Title: Hotel Boutique Los Balcones Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Boutique Los Balcones Family-friendly hotel with free breakfast and rooftop terrace ![Lunch, dinner served; Latin American cuisine, al fresco dining ](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/d6def74a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/5dcdfd7e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Queen Bed, Kitchen | Private kitchen | Fridge, dishwasher, cookware/dishes/utensils](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/4745095d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/70c68242.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/63fce640.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Boutique Los Balcones, near Calderon Park, offers a complimentary full breakfast. Enjoy two hot springs, a rooftop terrace, and fine dining at SOLE MIO restaurant. Massage and manicure/pedicure services enhance the experience, consistently praised by guests. VIP Access 9.2 Wonderful ## Popular amenities - - Bar - Parking available - Room service - 24/7 front desk - Laundry VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4799199&PinnedHotelID=4799199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4799199&PinnedHotelID=4799199&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4799199&PinnedHotelID=4799199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4799199&PinnedHotelID=4799199&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4799199&PinnedHotelID=4799199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4799199&PinnedHotelID=4799199&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4799199&PinnedHotelID=4799199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4799199&PinnedHotelID=4799199&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Single Room, Patio | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/90637960.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Patio ### Highlights Balcony or patio Garden Soundproofed Individually furnished Individually decorated Heating Fridge Dishwasher - 161 sq ft - Sleeps 1 - 1 Double Bed ![Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/cb441fb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony ### Highlights Garden Balcony or patio Soundproofed Individually furnished Individually decorated Heating Free cots/infant beds Fridge - 215 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Triple Room, Balcony | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/a014d640.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Balcony ### Highlights Balcony Garden Soundproofed Individually furnished Individually decorated Heating Free cots/infant beds Fridge - 269 sq ft - City view - Sleeps 3 - 1 Double Bed and 2 Single Beds ![Twin Room, Balcony | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/e3701bdc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Balcony 9.6 Exceptional 4 reviews ### Highlights Garden Balcony or patio Soundproofed Individually furnished Individually decorated Heating Free cots/infant beds Fridge - 215 sq ft - City view - Sleeps 3 - 2 Double Beds ![Apartment, 1 Queen Bed, Kitchen | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/ec7e49cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Queen Bed, Kitchen 10.0 Exceptional 1 review ### Highlights Garden Soundproofed Individually furnished Individually decorated Heating Free cots/infant beds Kitchen Fridge - 322 sq ft - Sleeps 2 - 1 Queen Bed ![Double or Twin Room, Accessible, Annex Building | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/516f0b7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, Accessible, Annex Building ### Highlights Patio Garden Soundproofed Individually furnished Individually decorated Heating Fridge Dishwasher - 322 sq ft - Sleeps 3 - 1 Double Bed and 2 Single Beds ![Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/4f829ab1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Balcony ### Highlights Balcony Garden Soundproofed Individually furnished Individually decorated Heating Fridge Dishwasher - 269 sq ft - City view - Sleeps 1 - 1 Queen Bed ![Double Room, Patio | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/9267b375.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Patio 8.8 Excellent 3 reviews ### Highlights Garden Balcony or patio Soundproofed Individually furnished Individually decorated Heating Free cots/infant beds Fridge - 322 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Hotel-Boutique-Los-Balcones.h4799199.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Hotel-Boutique-Los-Balcones.h4799199.Hotel-Information) ## About the area Located in Downtown Cuenca, a neighbourhood in Cuenca, Hotel Boutique Los Balcones is near the airport and near a metro station. San Sebastian Plaza and Mirador de Turi are notable landmarks, and the area's natural beauty can be seen at Calderon Park and Amaru Zoo. Plaza Rotary Market and New Cathedral of Cuenca are two other places to visit that come recommended. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with ecotours and hiking/biking trails. [Visit our Cuenca travel guide](https://www.expedia.co.uk/Cuenca.dx932) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-2.89418%2C-79.00234&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EW_QDqyKFp0Q1-Bt3EFDWD82FM0=) President Borrero 12-08, and Gaspar Sangurima, Cuenca, Azuay, 10150 ### What's nearby - Plaza Rotary Market - 3 min walk - 0.2 miles - New Cathedral of Cuenca - 7 min walk - 0.4 miles - Calderon Park - 7 min walk - 0.4 miles - Río Tomebamba & Calle Larga - 14 min walk - 0.8 miles - Alejandro Serrano Aguilar Stadium - 3 min drive - 1.0 mile ### Getting around - 14n - Antonio Borrero Station - 3 min walk - Gaspar Sangurima Tram Station - 3 min walk - Cuenca (CUE-Mariscal Lamar) - 4 min drive ### Restaurants - ‪Latitud Cero Taproom - ‬6 min walk - ‪Negroni - ‬7 min walk - ‪Raymipampa - ‬7 min walk - ‪Angelus by Tutto Freddo - ‬7 min walk - ‪Hotel Santa Lucia - ‬5 min walk ## About this property ### Hotel Boutique Los Balcones Family-friendly hotel near Calderon Park Located close to Plaza Rotary Market and New Cathedral of Cuenca, Hotel Boutique Los Balcones provides free full breakfast, a free daily manager's reception and a rooftop terrace. Adventurous travellers may like the cycling at this hotel. For some rest and relaxation, visit the 2 hot springs, and indulge in a massage or a manicure/pedicure. The on-site Latin American cuisine fine-dining restaurant, SOLE MIO, offers lunch, dinner, light fare and al fresco dining. In-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden. You'll also enjoy the following perks during your stay: - Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Express check-out, express check-in and babysitting (surcharge) - Wedding services, a gift shop and tour/ticket information Room features All rooms are individually furnished, and feature comforts such as free international calls and premium bedding, as well as thoughtful touches such as pillow menus and late-night room service. Extra conveniences in all rooms include: - Hypo-allergenic bedding, memory foam beds and down duvets - Bathrooms with hydromassage showers and designer toiletries - 32-inch HDTVs with premium channels - Private gardens, wardrobes/cupboards and fridges ## Similar properties ![Reception](https://images.trvl-media.com/lodging/10000000/9460000/9459100/9459054/6c05f962.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santa Lucia House - Forum Downtown Cuenca - Breakfast included - Parking included - Free WiFi - Business services 9.2 Wonderful 442 reviews £58 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=9459054&PinnedHotelID=9459054&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/96000000/95990000/95984900/95984880/59f56fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vaway Hotel Downtown Cuenca - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 91 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=95984880&PinnedHotelID=95984880&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777653/5b020ada.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Santa Lucia Downtown Cuenca - 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Breakfast included - Free WiFi - Business services - Laundry 9.8 Exceptional 56 reviews £46 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=17318290&PinnedHotelID=17318290&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) ### Parking and transport - Height restrictions apply for on-site parking - Return airport shuttle (surcharge) from 6:30 AM to 9 PM - Area shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Parking on site (USD 12.50 per day) ### Food and drink - Free full breakfast available daily 7:00 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - SOLE MIO ### Things to do - 2 hot springs - Bicycle rentals - Library - TV in common areas ### Family friendly - In-room babysitting - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - Computer station - Meeting rooms ### Outdoors - Garden - Rooftop terrace ### Spa - 2 hot springs - Hot springs open from 6:00 AM - 9:00 PM - Hot springs water temperature - 40 ºC - In-room massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - No lift - Raised toilet seat ### More - 1 building - 3 floors - Built in 1860 - Colonial architecture - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Memory foam mattress - Pillow menu - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels - IPod dock - Pay films ### Food and drink - Cookware, dishware, and utensils - Dishwasher - Late-night room service - Minibar - Refrigerator ### More - Access via exterior corridors - Desk - Free international calls - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 5.0 per stay. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 10 per room (return) - Self-parking fee: USD 12.50 per day - Rollaway bed fee: USD 5.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Hot springs access available from 6:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Parking height restrictions apply ### Property is also known as Boutique Los Balcones Boutique Los Balcones Cuenca Hotel Boutique Los Balcones Hotel Boutique Los Balcones Cuenca Boutique Los Balcones Cuenca Hotel Boutique Los Balcones Hotel Hotel Boutique Los Balcones Cuenca Hotel Boutique Los Balcones Hotel Cuenca ## Frequently asked questions ### Is Hotel Boutique Los Balcones pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Boutique Los Balcones? > Self-parking is available for USD 12.50 per day. ### What time is check-in at Hotel Boutique Los Balcones? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Hotel Boutique Los Balcones? > Checkout is at noon. ### Does Hotel Boutique Los Balcones provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 10 per room applies. ### Where is Hotel Boutique Los Balcones located? > This family-friendly Cuenca hotel is located near the airport, within a 10-minute walk of Plaza Rotary Market, Calderon Park and New Cathedral of Cuenca. Sombrero Museum and San Sebastian Plaza are also within 1 mi (2 km). Gaspar Sangurima Tram Station and 14n - Antonio Borrero Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Boutique Los Balcones Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 228 8 - Good 81 6 - Okay 11 4 - Poor 2 2 - Terrible 6 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 8.8/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### David 20 Jul 2025 Liked: Cleanliness Nice place ![](https://a.travel-assets.com/ugc/hotel-reviews/bf303f16-873f-4c00-b1b8-1ee6fa6b8776-1753046690648.