Title: Serenity Alma Heights Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serenity Alma Heights Stylish beach retreat with 3 outdoor pools ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/275f6185.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/336a526a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Games room](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/c895e69b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Games room](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/751aa51f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/67e78d9b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Serenity Alma Heights delivers a complete tropical getaway with its free breakfast buffet and exciting water park. Travelers appreciate the convenient poolside bar and comfortable sun loungers, while a complimentary shuttle whisks them to the nearby private beach. 9.0 Wonderful ## Popular amenities - - Bar - All-inclusive - Room service - Breakfast included - Parking included £110 includes taxes & fees 1 Nov - 2 Nov ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Garden View 8.8 Excellent 8 reviews ### Highlights Balcony or patio Air conditioning Free cots/infant beds LED TV Blackout curtains Separate bedroom Premium bedding Hairdryer - 377 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, Pool View ### Highlights Balcony or patio Air conditioning Free cots/infant beds LED TV Blackout curtains Separate bedroom Premium bedding Hairdryer - 376 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Family Room, Pool View (Interconnected) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/254764b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool View (Interconnected) 8.6 Excellent 4 reviews ### Highlights Balcony or patio Air conditioning Free cots/infant beds LED TV Separate bedroom Blackout curtains Premium bedding Hairdryer - 614 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 2 Single Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - Side Pool View ### Highlights Balcony or patio Air conditioning LED TV Blackout curtains Premium bedding Separate bedroom Hairdryer Private bathroom - Sleeps 3 - 1 Double Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Valentine's Special Offer ### Highlights Balcony or patio Air conditioning LED TV Blackout curtains Premium bedding Separate bedroom Hairdryer Private bathroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHurghada-Hotels-Serenity-Fun-City.h9636534.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHurghada-Hotels-Serenity-Fun-City.h9636534.Hotel-Information) ## About the area Located in Makadi Bay, Serenity Alma Heights is near a private beach. Tobia Arbaa Dive Site and Safaga Dock are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Old Town Sahl Hasheesh and Senzo Mall. Travelling with kids? Consider Big Dayz Water Sport Center and Makadi Water World. With scuba diving and snorkelling nearby, you'll find plenty of adventures in the water. [Visit our Makadi Bay travel guide](https://www.expedia.co.uk/Makadi-Bay.dx6051101) [View more Resorts in Makadi Bay](https://www.expedia.co.uk/Makadi-Bay-Hotel-Resorts.d6051101-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.97016%2C33.91273&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zzRZxMMVcvuNLW4rE9DV--hLScE=) 36 KM, Hurghada Safaga road, Makadi Bay ### What's nearby - Makadi Bay Beach - 4 min drive - 1.2 miles - Big Dayz Water Sport Center - 7 min drive - 4.0 miles - Makadi Water World - 9 min drive - 4.0 miles - Senzo Mall - 19 min drive - 16.4 miles - Desert Rose Aqua Park - 22 min drive - 17.3 miles ### Getting around - Hurghada (HRG-Hurghada Intl.) - 33 min drive ### Restaurants - ‪Al Nabila Restaurant - ‬5 min drive - ‪Restaurant at Jaz Makadi Oasis Resort - ‬15 min drive - ‪Le Rivage Beach Restaurant - ‬5 min drive - ‪Lobby Bar at Labranda Royal Makadi - ‬4 min drive - ‪Reception at Jaz Makadi Oasis Resort - ‬15 min drive ## About this property ### Serenity Alma Heights Luxury all-inclusive resort near Red Sea A free breakfast buffet, free water park access and a poolside bar are just a few of the amenities provided at Serenity Alma Heights. This resort is a great place to bask in the sun with a nearby private beach, sunloungers and a free beach shuttle. Treat yourself to a body scrub, a manicure/pedicure or a facial at Fayroz Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free WiFi in public areas is available to all guests, along with a terrace and a garden. You'll also enjoy the following perks during your stay: - 3 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas - Free self-parking - Limo/town car service, an outdoor tennis court and tour/ticket information - Beach umbrellas, coffee/tea in reception and a gift shop - Guest reviews speak highly of the helpful staff Room features All 515 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as safes and minibars. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - LED TVs with satellite channels - Balconies or patios, electric kettles and daily housekeeping ### All-inclusive details This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![BBQ/picnic Area](https://images.trvl-media.com/lodging/3000000/2940000/2933600/2933586/43a52ab5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prima Life Makadi Hotel - All inclusive Makadi Bay - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 826 reviews £107 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=2933586&PinnedHotelID=2933586&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/990000/980100/980095/0b9c870d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAZ Makadi Oasis Resort Makadi Bay - Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 145 reviews £166 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=980095&PinnedHotelID=980095&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun-loungers, beach towels, beach volleyball, beach bar](https://images.trvl-media.com/lodging/2000000/1410000/1400500/1400412/d10ddf48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAZ Makadi Saraya Resort Makadi Bay - Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 125 reviews £122 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1400412&PinnedHotelID=1400412&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/12000000/11130000/11120200/11120105/7141e4d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAZ Aquaviva Makadi Bay - Pool - All-inclusive - Spa - Kids pool 9.0 Wonderful 340 reviews £156 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=11120105&PinnedHotelID=11120105&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2760000/2759500/2759456/bf34602d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serenity Alpha Beach Makadi Bay - On private beach - Pool - All-inclusive - Spa 9.0 Wonderful 94 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=2759456&PinnedHotelID=2759456&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 9:00 AM to 5:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3170000/3164200/3164164/abc9a283.