Title: Mansión Alcázar Boutique Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mansión Alcázar Boutique Hotel Historic hotel with full-service spa and free breakfast ![Courtyard](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/00f29146.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exclusive Suite, Multiple Beds, Kitchen, Executive Level | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/6d2928c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/3a4feaed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/b788cf37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exclusive Suite, Multiple Beds, Kitchen, Executive Level | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/4e5d4308.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mansión Alcázar Boutique Hotel in Downtown Cuenca offers an upscale retreat with thoughtful amenities. Enjoy a cooked-to-order breakfast, explore the garden, or indulge in spa treatments like aromatherapy and Swedish massages. Free WiFi keeps you connected. VIP Access 9.6 Exceptional ## Popular amenities - - Bar - Spa - Room service - Housekeeping - 24/7 front desk £120 31 Oct - 1 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1522196&PinnedHotelID=1522196&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1522196&PinnedHotelID=1522196&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1522196&PinnedHotelID=1522196&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1522196&PinnedHotelID=1522196&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1522196&PinnedHotelID=1522196&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1522196&PinnedHotelID=1522196&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1522196&PinnedHotelID=1522196&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1522196&PinnedHotelID=1522196&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Standard Double Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/b3842c96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Queen Bed 8.8 Excellent 3 reviews ### Highlights Individually decorated Heating Full-sized fridge/freezer LED TV Premium bedding Separate bedroom Private bathroom Bathrobes - 258 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Double Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/8720eb83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 9.6 Exceptional 9 reviews ### Highlights Individually decorated Heating Full-sized fridge/freezer LED TV Premium bedding Separate bedroom Private bathroom Bathrobes - 172 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/7bda7bd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed with Sofa bed 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Individually decorated Heating Full-sized fridge/freezer LED TV Separate bedroom Premium bedding Private bathroom - 409 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![Standard Twin Room | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/e53c4a18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 9.0 Wonderful 2 reviews ### Highlights Individually decorated Heating Full-sized fridge/freezer LED TV Premium bedding Separate bedroom Private bathroom Bathrobes - 258 sq ft - Sleeps 2 - 2 Single Beds ![Superior Double Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/4e9e10fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed ### Highlights Individually decorated Heating Full-sized fridge/freezer LED TV Premium bedding Separate bedroom Private bathroom Bathrobes - 301 sq ft - Sleeps 2 - 1 King Bed ![Superior Twin Room, 2 Single Beds | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/f3029df4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Single Beds ### Highlights Individually decorated Heating Full-sized fridge/freezer LED TV Premium bedding Separate bedroom Private bathroom Bathrobes - 258 sq ft - Sleeps 2 - 2 Single Beds ![Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/235ffbce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level ### Highlights Separate dining area Separate sitting area Individually decorated Heating Kitchen Full-sized fridge/freezer LED TV Separate bedroom - 688 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![Traditional Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/01d73053.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Suite, 1 King Bed 9.4 Exceptional 6 reviews ### Highlights Separate sitting area Individually decorated Heating Free cots/infant beds Full-sized fridge/freezer LED TV Separate bedroom Premium bedding - 427 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Exclusive Suite, Multiple Beds, Kitchen, Executive Level | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/59627dc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Suite, Multiple Beds, Kitchen, Executive Level ### Highlights Separate dining area Separate sitting area Individually decorated Heating Kitchen Full-sized fridge/freezer LED TV Separate bedroom - 689 sq ft - 1 bedroom - City view - Sleeps 2 - 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Mansion-Alcazar-Boutique-Hotel.h1522196.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Mansion-Alcazar-Boutique-Hotel.h1522196.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-2.89596%2C-79.00806&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3Q2i5auFqFjP4khOByxyZFNaKic=) Calle Bolivar 12-55 Y Tarqui, Cuenca, Azuay, 010104 #### What's nearby - New Cathedral of Cuenca - 3 min walk - 0.2 miles - Calderon Park - 3 min walk - 0.2 miles - Río Tomebamba & Calle Larga - 12 min walk - 0.7 miles - Alejandro Serrano Aguilar Stadium - 17 min walk - 0.9 miles - Mall del Rio - 4 min drive - 1.7 miles #### Getting around - 14n - Antonio Borrero Station - 9 min walk - Gaspar Sangurima Tram Station - 14 min walk - Cuenca (CUE-Mariscal Lamar) - 7 min drive #### Restaurants - ‪Jodoco Belgian Brew - ‬4 min walk - ‪Chocolateria Dos Chorreras - ‬3 min walk - ‪Mangiare Bene - ‬3 min walk - ‪Yaw - ‬5 min walk - ‪Café Del Zaguán - ‬1 min walk ## About this property ### Mansión Alcázar Boutique Hotel Upscale historic hotel located in Downtown Cuenca Free cooked-to-order breakfast, a coffee shop/cafe and a garden are just a few of the amenities provided at Mansión Alcázar Boutique Hotel. Treat yourself to a body treatment, a massage or a manicure/pedicure at the on-site spa. The on-site local and international cuisine restaurant, CASA ALONSO, offers breakfast, lunch, dinner, light fare and garden views. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additional perks include: - A round-trip airport shuttle (surcharge), express check-out and express check-in - Babysitting (surcharge), a banquet hall and smoke-free property - Multilingual staff, a 24-hour front desk and a lift - Guest reviews speak highly of the helpful staff, first-rate property condition and location Room features All rooms are individually decorated, and offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 46-inch LED TVs with satellite channels - Wardrobes/cupboards, full-sized fridge/freezers and heating ## Similar properties ![2 restaurants, breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777653/5b020ada.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Santa Lucia Downtown Cuenca - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 362 reviews £95 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1777653&PinnedHotelID=1777653&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/96000000/95990000/95984900/95984880/59f56fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vaway Hotel Downtown Cuenca - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 91 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=95984880&PinnedHotelID=95984880&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/10000000/9460000/9459100/9459054/6c05f962.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santa Lucia House - 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10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=19692983&PinnedHotelID=19692983&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/76000000/75040000/75030400/75030342/724a5c19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ITZA Hotel Boutique Internacional Downtown Cuenca - Breakfast included - Free WiFi - Restaurant - Laundry 9.6 Exceptional 50 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=75030342&PinnedHotelID=75030342&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9850000/9845400/9845323/w3837h2574x3y0-1e49478a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRYP by Wyndham Cuenca Zahir Downtown Cuenca - Breakfast included - Free airport shuttle - Parking included - Free WiFi 8.6 Excellent 445 reviews £62 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=9845323&PinnedHotelID=9845323&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/35000000/34140000/34132900/34132873/02693b3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cruz del Vado by Art Hotels Ecuador Cuenca - Breakfast included - Free WiFi - Restaurant - Bar 9.4 Exceptional 39 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=34132873&PinnedHotelID=34132873&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/30000/20200/20146/48148472.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Dorado Hotel Downtown Cuenca - Breakfast included - Spa - Parking included - Free WiFi 9.0 Wonderful 207 reviews £72 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=20146&PinnedHotelID=20146&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9460000/9450100/9450054/d8c15536.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parc Royale Suites Hotel Downtown Cuenca - Breakfast included - Parking included - Free WiFi - Laundry 9.8 Exceptional 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=9450054&PinnedHotelID=9450054&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Wheelchair-accessible parking available - Onsite parking options include a garage ### Food and drink - Free cooked-to-order breakfast available daily 7 AM to 10 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - CASA ALONSO ### Things to do - Full-service spa - Library - Sauna - Steam room - TV in common areas ### Family friendly - Babysitting (surcharge) - In-room full-sized refrigerator/freezer - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 12 meeting rooms - 24-hour business centre - 452 square feet of conference space - Computer station ### Outdoors - Garden ### Full-service spa - Aromatherapy - Body scrubs - Facials - Hot stone massages - Manicures/pedicures - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Handrails in stairways - Lever door handles - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 2 floors - Banquet hall - Built in 2001 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 46-inch LED TV with satellite channels ### Food and drink - Free bottled water - Full-sized refrigerator/freezer - Limited room service ### More - Desk - Heating - Individual decor - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 40.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 13 per person (one-way) - Rollaway bed fee: USD 40.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Mansión Alcázar Boutique Hotel Cuenca Mansión Alcázar Boutique Hotel Mansión Alcázar Boutique Cuenca Mansión Alcázar Boutique Mansion Alcazar Cuenca Mansion Alcazar Hotel Cuenca Mansión Alcázar Boutique Hotel Hotel Mansión Alcázar Boutique Hotel Cuenca Mansión Alcázar Boutique Hotel Hotel Cuenca ## Frequently asked questions ### Is Mansión Alcázar Boutique Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Mansión Alcázar Boutique Hotel? > As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Mansión Alcázar Boutique Hotel on 31 Oct 2025 start from £119.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cuenca-Hotels-Mansion-Alcazar-Boutique-Hotel.h1522196.