttle to the cruise terminal. Hakem at the front desk was awesome! He spoke really good English and helped us with everything we needed. We purchased the all inclusive package (which was not much money additional), and would recommend this. There were plenty of chairs to sit either by the pool or the ocean (at least when we were just there at the end of April). They did have some activities if you wanted to participate. It looked like the kids program was really good, though we dont have little ones. They kept everything so clean and beautiful. Lots of water sports that you could do or pay extra for. There was even horse back riding (extra charge) and a guy with a camel that came around for rides and pictures (for a cost, we paid $5 euro for pictures, that he took with our camera that turned out great)
Stayed 2 nights in Apr 2023

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Soma Bay
The territory is clean, beach is wonderful, food is nice (not so great choice but cooked very well). Service in the main restaurant is perfect. Room was a bit old but big and everything was working. Staff was friendly.
Stayed 10 nights in Nov 2022

10/10 Excellent

Kamilla

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Damiano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean with good service. Food is also good
Stayed 4 nights in Nov 2022

10/10 Excellent

Rahaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place très calme très propre et les gens sont très gentils Les reopas sont si délicieux L’eau de la mère impressionnant Les soirées sont tous remplie des activités pour se faire plaisir Mais les chambres besoin d’être rénové
Stayed 2 nights in Sep 2021
Response from Mariam Mourad - Ecommerce and Digital Marketing Ma on 10 Oct 2021
Dear Valuable Guest, My sincere greetings from SENTIDO Palm Royale Soma Bay. I would like to start by thanking you for interacting with us and sharing your experience. I am very happy to learn that we have met all your expectations during your recent stay. Such feedbacks are the main reason behind our motivation and passion when it comes to serving our valuable guests. We are all looking very forward welcoming you back again. Sincerely,

2/10 Terrible

Mina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Shaimaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

8/10 Good

Khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Mariam Mourad on 29 Aug 2021
Thank you for being our guest recently and for taking the time to share your valuable rating

8/10 Good

Haitham

Travelled with family
Liked: Staff & service, property conditions & facilities
Friendly Animation team
Animation team was the best thing in the trip Special thanks to Polo, Amy , Chocolata and Amr Saad
Stayed 5 nights in Aug 2021
Response from Mariam Mourad on 29 Aug 2021
Dear Mr. Haitham , Thank you for choosing the resort and for taking a part of your valuable time to post your review. We are so happy to read that you enjoyed your stay and we are honored that we met your expectations, Your comments have been shared with the team members mentioned and we really appreciate your nice comments, We are delighted to hear that you rate us as one of the best vacationers, we look forward to welcoming you back again in the near future.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was one of the most amazing beaches I’ve been to in Egypt. It was a clear spotless sandy beach, surrounded by palm trees all over their long shoreline. Water is crystal clear, very convenient for all family members. Kids club was amazing, it operates from 8 am until 5 pm, it was very clean with nice activities for kids. Sara who is handling the club was lovely, she took care of the kids, and you can trust your kids are safe with her, while taking some alone time anywhere you want. Food was extremely great, in terms of variety and taste, chefs and waiters were very friendly and welcoming, providing an ultimate service to everyone. The F&B manager was ALWAYS helpful. You would always see him around the restaurant checking on everyone, he was so dynamic, making sure everybody is well served and happy. Animation team was very nice and spontaneous, although I don’t have a lot of interest in this area, but they were really nice and they understand very well how to interact with each guest. They were never too pushy, yet very encouraging, they provided a big variety of programs, from Aqua gymnastics, stretching class, mini disco for kids, entertainment shows. And all their activities were light, fun and enthusiastic.
Stayed 5 nights in Jul 2021
Response from Mariam Mourad on 29 Aug 2021
Dear Valuable Guest, My sincere greetings from SENTIDO Palm Royale Soma Bay. I would like to start by thanking you for interacting with us and sharing your experience. I am very happy to learn that we have met all your expectations during your recent stay. Such feedbacks are the main reason behind our motivation and passion when it comes to serving our valuable guests. We are all looking very forward welcoming you back again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing from the entrance to our room. Service was excellent. The beach was crystal clear. Best beach ever. Animation team were exceptional. We loved it and sure will come back again.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2019
Response from The Management on 19 Oct 2020
Dear Valued Guest, We would like to express our gratitude for your excellent rating and for spending your recent vacation with us. The entire team from SENTIDO Palm Royale, Soma Bay is hoping to have the pleasure of hosting you again at our luxurious resort in the near future. Sunny greetings

