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"A lovely place in the misty forest of the Andes. The facilities are greatly revamped since my last visit. It is a world class resort with a great price. "

"La amabilidad de la gente es única.. la comida es excelente y el lugar está muy bien ubicado cerca del aeropuerto muchas gracias por sus atenciones con nosotras, les agradecemos mucho "

"Clean room, friendly staff, and the restaurant service was fast. "

"Staff were accommodating and helpful, Games room for the kids included ping pong and PlayStation. We had the pool all to ourselves in the evening. Breakfast buffet is one of the best in the city. Rooms came with magazine and were clean. Minutes walk to Quicentro and La Carolina park. Highly recommended!"

"Nice staff"

"La habitación estaba excelente, el personal a la altura, en font desk todo muy bien, pero quien se ganó el premio fue Carilona, muy buen servicio. "

"Very friendly and welcoming. The stuff are doing everything to confort you. A true service you can expect from a Hotel. The price was significantly lower than other hotels at the same level. I believe it was because of the ongoing construction but we didn't see or hear anything construction related. "

"Room was excellent! It was clean and it had everything one could need. Most importantly, the people at reception made the difference. Maria Teresa Yela, provided me with a superb attention. Made me feel like a king. Thank you all!!"

"Camila, the young lady at the front desk in the lobby, is absolutely amazing and truly outstanding. From the moment I arrived, she demonstrated exceptional customer service, professionalism, and a warm, welcoming attitude. She handled everything with confidence and genuine care, making my experience at the hotel even better. She has incredible potential and clearly goes above and beyond in her role. I strongly believe she should be considered for a higher position. Team members like Camila are a true asset to your hotel."