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Mansión Alcázar Boutique Hotel? > Check-in start time: 2:00 PM; check-in end time: midnight. ### What time is check-out at Mansión Alcázar Boutique Hotel? > Checkout is at noon. ### Does Mansión Alcázar Boutique Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 13 per person applies. ### Where is Mansión Alcázar Boutique Hotel located? > Located in Downtown Cuenca, this spa hotel is within a 5-minute walk of San Cenaculo Church, Church of Santo Domingo and Iglesia San Sebastián. San Sebastian Plaza and Calderon Park are also within 5 minutes. Gaspar Sangurima Tram Station is 14 minutes by foot and Unidad Nacional Tram Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mansión Alcázar Boutique Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.8 Location ### 9.8 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 264 8 - Good 29 6 - Okay 8 4 - Poor 5 2 - Terrible 8 ### 10/10 Excellent #### Alvaro 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and staff ##### Alvaro Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Stephanie 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had an amazing stay. This hotel is gorgeous ##### Stephanie Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Lisa 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a beautiful hotel showing the culture and history yet upgrades for comfort. The lobby is amazing with a fountain and plenty of couches and chairs to rest and enjoy the peace. The numerous antiques took us back in time to the craftmanship of an earlier time. The garden was also beautiful with places to sit and enjoy. ![](https://a.travel-assets.com/ugc/hotel-reviews/be16471d-3f76-481a-aca7-298f638765ca-1760549642925.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d9a90a9d-a2ea-47ef-9a7a-faef598f7a8c-1760549639007.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/100bef87-7cc1-4308-945e-919ae5bc90d0-1760549640163.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d2342810-7d58-463e-ba95-1ddd47169912-1760549641304.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Rod 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautifully restored building with a lovely garden, immaculate rooms, and in a convenient location. ##### Rod Stayed 1 night in Aug 2025 ### 8/10 Good #### Sarah 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities NA ##### Sarah Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Christine Louise 19 Sept 2025 Liked: Cleanliness, amenities Lovely Gardens. Avoid the downstairs King room next to the spa-mold in the bathroom. The breakfast is lackluster but the upstairs apt is gorgeous! ##### Christine Louise Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alex 7 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was awesome ##### Alex Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### TIMOTHY 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The best part of my stay eas the staff - they were incrredibly helpful. ##### TIMOTHY Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Christian 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff members were always at your service. Very detailed oriented management. Quite frankly this property left me speechless, wasn’t expecting such attentiveness, organization and professionalism. Definitely would recommend this property and will come back whenever in Cuenca. ##### Christian Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Zimanta Layla 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful! ##### Zimanta Layla Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Marie Cathy 9 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff went above and beyond to make our stay more than perfect! The hotel and property is so pretty and well kept! Nina, the general manager and her staff took care of every little details to make our weekend gateway a dream! I will come back to Cuenca just to stay here again. Thank you again for everything! ##### Marie Cathy Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Riki 24 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay. Great location and beautiful hotel. ##### Riki Stayed 5 nights in Jan 2025 ### 8/10 Good #### Ronald 12 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location. Staff was very accommodating. Upgraded to modern wing which was a huge upgrade. Breakfast was ok at best. Overall, very satisfied. I would return. ##### Ronald Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Rajesh 5 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great property to stay at Cuenca. Veronica, Nina and all serving staff were just exemplary ##### Rajesh Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Rosa Maria 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect place to spend a few days in Cuenca. ##### Rosa Maria Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### James 30 Jul 2025 Liked: Cleanliness, amenities Hotel confused me for my sister who had a separate reservation. Even though I have platinum status she received the upgraded room. We had identified this at the time of checkin. Service by hotel staff was way beyond expectations. We had two non hotel issues and hotel staff went out of their way to resolve. Can’t say enough about the staff. Breakfast items were limited in types but items all were high quality so it balances out. ##### James Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jesus 15 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### Jesus Stayed 1 night in Jan 2025 ### 10/10 Excellent #### DIDIER 8 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was amazing, all of them very attentive, the hotel looked very clean, vintage and comfortable. ##### DIDIER Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### yuri 3 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is so pretty and clean, the staff is very friendly and the location is perfect ##### yuri Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Christian 11 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful customer service, magic place. Immaculate garden and very classy restaurant. ##### Christian Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### JAIME 1 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities Very impressed by this beautiful hotel and its services. Every little detail was takenint9 account. ##### JAIME Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Kelly 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El Centro Historic Hotel Just a one night stay to do some holiday shopping. ##### Kelly Stayed 1 night in Dec 2024 ### 10/10 Excellent #### JOSE JOAQUÍN 29 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Hotel ##### JOSE JOAQUÍN Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Verified traveller 13 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good place to stay ##### Verified traveller Stayed 1 night in Feb 2023 ### 8/10 Good #### Juan 20 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice colonial building ##### Juan Stayed 3 nights in Nov 2024