Excellent staff and premisis
Soma bay is outstanding, easy access to Kite and wind surfing beaches along with snorkeling and diving spots nearby and the whole area is very family friendly. Kempinski is one of the best hotels with well maintained ground and facilities, excellent beach, superior view of the sea. booked a suite with club access (worth it) and had an excellent view of the beach and sea (check pic). Every single member of the staff was extremely friendly and they get out of their way to help you out without expecting anything back, kudos to the hotel management on the staff training. Thanks Soma Bay and thanks Kempinski, will be back!
Comment from Hotel Management
11-Oct-2017 by Lars, Hotel Management
Thank you for choosing our hotel for your recent holiday and for taking the time to share your impressions with us.
It is wonderful to see that you have had an excellent time while enjoying the various services and facilities of the hotel and Soma Bay as well.
We have gladly shared your motivating compliments with the entire team as they will no doubt be happy to hear that their efforts are so well appreciated.
Thank you also for your constructive feedback about the room cleanliness which is definitely not representative of the high standards we usually provide. We have shared your feedback with the responsible department heads to implement immediate measures of improvement and we apologize for any inconvenience caused.
We thank you once again for your words of praise and on behalf of the entire team, we are looking forward to welcoming you back again soon.