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
I've tried this hotel many times and I'm a big fan of it .. the hotel design is piece of art .. it is really royal.. the hotel in general and rooms are very clean .. staff is polite and friendly .. food is good .. they need only to improve the desserts ..
Stayed 5 nights in Aug 2019
Response from The Management on 10 Aug 2019
Dear Sameh, in the name of the entire team of SENTIDO Palm Royale we want to express our gratitude for this fantastic review and rating. We are delighted to read that we have embraced your expectations again and are hoping to see you returning in the near future to our little paradise. Sunny regards The Management

10/10 Excellent

Mr L R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Resort
Wonderful resort. Rooms are spacious, staff go out of their way to make our stay feel comfortable. Excellent resort to kite surf too. The main restaurant was outstanding, the other restaurant needs to up their game.
Stayed 10 nights in Jun 2019
Response from Web Coordinator on 10 Jul 2019
Dear Mr L R, The entire team from SENTIDO Palm Royale, Soma Bay, would like to thank you very much for your excellent review and for spending your recent vacation at our luxurious resort. Rest assured that your feedback has been passed on to the relevant departments and we will continue to provide the best possible service to all of our valued guests. We hope to have the pleasure of welcoming you back again soon at our little paradise. Sunny greetings! The Hotel Management

8/10 Good

SOHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It was amazing. Nice hotel with very relaxing atmosphere. My only concern was with check in process as the front desk staff were not friendly. All other hotel staff were very friendly.
Stayed 3 nights in Apr 2019
Response from Web Coordinator on 12 Apr 2019
Dear SOHA, We would like to express our gratitude for your positive review and for spending your recent vacation with us. However we are very sorry to hear that you were disappointed with the check-in process. Rest assured that your feedback has been noticed and will be shared with the concerned departments. The entire team from SENTIDO Palm Royale, Soma Bay is hoping to have the pleasure of hosting you again soon at our luxurious resort. Sunny greetings! The Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience friendly service lovely staff very relaxing food good variety very comfortable clean room and surroundings beautiful views manicured gardens beautiful beach very clean
Stayed 14 nights in Feb 2019
Response from Web Coordinator on 30 Mar 2019
Dear Guest, We would like to express our gratitude for your excellent review and for spending your recent vacation with us. The entire team from SENTIDO Palm Royale, Soma Bay is hoping to have the pleasure of hosting you again at our luxurious resort in the near future. Sunny greetings! The Hotel Management

2/10 Terrible

Verified traveller

Liked: Staff & service
Did not like anything food discusting was like a worn out holiday camp very very dissapointed paid a lot of money for nothing!!!!!!
Stayed 14 nights in Feb 2019
Response from Web Coordinator on 30 Mar 2019
Dear Guest, We are very sorry to hear that we did not meet your expectations and that you were disappointed with your stay. We wish that you had contacted us whilst in our resort so we could have known why you were so disappointed and which we possibly could have changed during your stay. The entire team at SENTIDO Palm Royale is always doing it’s very best to constantly improve our standards of all services provided to our valued guests. We still hope to have the chance of welcoming you again at SENTIDO Palm Royale Soma Bay and rest assured that you will have a much better experience at our relaxing resort. Kind regards, The Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

10/10 Excellent

Lesley, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
A lovely hotel with very well kept grounds. The staff are extremely helpful my husband and I had a very relaxing time. The restaurant had a good menu choice I thought the food was really good. They gave speciality restaurants, the Asian and the Lebanese were very good, the Italian and the Greek, not so good. The Atrium Bar was very nice with a pianist and Johnny’s Bar had great atmosphere, the only downside was that you could smoke in Johnny’s Bar, it would have been so much better if it was non smoking as there was an outside area were you could go to smoke. Definitely worth upgrading to Club rooms to use The Terrace room for breakfast, it’s a very opulent room small and quiet with great service, you can also use the outside terrace which is lovely. You can also keep your room until 4pm which is really helpful. The hotel also runs a complimentary airport shuttle which was brilliant.
Stayed 9 nights in Feb 2018
Response from Hotel Management on 6 Mar 2018
Dear Lesley, Thank you very much for your kind positive feedback. We are happy to know that you did enjoyed your holiday in our hotel and very grateful for the high evaluation of the hotel facilities and service. I am glad to inform you that starting from 1st of April the indoor Johnny's bar area is non-smoking area. We sincerely look forward to your next visit to our hotel so you can personally experience the changes.

