Title: Hotel Spa Mansion Santa Isabella Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Spa Mansion Santa Isabella A peaceful retreat with garden surroundings and spa treatments near Riobamba Cathedral, offering the perfect place to recharge between explorations ## Photo gallery for Hotel Spa Mansion Santa Isabella ![Indoor spa tub - Hotel Spa Mansion Santa Isabella (Riobamba)](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707370/ae2eb475.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room, body treatments - Hotel Spa Mansion Santa Isabella (Riobamba)](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707370/5578cb19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - Hotel Spa Mansion Santa Isabella (Riobamba)](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707370/fcf1c515.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Single Room | In-room safe, individually decorated, individually furnished - Hotel Spa Mansion Santa Isabella (Riobamba)](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707370/61e57694.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Spa Mansion Santa Isabella (Riobamba)](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707370/0d52a923.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Spa Mansion Santa Isabella sits just steps from Maldonado Park and Riobamba Cathedral. Travelers start their day with a breakfast buffet, relax on the terrace with scenic views, or book rejuvenating body treatments at this historic property. ## Reviews 8.6 Excellent ## Popular amenities - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=5707370&PinnedHotelID=5707370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=5707370&PinnedHotelID=5707370&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=5707370&PinnedHotelID=5707370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=5707370&PinnedHotelID=5707370&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=5707370&PinnedHotelID=5707370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=5707370&PinnedHotelID=5707370&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=5707370&PinnedHotelID=5707370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=5707370&PinnedHotelID=5707370&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Triple Room ![Superior Triple Room | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707370/ec020ce3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room ### Highlights Furnished balcony or patio Individually furnished Individually decorated Heating LED TV Hairdryer Bidet Private bathroom - 290 sq ft - Sleeps 3 - 1 Queen Bed and 2 Large Single Beds ### View all photos for Deluxe Room, 1 Bedroom, Garden View ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707370/e7c2e36a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom, Garden View 9.4 Exceptional 3 reviews ### Highlights Balcony Individually furnished Individually decorated Heating LED TV Deep-soaking bath Private bathroom Bathrobes - 230 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Luxury Suite, 1 King Bed ![Luxury Suite, 1 King Bed | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707370/4af72fa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 King Bed ### Highlights Individually furnished Individually decorated Heating LED TV Separate bedroom Deep-soaking bath Private bathroom Bathrobes - 438 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Suite ![Family Suite | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707370/c7115f60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Balcony or patio Separate dining area Individually furnished Individually decorated Heating LED TV Hypo-allergenic bedding 2 bedrooms - 377 sq ft - 2 bedrooms - Sleeps 4 - 2 Queen Beds ### View all photos for Classic Twin Room ![Classic Twin Room | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707370/88512123.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room ### Highlights Individually furnished Individually decorated Heating LED TV Bathrobes Bidet Hairdryer Free bottled water - City view - Sleeps 2 - 2 Double Beds ### View all photos for Traditional Double Room ![Traditional Double Room | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707370/70f9badc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Double Room ### Highlights Balcony or patio Individually furnished Individually decorated Heating LED TV Hairdryer Bidet Private bathroom - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Single Room ![Classic Single Room | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707370/5b0fc2a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room ### Highlights Balcony Individually furnished Individually decorated Heating LED TV Bathrobes Bidet Hairdryer - 240 sq ft - City view - Sleeps 1 - 1 Double Bed ### View all photos for Deluxe Room ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707370/c6e08f48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Individually furnished Individually decorated Heating LED TV Bathrobes Bidet Hairdryer Free bottled water - 323 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRiobamba-Hotels-Mansion-Santa-Isabella.h5707370.