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### Maria 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, rustic hotel that is conveniently located from Parque Calderon (5 min walk). Staff was very professional and helpful. Breakfast included fresh fruit, daily made fruit juice. ##### Maria Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jorn 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities It was the perfect hotel for us, and staff were flexible and super helpful as we navigated Ecuador and Cuenca. ##### Jorn Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Craig K 7 Feb 2025 Liked: Cleanliness, amenities Clean, great breakfast, awesome people! ##### Craig K Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Vicente 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Attention to detail and overall experience surpassed our expectations ##### Vicente Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jose 3 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice old house renovated. ##### Jose Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Eliana 19 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great hotel and excellent location. ##### Eliana ### 10/10 Excellent #### Frederick 22 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities close to El Centro, great old school facility that has become my families go to hotel for stays in Cuenca. ##### Frederick Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Gene 11 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel ##### Gene Stayed 5 nights in Nov 2022 ### 10/10 Excellent #### Frederick 26 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great el centro hotel will stay again ##### Frederick Stayed 1 night in Apr 2024 ### 10/10 Excellent #### john 29 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly manager and staff. ##### john Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Elissa 3 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Loved everything about this place. ##### Elissa Stayed 1 night in May 2023 ### 10/10 Excellent #### carla 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean ##### carla Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Lynn 11 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Hotel and Staff Fantastic hotel! Service and location are excellent! We had a room with a balcony with a distance view of the cathedral! Cuenca is a magical place and the hotel made it even better! ![](https://a.travel-assets.com/ugc/hotel-reviews/4697F19ABF17DDF1B2A470BF61157DBFF68C6CF21681263786488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B0ECC8760A7EA3B643C6B69DD68EF85B314FB8E11681263794695.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CB7F8246470E006A87FB47B3F5EE6352CB16E4431681263782253.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lynn Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Jose 16 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The jacuzzi was the best part! ##### Jose Stayed 1 night in Sep 2022 ### 8/10 Good #### Luis 18 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Keep up the good work! ##### Luis Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Elliott 8 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Couldn’t ask for better Outstanding, attractive property. Competent attentive and welcoming staff. Great breakfasts. In center of historic district. If you don’t want a cookie cutter experience, you couldn’t ask for better. ##### Elliott Stayed 6 nights in Nov 2022 ### 10/10 Excellent #### Rebecca 7 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ##### Rebecca Stayed 1 night in Feb 2023 ### 10/10 Excellent #### winston 4 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is in the historic center of the city which reminded us of a medieval European city, complete with cobblestone streets. Shopping and dining is all around and the area is walkable even at night. Taxis are readily available. The hotel is a historic building with character it's wood finishes are very well maintained. We had a relaxing stay and will stay here when next in Cuenca. ##### winston Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Hiram 24 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff and thehy attention for me. ##### Hiram ### 8/10 Good #### Wei 10 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It is clean, spacious with friendly staff, close to downtown. The parking fee is $10 a day which is very high In Ecuador. The kitchen doesn’t not provide dishes etc, not the best hotel but ok. ##### Wei Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Lisa 18 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a wonder old colonial building with quirky charm. Our little balcony overlooked the beautifully lit church domes at night. Great location for walking all around old town. Transport easy to get if needed. Staff was incredibly welcoming, helpful & so friendly. Felt so comfortable staying here during our visit to Cuenca! Comfortable bed, well appointed bathroom & plenty of space to unpack your bags. Thumbs up!! ##### Lisa Stayed 