Search Apartments in Solihull

"Beautiful hotel . Madeleines bar and Issac’s were well managed with excellent customer service and food . The front desk experience was not what we expect from an hotel of this quality and the manager was not experienced in resolving issues. ( hence the lower ratings) Such a shame as the hotel is amazing. Rooms and building just stunning. "

"All was good but tv news very bad. BBC only no. Why no sky or GB news."

"Hotels nice, room was so nice and bed was very compfy but the lady who booked me in didnt know what she was doing, she asked me if i wanted a bath with shower or walk in shower, i asked for a walk in shower instead gave me the bath. The room she out us in was 358 far from the esclators next to a fire exit 2 long corridor where the light did not come on for a few seconds in the second corridor, so walking in the dark for a couple steps which is not great for ladies walking back on there own or if they have had a drink. For what i paid i didnt bother complain or ask to be moved as room itself is nice. "

"The bar and reception areas have been renovated and are nice, a call out to the helpful and friendly bar staff too. However, the room itself was not acceptable. Both towels and bed sheets had marks on them, as did the carpet. Got in the shower, empty shower gel container. Nowhere in the bathroom to put anything. Both the mugs and glasses were dirty and dusty. The fire alarm in our room activated whilst we were asleep and woke us up in the middle of the night (it wasn’t us! and there wasn’t a fire or emergency). Although there are still renovations taking place and we had to walk a near 360 to get to the room, the room itself should be cleaned properly at a minimum. The price was cheap through Expedia, but wouldn’t recommend a stay."

"Nice spacious room and a comfy bed and pillows. "

"Excellent one night stay. Lovely clean hotel and massive rooms!! Really nice and quiet. Nice breakfast, nothing to complain about. The leisure club is a little tired and doesn't match the rest of the hotel. The gym is good enough, but the machines are very old, and the pool/steam room area could definitely do with an uplift. I would 100% stay here again though!! Really enjoyed it. "

"Hotel a bit tired. But staff were excellent and the restaurant food remarkably good. "

"Quick easy check in. Friendly staff. Plenty of room in the car park when we arrived mid afternoon on a Saturday. Nice room. Quite small bathroom but adequate. Good location for resort world, NEC and train station. "

"The stay was very pleasant, however the breakfast arrangements need to be overhauled. The very personal ordering service is excellent, but the wait( in our case 38mins) for the hot food to arrived is unnecessary. Thankfully we were in no rush so the wait wasn’t too much of a problem. However, on previous occasions when on a business trip I’ve had to leave before the food arrived so I could attend a morning meeting on time. Please look at changing the breakfast arrangements as many of my colleagues refuse to stay at this hotel for this very reason. "