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRiobamba-Hotels-Mansion-Santa-Isabella.h5707370.Hotel-Information) ## About the area Located in Riobamba, Hotel Spa Mansion Santa Isabella is in the city centre and near a boardwalk. Basilica of the Sacred Heart of Jesus and Volcano Watching are notable landmarks, and the area's natural beauty can be seen at Maldonado Park and Laguna de Colta. Riobamba Cathedral and Iglesia de Balbanera are two other places to visit that come recommended. Make sure you don't miss outdoor adventures like mountain climbing and hiking/biking trails, or hop on a moped for hire nearby and take a self-guided tour around Riobamba. [Visit our Riobamba travel guide](https://www.expedia.co.uk/Riobamba.dx6141316) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.67097%2C-78.64603&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KjUE5nwvbRsLVT6J8lUAIxJrbaE=) Jose Veloz 2848, between, Carabobo Magdalena Davalos, Riobamba, Chimborazo ### What's nearby - Maldonado Park \- 3 min walk \- 0.2 miles - Riobamba Cathedral \- 3 min walk \- 0.2 miles - Sucre Park \- 5 min walk \- 0.3 miles - Basilica of the Sacred Heart of Jesus \- 5 min walk \- 0.3 miles - Olympic Stadium \- 2 min drive \- 1.0 mile ### Getting around - Riobamba Train Station - 14 min walk ### Restaurants - ‪Casa Rubio Cayfruts - ‬5 min walk - ‪El Delirio Restaurant - ‬11 min walk - ‪El Chacarero - ‬6 min walk - ‪Pollos Gus - ‬8 min walk - ‪Tortillas En Piedra - ‬15 min walk ## About this property ### Hotel Spa Mansion Santa Isabella Historic hotel near Maldonado Park Located close to Riobamba Cathedral and Basilica of the Sacred Heart of Jesus, Hotel Spa Mansion Santa Isabella provides a free breakfast buffet, a terrace and a coffee shop/cafe. Adventurous travellers may like the ecotours, hiking/biking trails and horse riding at this hotel. Indulge in hydrotherapy, aromatherapy and reflexology at the on-site spa. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services. Additional perks include: - Free self-parking - Bike hire, a round-trip airport shuttle (surcharge) and access to a nearby indoor pool - Express check-out, smoke-free property and concierge services Room features All rooms are individually furnished, and feature comforts such as laptop-friendly workspaces and bathrobes, in addition to thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Bidets, hairdryers and shampoo - LED TVs with satellite channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Interior](https://images.trvl-media.com/lodging/92000000/91120000/91118000/91117992/54afa2ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanderlot- Hotel Plaza Central Riobamba - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 23 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=91117992&PinnedHotelID=91117992&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/20000000/19180000/19176600/19176575/63de5814.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quindeloma Art Hotel And Gallery Riobamba - Spa - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 64 reviews £80 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=19176575&PinnedHotelID=19176575&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/119000000/118310000/118307600/118307593/a1541251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Cisne Internacional Riobamba - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 11 reviews £32 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=118307593&PinnedHotelID=118307593&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/47000000/46400000/46396700/46396666/579f8a9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Montecarlo Riobamba Riobamba - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 32 reviews £38 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=46396666&PinnedHotelID=46396666&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4730000/4724200/4724173/8a9e9c15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Abraspungo Riobamba - Breakfast included - Spa - Pet-friendly - Parking included 9.2 Wonderful 85 reviews £89 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4724173&PinnedHotelID=4724173&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room | Down duvets, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/119000000/118310000/118308200/118308114/2c5f14fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EL TROJE EXPERIENCE HOTEL San Luis - Pool - Breakfast included - Pet-friendly - Parking included 10 Exceptional 2 reviews £35 