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"We were made very welcome on arrival and throughout by friendly helpful staff.Our room 60 with patio was lovely.so we sat in the sun overlooking gadrens listening to birds singing and a Squirrel on the lawn . The pool was just right for a lovely swim . The lounges restorant and general building and garden beautiful. Thankyou Flackley and staff for lovely stay."

"The hotel is comfortable , staff attentive and the room was spacious and quiet. I bought and paid in advance for a continental breakfast which I assumed would be a bit more than one bowl of oats, an orange juice and a coffee. Any refills were charged extra as were fruit, toast or croissants. It all seemed a bit mean and I don’t think anyone from ‘the continent ‘ would have recognised this as being ‘normal’."

"Great location and good quality hotel"

"Overall a good experience "

"Great breakfast and pool"

"Yes"

"Ideal location for travelling by rail and well maintained property."

"When we checked in the Climate Control was not working correctly and the staff moved us to a new room. The problem was that the room had no climate control either and it was absolutely freezing in the room. The hotel staff was nice and admitted they were having problems with climate control system and said it would be fixed on Monday which is was not. The grout around the tile in the bathroom was missing and the shower hose separated from the shower head. The hotel did repair the shower on the Monday, however, Monday, it happened again. The hotel was a nice property but just need a little extra TLC."

"Didn’t quite realise how ideally situated it is to the tunnel to France Staff very friendly and helpful, particularly with directions to the terminal We had a meal of an evening which was more than nice enough and breakfast as well, which is well presented and laid out fine selection plenty enough for the road"