10/10 Excellent

Caroline, Buckkinghamshire

Liked: Cleanliness, staff & service, room comfort
Impeccable service, great hotel
The staff cannot do enough for you. Without exception they are friendly, courteous and their primary aim is to make sure you have a fabulous time. When we went (Feb 2017) the hotel was not full but there was a calm relaxed atmosphere. The hotel is situated in very spacious grounds and offers a very wide variety of activities on site (diving, kite surfing, windsurfing, water skiing, do-nutting, tennis, crazy golf, horse ridding, camel ridding, quad biking to name but a few. There is a well equipped gym, several beautiful swimming pools, including one of the largest in Egypt, hairdressers, fabulous spa. If something was not right in the room it was fixed almost immediately. As a single mum with a daughter I could not have felt more safe in the hotel. Can't wait to find an excuse to go back.
Stayed 7 nights in Feb 2018
Response from Hotel Management on 18 Feb 2018
Dear Ms. Caroline, We would like to express our sincerely gratitude for such a positive feedback. It was a great pleasure to welcome you and provide our hospitality with our utmost of care and attention. We are very grateful for your positive comments regarding the hotel facilities and service. Our hospitable team is looking forward to welcoming you back again in nearest future.

10/10 Excellent

Martin, Stowmarket, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel right on the beach
This was a couples holiday in November and was very good. Our first room was a bit noisy but having had a look round and chosen where we would prefer to be the manager Mr Hakkan Subramanian did everything possible to move us to a more suitable room and the second room we had was perfect. The food was good and the entertainment crew (especially Hero and Alex) were always a pleasure to be round. Overall a very good holiday in a lovely place. We certainly would be happy to visit again.
Stayed 9 nights in Nov 2017
Response from Web coordinator on 7 Dec 2017
Dear Martin, We would like to express our sincerely gratitude for such a positive feedback. It was a great pleasure to welcome you and provide our hospitality with our utmost of care and attention. We are very grateful for your positive comments regarding the hotel's facilities and the service. Our hospitable team is looking forward to welcoming you back again in nearest future.

10/10 Excellent

Tolba, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely resort
It was a very romantic and sentimental vacation in this nice cosy hotel. The yellow sand blends with the bluish sea which complemented our stay during the month of October with its warm weather. The hotel staff were very professional and welcoming with their smiling faces all the time. It was very pleasant experience during our stay.
Stayed 6 nights in Nov 2017
Response from Web coordinator on 27 Nov 2017
Dear Tolba, We are happy to hear that your first visit to Hurghada and the SENTIDO Palm Royale was successful and you kept only positive impressions. Thank you for your good comments about the beach and the hotel facilities. We are pleased to know that you really enjoyed your stay and hope to have opportunity to welcome you back again in our hospitable resort. With the best regards, Iryna Vakulska Web coordinator

10/10 Excellent

Paige-Stimson, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diving Holiday with this hotel as base camp
Lovely airy hotel, friendly helpful staff. Dive company ( http://www.diveintravelonline.com/centri-sub/soma-bay/divein-soma-bay?lang=en ) on jetty aside hotel, quick boat in/out each day. Days revolved around good breakfast, diving 9-3 then relax at pool or beach. Food good, both buffet and also specialised Greek, Asian, Lebanese and Italian restaurants on site. Visited at quiet time with few Russians so can't say how it would be if fully occupied.... Had only one issue with one over eager contract beach entertainment staff but raised with hotel and matter was rapidly resolved...so happy with the guest focus.
Response from Web coordinator on 20 May 2017
We are happy to hear that your first visit to Hurghada and the SENTIDO Palm Royale was successful and you kept only positive impressions. Thank you for your good comments about the food and the hotel facilities. We are pleased to know that you really enjoyed your stay and hope to have opportunity to welcome you back again in our hospitable resort. With best regards, Iryna Vakulska Web coordinator

10/10 Excellent

helen, bedford ,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel,wonderful staff
We chose the hotel based on its reviews and we weren't disappointed. The hotel is a credit to Sentido and its friendly,caring and thorough staff,from the room staff,beach towel man,restaurant waiters and managers,to the concierge,desk and front of house management team. The rooms are large and comfortable(they will even get you a softer mattress on request!). The food was good and varied choice. Everywhere was clean and appeared well cared for.