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=118308114&PinnedHotelID=118308114&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/19000000/18340000/18334900/18334871/f91c25de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Altar Riobamba - Breakfast included - Spa - Pet-friendly - Parking included 8.4 Very good 64 reviews £42 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=18334871&PinnedHotelID=18334871&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Double Room, 1 Double Bed, Mobility Accessible, Garden View | Premium bedding, down duvets, memory-foam beds, desk](https://images.trvl-media.com/lodging/64000000/63880000/63870300/63870286/8367ab5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asher Hospedaje y Turismo Riobamba - Parking included - Free Wi-Fi - Restaurant - Breakfast available 9.2 Wonderful 9 reviews £28 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=63870286&PinnedHotelID=63870286&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/95000000/95000000/94996800/94996746/8b6ec839.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Santa Ana Lodging Guamote - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 23 reviews £67 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=94996746&PinnedHotelID=94996746&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/61000000/60190000/60187200/60187197/67954b1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ubicated at the midtown Museus, churchs, Parks, and handicrafts sales places. Riobamba - Pool - Hot tub - Breakfast included - Pet-friendly 8.0 Very good 1 review £70 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=60187197&PinnedHotelID=60187197&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining - Snack bar/deli ### Things to do - Bicycle rentals - Billiards/pool table - Ecotours - Full-service spa - Hiking/biking trails - Horseback riding/rentals - Indoor pool (guest access) - Sauna - Steam room ### Family friendly - Access to nearby indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - In-room massages - Prenatal massages - Reflexology - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Braille/raised signage - Doorbell and phone notification - Hardwood flooring in room - Lever door handles - Upper floors accessible by stairs only - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 2 buildings - 2 floors - Banquet hall - Colonial architecture - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Dressing gowns - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - Free bottled water - Limited room service ### More - Electrical adapters - Heating - Individual decor - Individual furnishings - Laptop workspace - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: noon; check-in end time: anytime Early check-in subject to availability Contactless check-in and check-out are available Minimum check-in age - 15 ### Check-out Check-out before 11:30 AM Contactless check-out Late check-out subject to availability Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, key retrieval ### Pets Pets are allowed for an extra charge of USD 15 per accommodation (varies based on length of stay), plus a one-off cleaning fee of USD 25 Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 3) - Pet fee: USD 15 per accommodation (varies based on length of stay) plus a one-off USD25 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### Property is also known as Mansion Santa Isabella Mansion Santa Isabella Hotel Mansion Santa Isabella Hotel Riobamba Mansion Santa Isabella Riobamba Mansion Santa Isabella Spa Mansion Santa Isabella Hotel Spa Mansion Santa Isabella Hotel Hotel Spa Mansion Santa Isabella Riobamba Hotel Spa Mansion Santa Isabella Hotel Riobamba ## Frequently asked questions ### Is Hotel Spa Mansion Santa Isabella pet-friendly? ### How much is parking at Hotel Spa Mansion Santa Isabella? ### What time is check-in at Hotel Spa Mansion Santa Isabella? ### What time is check-out at Hotel Spa Mansion Santa Isabella? ### Does Hotel Spa Mansion Santa Isabella provide a shuttle to the airport? ### Where is Hotel Spa Mansion Santa Isabella located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Spa Mansion Santa Isabella Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 54 8 - Good 25 6 - Okay 7 4 - Poor 5 2 - Terrible 3 ## Reviews ### 6/10 Okay #### Elena 2 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities The gardens were amazing. The staff was very nice ##### Elena ### 10/10 Excellent #### carlos 17 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5 stars Top notch staff & service. Clean rooms, big beds, wifi, we did laundry, we did couples massages, free breakfast in the restaurant attached to it. Safe neighborhood, close to shopping and transportation. Rodrigo did an amazing job. Transport to Quito airport provided. ##### carlos Stayed 4 nights in Dec 2023 ### 6/10 Okay #### Catherine 27 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities Overall beautiful