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SUNRISE Crystal Bay Resort - Grand Select Village Road - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 404 reviews £182 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=3164164&PinnedHotelID=3164164&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/110000000/109930000/109927900/109927836/f778633c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flow Spectrum Resort Sahl Hasheesh Sahl Hasheeh - Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 137 reviews £99 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=109927836&PinnedHotelID=109927836&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, sun-loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/6000000/5240000/5232900/5232863/164f74de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAZ Neo Saraya Palms Makadi Bay - Pool - Breakfast included - All-inclusive - Kids pool 9.0 Wonderful 95 reviews £172 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=5232863&PinnedHotelID=5232863&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 20 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3040000/3032500/3032478/e949d44c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAZ Aquamarine Village Road - On private beach - Pool - Breakfast included - All-inclusive 8.8 Excellent 662 reviews £158 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=3032478&PinnedHotelID=3032478&HadPinnedHotel=true®ionId=-1&adults=2) ![8 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/12000000/11580000/11577600/11577572/0087175f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stella Gardens Resort & Spa - Makadi Bay - All inclusive Makadi Bay - Pool - Breakfast included - All-inclusive - Spa 7.4 Good 60 reviews £110 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=11577572&PinnedHotelID=11577572&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free beach shuttle - Limo/town car service - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7 AM to 10 AM - 3 bars/lounges - 4 restaurants - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Al Dente - Andalucia - Food Court - Le Monde - Sayonara ### Things to do - 3 outdoor pools - Arcade/game room - Billiards/pool table - Children's pool - Free children's club - Free water park - Full-service spa - Health club - Outdoor tennis court - Sauna - TV in common areas - Waterslide ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Free children's club - Free water park access - Laundry facilities - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Conference centre (5,918 square foot of space) - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the bay - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 3 floors - Banquet hall - Built in 2012 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 12.0 per night. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 25 per vehicle (one-way) - Rollaway bed fee: USD 12.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April No pets and no service animals are allowed at this property ### Property is also known as Fun City Makadi Hotel Fun City Makadi Serenity Fun City Resort Makadi Bay Serenity Fun City Makadi Bay Serenity Fun City Serenity Fun City Hotel Makadi Bay Serenity Fun City Hotel Serenity Fun City All Inclusive All-inclusive property Serenity Fun City All Inclusive Makadi Bay Serenity Fun City All Inclusive All-inclusive property Serenity Fun City - All Inclusive Serenity Fun City - All Inclusive Makadi Bay Fun City Makadi Serenity Fun City Serenity Fun City Resort Serenity Fun City Inclusive ## Frequently asked questions ### Does Serenity Alma Heights have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### How much does it cost to stay at Serenity Alma Heights? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Serenity Alma Heights on 1 Nov 2025 start from £110.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hurghada-Hotels-Serenity-Fun-City.h9636534.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Serenity Alma Heights pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Serenity Alma Heights? > Self-parking is free at this property. ### What time is check-in at Serenity Alma Heights? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Serenity Alma Heights? > Checkout is at noon. ### Does Serenity Alma Heights provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies. ### Are there all-inclusive benefits at Serenity Alma Heights? > Yes, the property is all-inclusive. ### Where is Serenity Alma Heights located? > This family-friendly Makadi Bay resort is located near the bay, within 2 mi (3 km) of Red Sea and Makadi Bay Beach. Big Dayz Water Sport Center and Makadi Water World are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serenity Alma Heights Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Location ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 114 8 - Good 43 6 - Okay 11 4 - Poor 3 2 - Terrible 4 ### 10/10 Excellent #### Moustafa 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An interesting destination especially for kids with lots of activities to do (e.g. Aqua Parks, Amusement Parks, Wave Pool, Video Games, etc.) My only concern is that the amusement parks and video games are against extra charge. ##### Moustafa Stayed 3 nights in Aug 2025 ### 8/10 Good #### Sahar 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is good for families with kids. It’s got a water park and amusement park ( a small one ) rooms are clean and comfy. The buffet food was average and crowded it was hard to find a table . The hotel grounds is very nice I don’t recommend it for couples if you want quiet ##### Sahar Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ayana 21 Aug 2025 Liked: Amenities it was a little dirty ar times and there could jave neen more food a drink options. ##### Ayana Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### James 24 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good food, drinks and amenities. ##### James Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Bechoy 30 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Aqua park was spectacular!!! and the staff was great. ##### Bechoy Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Thomas 5 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would go there again. ##### Thomas Stayed 9 nights in Apr 2024 ### 10/10 Excellent #### Sue 2 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good ##### Sue Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Qiong 31 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good. Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/417B2C321C7EBFABD9E022080CC73F96F9D35C671730394110867.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/22FF4B384CD7F0F72E7E03C019A0EB1A2F1D12921730394110526.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69615751DA68E70FF5B8C8C983FFBB19D66F171C1730394109796.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Qiong Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Abdelrahman 28 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was a super pleasant experience with friendly staff especially Mahmoud Fawzy the receptionist, house keeping and the restaurant staff A strongly recommended venue for families ##### Abdelrahman Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Ahmed 24 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Amazing staff nice place ##### Ahmed Stayed 1 night in Apr 2023 ### 8/10 Good #### Mohamed 25 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place for kids Nice place for kids but the food quality was not very good overall it is a very good stay but not excellent ##### Mohamed Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Ahmed 8 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect Friendly staff comes on top Aqua park is fantastic and safe High quality and delicious buffets Only rooms are some how old furnished ##### Ahmed Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### SUAAD 5 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Every thing is wonderful the stuff friendly thanks for Mr Emad and Mr Mahmoud ##### SUAAD Stayed 3 nights in Jul 2023 ### 8/10 Good #### Mahmoud 31 Aug 2022 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities Aqua park, Food, staff were great .. the hotel was not luxurious as expected from 5 stars hotel and the room was poor. ##### Mahmoud Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### hayley anne 1 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really great hotel, always got beds, good good, only negative was the drinks. Warm beer and awful cocktails. I didn’t drink all week due to them being so bad. Staff lovely and attentive ##### hayley anne Stayed 6 nights in Jul 2024 ### 8/10 Good #### Verified traveller 25 Dec 2023 Liked: Cleanliness, staff & service, room comfort #### So much to do, great for a family week in the sun! Staff here are so friendly and helpful. The rooms are a little tired and basic but had everything we needed. The water slide park was fantastic and we used it everyday. The fun fair rides and arcade are also great, an extra cost but reasonable. There was a great variety of food in the various restaurants although the rules around the a la carte bookings were not clear with different people saying different things. The animation team and activities were great fun and provided variety for us all. Amazing being able to dive from the other hotel and see such great coral and fish. Weather was gorgeous, especially coming from winter in the UK! ##### Verified traveller Stayed 7 nights in Dec 2023 ### 2/10 Terrible #### boula 7 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Poor food quality, dirty swimming pool ##### boula Stayed 1 night in Jun 2023 ### 6/10 Okay #### Graciella 10 May 2023 Liked: Staff & service I like that the kids could swim and that this time their was some entertainment. What i didn't like breakfast is the same. Dinner is ok. I cameback after 6 weeks and almost all the staff was replaced. Its not all inc you need to pay for the children to play in the play hall and the amusement outside. And you will get harassed at the pool by buyers while you try to relax. ##### Graciella Stayed 6 nights in Apr 2023 ### 10/10 Excellent #### Abbygail 19 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me and my family absolutely loved our stay here. We had the most lovely welcome with drinks on arrival, we was able to get food and drinks upon on arrival whilst we were being checked in. Our bags were all brought to our rooms really promptly with care. The facilities are great, and all the pool areas and gardens were let clean and safe. We loved the aqua park, wave pool and crazy river they were great fun and the fair is a fantastic bonus. The food was amazing, we were a family of 11 taking up 5 rooms and everyone throughly enjoyed the food and drinks. The staff were absolutely fantastic and could not do enough for us. Dasha always checked in with us regularly assuring we was having the best holiday and offered great advice about the best services available around the hotel, she was really friendly and super helpful and we enjoyed seeing her around the hotel she is definitely a credit to serenity. The service is up there with the best I have received and I have been to a lot of hotels in Egypt. There are to many staff to name for their great service as every member of staff was brilliant and couldn’t do enough for us. Our room needed updating but it was kept spotless, the room was really spacious and the beds really comfortable and the bathroom was big with a lovely big shower cubical which is great when you have young children. We had fresh towels and toiletries daily and the cleaner even made a few towel displays for us. I would definitely recommend serenity fun city. ##### Abbygail Stayed 9 nights in Dec 2023 ### 10/10 Excellent #### Sama 29 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super hotel Veldig fi. Hotell med amnge aktiviteter. Barna elsket det. Gøy for barna avslappende for foreldre. ##### Sama Stayed 8 nights in Jun 2025 ### 8/10 Good #### Dan 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Dan Stayed 4 nights in May 2025 ### 10/10 Excellent #### raphael 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Super hôtel. Grande piscine de la place pour tout le monde pour les transats c’est très agréable. Coté mer c’est génial de manger avec la vue sur mer. La chambre était vieillotte mais propre dans l’ensemble. Le personnel très serviable et gentil. Le buffet était varié chaque jour mais le plus pour nous a été le barbecue à chaque repas. Poisson frais grillés viandes grillées. À 40 min du centre de hurghada ##### raphael Stayed 7 nights in May 2025 ### 10/10 Excellent #### yasemin 11 Jun 2025 ##### yasemin Stayed 3 nights in May 2025 ### 8/10 Good #### Nada Saleh 3 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Nada Saleh Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Siddharth 26 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, facilities for kids, good food, and very hospitable service. As other reviews suggest, the rooms were a bit dated but Aly at reception was very accommodating and offered us a good room with view, and late checkout. 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