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"The concept and design of the boat were great. However the elevator service was highly problematic. During our 3 night stay one of the two elevators was out of order the entire time. On one day, for several hours, the other elevator was out of order. During that several hour period guests had to walk up or down 3 or 4 flights of stairs. Surprisingly at reception, as people were checking out with suitcases, no offer was made to carry down luggage for guests. The food at breakfast was not warm enough. The lids to pots were heavy and there was no place to rest the lids while scooping out food. Food quality was fair."

"The breakfast was good and rooms were clean."

"Very nice breakfast set up. Stayed 4 nights and everyday was splendid and new . Very helpful staff and modern gym facilities"

"Receptionist Patel went out of his way to help when my phone stopped charging."

"Clean room, helpful staff, easy check-in"

"Just what we needed! Helpful and friendly staff."

"Room was good. Had a view of the Thames. Staff overall were very helpful. Position a bit out of Central London but good bus services to London Bridge and Victoria Station. Also free ferry over Thames to Canary Wharf. Breakfast was disappointing. A lot of choices either not working or not being replenished depending on who was on. Was an upgraded hostel but overall we were satisfied for the price."

"Very thin walls meant that you could hear the neighbors talking and unfortunately enjoying themselves too much in the morning."