property in Riobamba. My husband & I were originally placed in a much smaller room than what we had booked. A bit of an inconvenience, but staff corrected situation once I informed them. Loved the suite (once we were moved to the correct room) & would highly recommend!! We were not given any information about breakfast, spa, etc. when we checked in so that would be my suggestion for an area to improve on ##### Catherine Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Nicole 4 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place and excellent food. ##### Nicole Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### James 14 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place! We have stayed at this hotel for several trips now and it is consistently awesome. ##### James Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Raul 20 Jan 2023 Liked: Staff & service, amenities, property conditions & facilities Nice place ##### Raul Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Ivan 29 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. Unfortunately the spa area was unavailable ##### Ivan Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Jennifer 26 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very helpful and friendly. ##### Jennifer Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Richard 8 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was exceptional and Angel was extremely helpful. ##### Richard Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Rebecca 23 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent! Staff were extremely helpful and kind! ##### Rebecca Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Maxim 14 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and calm rooms. ##### Maxim Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Matt 21 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice stay in this beautiful classic building. We had a king suite which came with double sink, shower and a soaking bathtub in the suite. Nice big comfortable king bed. The staff were always very friendly. Food at the restaurant was very nice. The hotel is right in the center of riobamba, 10 minute stroll to the main strip of restaurants and bars/clubs. 2 minutes from the central park and the train station. Very safe town, had a great time. Would definitely stay here again. ##### Matt Stayed 3 nights in Oct 2022 ### 6/10 Okay #### Verified traveller 14 Jul 2022 Disliked: Property conditions & facilities Looks like a beautiful historic property however the family suites are worn. Carpet is stained and needs replacing. Things like taps and faucets are barely attached. Rough shape. ##### Verified traveller Stayed 1 night in Jul 2022 ### 8/10 Good #### Celia Roxane 12 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed here because it was recommended in the 2022 Lonely Planet. The property was beautiful, the room was cramped as the Loenly Planet mentioned. Everything was clean and staff were very attentive. We visited the spa twice, which is only open by appointment right now. I thought it was overpriced, but it was very pretty and clean. It was $44 for use of the jacussi for 2 hours and $55 for jacuzzi with the two saunas. We also did a couple massage which was $80 total. That was already, I wouldn't do it again. The parking was a little inconvenient but it was still nice to have safe parking. There is a gate in the back of the property that they have to open for you to put the car into. The free breakfast is great. Overall I would recommend this place. ##### Celia Roxane ### 4/10 Poor #### Arianna 8 Nov 2025 Liked: Cleanliness, property conditions & facilities Nos dieron un cuarto que no era el que reservamos porque sobre vendieron el hotel. Nos dieron spa de regalo por el mal rato y no servia nada de las instalaciones: ni el hidrocarburos ni los saunas calentaban. Hicieron un concierto en el lobby del hotel y no se podía descansar por la bulla. El desayuno elemental (tuvimos que ir a desayunar a otro lugar). Y el recepcionista renegó unas cuantas veces de problemas internos al frente mio… muy poco profesional todo. El hotel es bonito pero me lleve una mala experiencia con la atención y encima no responden. ##### Arianna Stayed 2 nights in Nov 2025 ### 4/10 Poor #### Alejandro 9 May 2024 Disliked: Staff & service, amenities, property conditions & facilities Propiedad antigua y descuidada, el desayuno bastante básico ##### Alejandro Stayed 1 night in May 2024 ### 8/10 Good #### Michael 27 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities …. ##### Michael Stayed 1 night in Dec 2023 ### 10/10 Excellent #### carlos 7 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonitas las instalaciones ##### carlos Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Diego 29 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bello hotel volvería a hospedarme