10/10 Excellent

Nadia, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy
We absolutely loved our stay at the Palm Royale. The beach is amazing. The staff are courteous and helpful. The food was great, although I'd recommend sticking with the open buffet restaurant rather than going with the a la carte restaurants. There is much less choice of food in the a la carte restaurants (we tried the Greek and Lebanese) and we felt the food itself was a bit average, as opposed to the buffet restaurant, where it was absolutely great. The facilities are all modern and very well kept. We went diving, wind surfing and parasailing with the local hotel centers and couldn't have been happier with the services we received. The only small complaint we had was that two mornings during our four night stay we woke up at around 6:30am to rather loud music from the pool area. On the 2nd morning this happened, it was soon turned significantly down.

6/10 Okay

Ammar yasser, Cairo

Liked: Cleanliness
Disliked: Room comfort
nice but isolated
The hotel is nice..but nothing around it..you are forced to eat only in its restaurants (which giving you only samples and leaves you even more hungry...also expensive) and everything you'll need if not provided by the hotel you'll have to drive at least 50 kilometers to find any shop. i asked for a smoking room and they said all the rooms are non smoking.. you can smoke in the balcony.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with its own beach.
Incredibly helpful and charming staff. Hotel immaculately clean. Facilities that we used were very good. The food was of a very good standard and the Asian restaurant is outstanding. We also enjoyed the Lebanese restaurant. The hotel was pretty empty, which added to us feeling very well looked after, but please don't look this hotel over. We had an extremely relaxed and enjoyable holiday and would go back again.

10/10 Excellent

Ferha , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable staff and stay!
If you want to be treated like a king/queen this is where it's at! Stayed for a week and will definitely be returning.

10/10 Excellent

PATRICK, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel, great food and service ! Top kite spot
top hotel,great food and service ! Top kite and windsurf spot ! i come back next year

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely holiday
lovely staff and clean hotel. staff professional and food at terrace breakfast room and al a carte restaurants. will go back again

6/10 Okay

Floki, London

Nice beach, hotel grounds and beach activities.
Hotel facilities are quite outdated and in a need of refreshment. Staff are welcominf and trying hard to make guests comfortable but lacking some basic skills of higher rate hotels.

10/10 Excellent

Hussein, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very courteous and professional staff.
I stayed there with a friend for a little under a week. We enjoyed ourselves tremendously. If I have to make one comment about a shortcoming, I would say the themed restaurants (Greek, Asian, Lebanese), were "OK". I expected a bit more of a culinary delight, but the ambience more than makes up for it. Overall: highly recommended, and a well-kept secret. H.

10/10 Excellent

Richard, Jacksonville, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best resort hotel I've stayed at in Egypt. This is largely because of, first, quality of staff and service, second, facilities, and third, excellence of restaurants. A real oasis in the desert!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a relaxed friendly feel.
The staff were extremely welcoming and helpful. Always smiling. Rooms were bright, clean and spacious. Everything about this hotel was great. Highly recommend it

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Fiona, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service, 4 star food.
This hotel is perfect for winter sun as only 5 hours away from the UK. The hotel is set in large grounds. It has 5 star service from the staff and this is what makes this hotel. The food is good but not 5 star. The hotel is a little dated but very clean and well maintained.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