5 nights in Mar 2023 ### 10/10 Excellent #### Joseph 23 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel! Of a three week trip to Ecuador, this was my favorite hotel! This hotel was great! The manager, Henry, spoke English well and was very attentive to our needs for our 4 day stay. The breakfast was excellent each morning. One evening we ate at the on site restaurant and ouor food and service was again great! I loved the unique old building. there are lots of exquisite touches. I also loved the decorating. Our room was hand painted with floral designs on the walls. The only downside was that on Friday and Saturday nights there was a loud band playing somewhere up the street. They played until about 2 am. Even with the windows closed we could hear them. ##### Joseph Stayed 4 nights in Aug 2022 ### 6/10 Okay #### Ilya, Shady Side 4 Mar 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities This hotel is located in the heart of historic Cuenca. It is inside a renovated old mansion and very pleasing inside. I had a small apartment on the second floor with lots of space. The staff is very friendly, and will help you with information and any taxi requests. Unfortunately, there were hot water issues. The system was simply unable to keep up a constant supply of water at a reasonable temperature while taking a shower. Water would come out cold, then turn scalding hot for a few minutes, which would prompt one to open up the cold water faucet. After this every single time the hot water would disappear..no amount of fiddling with the system by the staff would fix it. Not being able to take a proper shower on vacation is very disappointing. In spite of the great location I honestly cannot recommend this property unless you enjoy ice cold showers. I suspect that this issue may be present in other hotels in the area located inside historic buildings. Sometimes one regrets the desire to stay somewhere authentic and away from soulless Hampton Inns. ##### Ilya ### 10/10 Excellent #### Michael 9 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Michael Stayed 7 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Arisaig](https://www.expedia.co.uk/Arisaig-Hotels.d182735.Travel-Guide-Hotels) > > [Bahia Principe Grand La Romana - All Inclusive](https://www.expedia.co.uk/Punta-Cana-Hotels-Bahia-Principe-Grand-La-Romana-All-Inclusive.h1887859.Hotel-Information) > > [Beach Resorts & Hotels in Malaysia](https://www.expedia.co.uk/Destinations-In-Malaysia-Beach-Hotels.0-0-d108-tBeachHotels.Hotel-Filter-Destinations) > > [Motel One Manchester St. Peter's Square](https://www.expedia.co.uk/Manchester-Hotels-Motel-One-Manchester-St-Peters-Square.h70755755.Hotel-Information) > > [FourSeasons Hotels in Mykonos](https://www.expedia.co.uk/Mykonos-Hotels-Four-Seasons.0-0-d1707--bFourSeasons.Travel-Guide-Filter-Hotels) > > [Hotels in Barcelona](https://www.expedia.co.uk/Barcelona-Hotels.d179992.Travel-Guide-Hotels) > > [Eurostars Thalia](https://www.expedia.co.uk/Prague-Hotels-Eurostars-Thalia.h1550508.Hotel-Information) > > [KAKTUS Hotel Volga](https://www.expedia.co.uk/Calella-Hotels-Volga-Hotel.h1238731.Hotel-Information) > > [Mere Court Hotel](https://www.expedia.co.uk/Knutsford-Hotels-Mere-Court-Hotel.h1066582.Hotel-Information) > > [Hotel Indigo Leeds by IHG](https://www.expedia.co.uk/Leeds-Hotels-Hotel-Indigo-Leeds.h527560.Hotel-Information) > > [Millennium Al Rawdah Hotel](https://www.expedia.co.uk/Abu-Dhabi-Hotels-Millennium-Al-Rawdah-Hotel.h6538480.Hotel-Information) > > [Hotels with Pool in Inverness](https://www.expedia.co.uk/Inverness-Hotels-Hotels-With-Pool.0-0-d1607-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [Spa Hotels in Richmond](https://www.expedia.co.uk/Richmond-Hotels-Spa-Hotels.0-0-d5666-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels with Pool in Jersey](https://www.expedia.co.uk/Destinations-In-Jersey-Hotels-With-Pool.0-0-d55539-tHotelswithPool.Hotel-Filter-Destinations) > > [Catalonia Sabadell](https://www.expedia.co.uk/Barcelona-Hotels-Catalonia-Sabadell.h1133410.Hotel-Information) > > [Grand Park Royal Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Park-Royal-Cancun-All-Inclusive.h19878.Hotel-Information) > > [Hilton Garden Inn Monterey](https://www.expedia.co.uk/Monterey-Hotels-Hilton-Garden-Inn-Monterey.h19892.Hotel-Information) > > [Outsite Porto Mouco](https://www.expedia.co.uk/Porto-Hotels-Hotel-Mouco.h65705276.Hotel-Information) > > [Anner Hotel](https://www.expedia.co.uk/Thurles-Hotels-Anner-Hotel.h4530940.Hotel-Information) ### Flights > [Flights from Bristol (BRS) to Bangkok (BKK)](https://www.expedia.co.uk/lp/flights/brs/bkk/bristol-to-bangkok) > > [Flights from Liverpool (LPL) to Antalya (AYT)](https://www.expedia.co.uk/lp/flights/lpl/ayt/liverpool-to-antalya) > > [Air Albania](https://www.expedia.co.uk/Air-Albania-Flights.cZB.Travel-Guide-Airlines) ### Cars > [Car hire in Barrow-in-Furness](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Barrow-In-Furness.d6451.Car-Hire-Guide) ### Activities > [Things to do in Pretoria](https://www.expedia.co.uk/Things-To-Do-In-Pretoria.d2876.Travel-Guide-Activities) ### Packages > [Inverness Castle](https://www.expedia.co.uk/Inverness-Castle-Inverness-City-Centre.d6088751.Attraction) > > [Bruges Holidays](https://www.expedia.co.uk/Bruges.d6155224.Holidays-City-Breaks) > > [Blue Grotto](https://www.expedia.co.uk/Blue-Grotto-Anacapri.d6157883.Attraction) > > [Colosseum](https://www.expedia.co.uk/Colosseum-Rome-City-Centre.d6046257.Attraction) ### General > [Visit St. Lucia](https://www.expedia.co.uk/St-Lucia.dx168)