El hotel es de los mejores que hay en Riobamba, su antigüedad y cómo está armonizado es hermoso! Nos hospedamos en la parte nueva y el dormitorio excelente tal cual las fotos y cómo lo esperábamos! La única recomendación es que no pongan desayuno buffet si no existe! Nos esperábamos esa modalidad al desayuno y no fue así! ##### Diego Stayed 1 night in Aug 2022 ### 10/10 Excellent #### gabriela 24 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort gracias ##### gabriela Stayed 1 night in Aug 2022 ### 10/10 Excellent #### gabriela 24 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort gracias ##### gabriela Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Jose 19 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is great, and the breakfast is really good. ##### Jose Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Cristina 30 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful architecture and decor. Quiet room, excellent breakfast. Best dinner in Riobamba. Staff is super helpful. Just one little problem: it was unusually cold, a space heater would have been great, but would stay there again. ##### Cristina Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### CAROLINA 19 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incrível. Muitíssimo bem localizado. Staff extremamente atencioso, serviço impecável. Quarto silencioso, muito bem mobiliado, limpíssimo, aconchegante. Não tenho dúvidas que ficaria hospedada milhões de vezes ##### CAROLINA Stayed 2 nights in Apr 2022 ### 4/10 Poor #### Eric 19 Apr 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities The building is really nice with nice older style rooms. The staff is not very professional. Woke us up to move cars in order to get more cars in a special parking lot behind the hotel. Was really no restaurant so the team improvised but would have been better just not open the restaurant. The hotel is in the middle of town which is really nice as you can walk to most of the interesting places. ##### Eric Stayed 3 nights in Apr 2022 ## Expedia's Latest Trends ### Hotels > [B&B Orpington](https://www.expedia.co.uk/Orpington-Bed-And-Breakfasts.d6140839-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [The Reykjavik EDITION](https://www.expedia.co.uk/Reykjavik-Hotels-The-Reykjavik-EDITION.h71618236.Hotel-Information) > > [Hotels near Ealing Broadway Shopping Center](https://www.expedia.co.uk/Ealing-Broadway-Shopping-Center-Hotels.0-l6238224-0.Travel-Guide-Filter-Hotels) > > [Hotel Ninfa](https://www.expedia.co.uk/Puerto-Ayora-Hotels-Hotel-Ninfa.h10087137.Hotel-Information) > > [Cheap Hotels in Putney](https://www.expedia.co.uk/Putney-London-Hotels-Budget-Hotels.0-n3000662757-0-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Villas Nice](https://www.expedia.co.uk/Nice-Villas.d180102-aaVillas.Travel-Guide-Accommodation) > > [ibis London Greenwich](https://www.expedia.co.uk/London-Hotels-Ibis-London-Greenwich.h15896.Hotel-Information) > > [Travelodge London Greenwich High Road](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Greenwich-High-Road.h73374270.Hotel-Information) > > [Scourie Hotel](https://www.expedia.co.uk/Lairg-Hotels-Scourie-Hotel.h35209264.Hotel-Information) > > [Hotels near Polesden Lacey](https://www.expedia.co.uk/Polesden-Lacey-Hotels.0-l6175430-0.Travel-Guide-Filter-Hotels) > > [Ibis Styles St. Paul's Bay Malta](https://www.expedia.co.uk/St-Pauls-Bay-Hotels-Ibis-Styles-St-Pauls-Bay-Malta.h75853311.Hotel-Information) > > [Hotels with Pool in Khao San](https://www.expedia.co.uk/Khao-San-Bangkok-Hotels-Hotels-With-Pool.0-n6049550-0-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [Hotels in Lucan](https://www.expedia.co.uk/Lucan-Hotels.d10386.Travel-Guide-Hotels) > > [Hotels in Earl's Court](https://www.expedia.co.uk/Earls-Court-London-Hotels.0-n553248626912740751-0.Travel-Guide-Filter-Hotels) > > [The Lemon Tree - Hotel](https://www.expedia.co.uk/Wrexham-Hotels-The-Lemon-Tree-Hotel.h1223186.Hotel-Information) > > [Villas Nidri](https://www.expedia.co.uk/Nidri-Villas.d6143054-aaVillas.Travel-Guide-Accommodation) > > [Campanile Venice Mestre](https://www.expedia.co.uk/Venice-Hotels-7-Days-Premium-Hotel-Venice-Mestre.h38263903.Hotel-Information) > > [Sea World Boutique Hotel](https://www.expedia.co.uk/Mirissa-Hotels-Sea-World-Boutique-Hotel.h14737453.Hotel-Information) ### Flights > [Flights from Crumlin (BFS) to Elche (ALC)](https://www.expedia.co.uk/lp/flights/bfs/alc/belfast-to-alicante) > > [Flights from Hounslow (LHR) to Pucisca (BWK)](https://www.expedia.co.uk/lp/flights/lhr/bwk/london-to-brac-island) ### Cars > [Enterprise Car Rentals In Okehampton](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Okehampton.d182597-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Glastonbury](https://www.expedia.co.uk/Things-To-Do-In-Glastonbury.d182525.Travel-Guide-Activities) ### Packages ### Holiday Rentals ---