hazel, Herefordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away hotel in the winter not far from home
Amazing OTT hotel surrounded by desert with 1 km of pristine sandy beach wonderfull healthy palm trees with masses of tropical plants and manicured lawns plus the benefit of freshwater pools and hotwater pool of grandiose dimensions. The stables house horses to ride, a rather elderly camel and one patient donkey. There are sunken tennis courts with flood lights and massage areas by the beach as ell as in the Beauty Parlour and another hairdresser/beauty parlour in a parade of shops close to an in-house phamarcy and clinc running 24/7. There are 5 restaurants offering a waiter service and buffet service with many different cuisines-asian greek moroccan italian egyptian with a central bar in the atrium where at night a painist amuses with a babygrand piano but for the young there are hourly activities on the beach and excursions in the Red Sea-snorkelling, glass bottomed boats fishing, quad bikes jeep rides into the desert,wind and kite surfing, dinghy and catamaran sailing, tai-chi, yoga and aquarobics, beachball and other entertainments with a small children's creche and play area and more plus snack bars nearer the beach. The staff are happy and very attentive with IT support a libraryamd more. Beware Egyptian taxes on alcohol especially wine..... Amazing place altogether.

10/10 Excellent

Andreia-Raluca

Liked: Staff & service, amenities, property conditions & facilities
Wir waren über den Silvester da. Das Hotel war sehr schön geschmückt. Das Personal war sehr freundlich und hilfsbereit. Das Essen war sehr lecker und für jedes Geschmack (vegan, vegetarisch, Fleisch, fisch). Ms.Sindy, die ich persönlich nicht kennengelernt habe, hat paar Tagen später, den Geburtstag meiner Tochter, besonders organisiert. Vielen Dank nochmal dafür! Wir waren sehr zufrieden und können das Hotel vom ganzen Herz weiter empfehlen.
Stayed 10 nights in Dec 2023

10/10 Excellent

Rafik

Travelled with family
Très bien .... mais
Je vais essayer d'être le plus utile possible, L'hôtel est très grand et super beau, vous aurez vraiment l'impression d'être dans un 4*+, l'équipe est super sympa et très serviable avec beaucoup d'attention. les détails ci dessous Buffet : Très bon et varié ! et mieux que les restaurants à la carte qui sont un peu une arnaque (réservation 24h à l'avance, la queue pour réserver dès 8h du matin, les meilleurs plats sont payants même en all inclusive !) chambre : grande est correcte, mais mérite un sérieux coup de jeune (mobilier un peu villetiot) Piscine : magnifiques ! mais avec le vent (constant) vous allez avoir froid dès que vous sortez de l'eau ! encore plus compliqué si vous avez des enfants en bas Age, vous serez très mal à l'aise (frigorifié) même si il fait 35 dehors. Plage : la plage est belle mais c'est pas de la folie, le sable est un peu rugueux (tout le temps calme malgré ce satané vent, grâce à la baie qui protège). Point négatif, les imbéciles qui mettent leurs serviettes sur les transats des 6h du matin !!!! et pas de place disponible après …. il y une partie réservée au adultes sans musique ... Enfants : très déçu, car sur les photos on peut voir des toboggans gonflables (dégonflés 1/2j à cause du vent encore !) et donc pas grand choses pour les enfants en journée à part le kids club mais bon ..... En soirée il y a un pestacle quotidien de 30 min à 21h(en russe et allemand....) très mal programmé du fait que le buffet ferme à 22h ! Merci à l'équipe !
Stayed 7 nights in Oct 2023

2/10 Terrible

Katharina Heim

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible old hotel with uneatable food
Stayed 5 nights in May 2023

10/10 Excellent

René

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Schön wars, gerne wieder.
Stayed 7 nights in Mar 2023

6/10 Okay

Elie Ange

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Le manque d’implication du personnel pour essayer de récupérer mes valises qui étaient à l’aéroport. La clientèle essentiellement allemande ou des pays de l’est avec fort peu de savoir vivre.
Stayed 4 nights in Mar 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flot hotel
Meget flot hotel. God service og maden er af god kvalitet. Ikke så mange gæster og f.eks. pool var under renovering. Men også lavsæsonen.
Stayed 7 nights in Feb 2023

10/10 Excellent

ANDREI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2021

4/10 Poor

Alina

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
My kids couldn't use the pools, the water was too cold. The inflatable pools.were only available for two days during our stay and water there was also super cold. The food is very basic, almost no fruits. Coffee is terrible, only instant coffee or american coffee at breakfast. Service is average, not very helpful and not that nice for a 5 star hotel with that price. I only liked the view and the beach. Though our family room was nice and spacious too.
Stayed 7 nights in Oct 2021