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Reviews of Fletcher Hotel-Restaurant De Dikke Van Dale

4 out of 5
Fletcher Hotel-Restaurant De Dikke Van Dale
St Annastraat 46, Sluis

Reviews

7.2

Good

Rating 10 - Excellent. 53 out of 357 reviews" "
Rating 8 - Good. 157 out of 357 reviews" "
Rating 6 - Okay. 97 out of 357 reviews" "
Rating 4 - Poor. 39 out of 357 reviews" "
Rating 2 - Terrible. 11 out of 357 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Susan

Stayed 1 night in Sep 2023

8/10 Good

S

Liked: Cleanliness, staff & service
One night stay, good location
This was a one night stay as we were away for a weekend and thought the town of Sluis was worth a visit, managed to check in early, as it should have been 3pm, room was ok, although had to leave as many windows open as we could, aircon didnt seem to be working, breakfast although continental was more than we had expected, had a drink from the bar the 1st night, bar staff were friendly and service was swift, thank you guys.
Stayed 1 night in Jun 2023

6/10 Okay

Margreet

Liked: Cleanliness, property conditions & facilities
Parts of the building needed work. Paper coming off walls, carpet not put down properly. Floors not level. I liked the breakfast and especially the dining room. When I checked in I was told it was all paid up except for a tourist fee. I paid that then. On checkout the woman was very nervous and appeared incompetent. . . She said it had to pay again. I told her I would not pay for the same room twice. But I will pay if it turns out that I haven't. So please let me know.
Stayed 3 nights in Jun 2023

8/10 Good

Mark

Liked: Cleanliness
Stayed 1 night in Nov 2022

6/10 Okay

Hazel

Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice location to visit Sluis and Zeeland!
Very nice historical building. Hotel located in walking distance from city center. Huge free parking at disposal. It includes a restaurant, bar, fitness and a casino. Our room was comfortable with a good size, as well as a huge bathroom. What could be improved? Interior of hotel and the rooms would need a refreshement, carpets both in corridor and rooms, improve facilities (wash basin shelves + storage in bathroom), update tv channels, improve design of breakfast room which looks too oldfashioned, dark and a bit creepy.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Sep 2020

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019

6/10 Okay

Kevin R

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Conveniently located.
Conveniently located in a nice town, but the hotel is looking a little tired since our last visit. Reasonably-priced and a nice breakfast room.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Decrepit, badly in need of refurbishment. Advertisers luxury rooms but the rooms are in fact worn and dingy. Breakfast was reminiscing of a scholl b/fast with queues for coffe. Although breakfast finishes by 10.30 by 9.30 most of the option were no longer there. This is not good value for money!
Stayed 1 night in May 2019

8/10 Good

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
for this price i dont expect two small size beds ( like boarding school beds) pushed together to make one big bed.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Great location, okay hotel.
Great location, but hotel is a little outdated and could be better - no fridge or tea/coffee & kettle or air conditioning in the room. Big slow long queue for coffee in the breakfast room as one of the machines was out of order... But as I said the location was excellent and offered free parking. It was just a short walk into town where there were lots of restaurants, pretty streets, shops etc. We ate in the bistro in the evening and whilst the food was good, service was terribly slow and under staffed, even had to get our own drinks whilst out on the terrace
Stayed 1 night in Sep 2018

10/10 Excellent

David, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the main square in Sluis.
A really nice comfortable hotel to stay at. This is our third visit to this particular hotel. The staff are friendly, helpful and understand English which is great.
Stayed 6 nights in Jul 2018

10/10 Excellent

Phil , Leigh on Sea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Hotel
We had a great time, good location close to the Belgic border. Big Hotel, lots of space and lots of parking. Staff were great and helpful and overall delighted with the hotel.
Stayed 3 nights in Apr 2018

8/10 Good

Carol

Liked: Cleanliness, room comfort
Good overall
The hotel is well situated I bit dated but comfortable
Stayed 1 night in Dec 2017

8/10 Good

ABEL

Liked: Cleanliness, staff & service, room comfort
Decent stay, good price, excellent service!
So this hotel is super charming, when we arrived it was about 9pm and all the shops and food close in town out 7pm. The bar closed at 11pm downstairs but there is a seperate bar in casino not associated with the hotel that is open till 2pm. We checked and the keys to our doors weren't working, so everything we needed to leave or get back in the reception needed to let us in so that was the only downside.
Stayed 1 night in Jul 2017

6/10 Okay

JPM

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Dont use on hot days
Rooms were extremely hot. No airco or any cooling. In the first room the windows could not even be opened. So asked for another room. Second room the windows could open. But still extremely hot. Hardly slept at all.
Stayed 1 night in Jun 2017

8/10 Good

Sue, Northants

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very well situated.
We liked this hotel. Nice big room clean and comfortable. Well situated in Sluis. The only thing i would say is that it would be nice to have tea/coffee making facilities in the room. We would definately stay again.

10/10 Excellent

Dominique, Leuven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nights trip
3rd time we were here, location is perfect, breakfast is good, free parking, attention point: no airco and rather warm in the room

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Geoff, England

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place - could do better
Reception not manned on our arrival - receptionist found and booked us in - gave us vague directions to the room involving a lift - not specified which one as there were two..carrying a lot of luggage and trying to find our room while meeting others in the same position not the best start - only one room key for two people so couldn't leave phones etc on charge when leaving the room as the card needed to be in the slot before the electrics turned on - remedied with an additional card but why did I have to ask? Room lighting all low energy and efficiency - dark until they all warmed up enough. Bar closed before advertised time so had to go back into the town. Room clean and well appointed - but no double beds? Breakfast service good although get down early would be my advise. Wouldn't go back there as felt we were not valued as customers..

10/10 Excellent

Bernard, Stockport England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is perfect location for a stay in Sluis. The hotel is just 2 minutes walk from the centre with ample on site parking. The bathroom was huge, the room was small with the bed set in an alcove making getting out of bed very difficult, an older infirm person would really struggle. The television is only a small screen wall mounted at about 7 feet from the floor, you have a sore neck if you watch for long. Breakfast was adequate set in a beautiful room.

10/10 Excellent

Steve, Folkestone Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fletcher Hotel-Restaurant De Dikke Van Dale
Fletcher Hotel, we had a lovely stay and the staff were very helpful and frendly. We had a lovely room at the front of the hotel. We went to the bar in the evenings which was lovely, however on our last evening we went to it, and waited for 15 mins for someone to serve us but no one came and served us, so we went out for a drink. Apart from that our stay was great and would go there again. Breakfast was wonderful with a wide selection of breads, cheese, hams etc and even a cooked breakfast which I had, all very nice.

8/10 Good

nottootouristy, UK

Liked: Cleanliness, property conditions & facilities, room comfort
great location
Good hotel, great breakfast, clean room, great location

10/10 Excellent

john, Filey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gets a 10 from len
What can one say fantastic all round especially the room and the friendly staff plus the excellent food

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fantastic hotel, great rooms, good breakfast. Would happily stay again.

8/10 Good

alxoren

Liked: Cleanliness, staff & service
Out of city estate
Only if you have a car . a great escape, 15 min from Brugge. Free parking, some county sightseeing and tranquility .

10/10 Excellent

Ruth and Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our European tour.
From our arrival [early to book in] to our departure all was so good. Sluis[hope that is correct spelling] is a really great place to spend a few days being lazy. The hotel food was 10 out of 10.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel Dikke Van Dale -a good choice and good price
We stayed for one night only for the room and the breakfast, so we were not concerned that the casino was closed. The hotel is well positioned a short walk from the centre of Sluis. The reception staff were friendly and efficient. Considering the very moderate price that we paid for a Sunday night stay in mid December, the room was large and comfortable. The breakfast buffet was excellent.

8/10 Good

Maren

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nichts besonderes, für eine Nacht vollkommen ok. Frühstück war gut.
Stayed 1 night in Feb 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Aardig hotel met goede kamers en bedden maar wel met wat achterstallig onderhoud. Bij onze kamer was er een diepe kuil in de vloer bijvoorbeeld en daar deze net naast het bed zat moest je oppassen er in het donker niet over te struikelen. De badkamer was goed en netjes maar een goed werkende douchewand bij het bad ontbrak waardoor bij het douchen veel water op de vloer terecht kwam. Ook waren er bij bad en wastafel heel onlogisch werkende kranen gemonteerd. Het duurde best even voor je de werking begreep. Over het ontbijt kan ik zeggen dat dit prima was. Het bestond uit een groot buffet met veel keuze mogelijkheden en voor ieder wel wat.
Stayed 1 night in Dec 2023

10/10 Excellent

Romain

Stayed 2 nights in Dec 2023

6/10 Okay

Gerda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Joey

Stayed 2 nights in Nov 2023

8/10 Good

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Weer genoten👍
Stayed 2 nights in Oct 2023

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

CARINE

Travelled with group
Liked: Cleanliness, staff & service, amenities
Zijn tevreden, het ontbijt was echt top
Stayed 1 night in Oct 2023

4/10 Poor

Stéphane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très décevant, vieillot, triste, sale. Petit déjeuner très médiocre aussi !
Stayed 2 nights in Oct 2023

6/10 Okay

annette

Beetje vergane glorie.
Stayed 3 nights in Oct 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
na de zoveelste overnachting nog steeds tevreden, dus voor herhaling vatbaar. doe zo verder.
Stayed 1 night in Sep 2023

8/10 Good

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keurig netjes, om een keertje weer te doen.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jean Jacques

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Léger problème d'insonorisation au niveau des chambres...
Stayed 1 night in Aug 2023

8/10 Good

Gea

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

wil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles prima in orde, echter alleen op de begane grond air conditioning en in de kamer niet, het was meer dan 30 gr. en bleef snachts hangen, niet echt goed geslapen beide plaknachten Een reden voor ons om niet terug te keren voordat er er conditioning in de kamers is
Stayed 2 nights in Jul 2023

10/10 Excellent

Olaf

Stayed 1 night in Jul 2023