Title: Smiling Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Smiling Hotel Family-friendly hotel connected to the convention centre in Siem Reap with 2 restaurants ![2 outdoor pools, open 10:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2610000/2610000/2609979/3ed0fd04.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Asian cuisine ](https://images.trvl-media.com/lodging/3000000/2610000/2610000/2609979/8e126485.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/3000000/2610000/2610000/2609979/9a3d0cd8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/3000000/2610000/2610000/2609979/2eccaf61.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/3000000/2610000/2610000/2609979/9c40464e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Smiling Hotel stands as a tropical sanctuary in central Siem Reap, offering sophisticated comfort. Guests can sip drinks at the poolside bar, sample Asian specialties at either of the two restaurants, or treat themselves to aromatherapy sessions and manicures at the spa. 8.0 Very good ## Popular amenities - Bar - Pool - Spa - Gym - Room service - Parking included £40 includes taxes & fees 6 Nov - 7 Nov ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2609979&PinnedHotelID=2609979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2609979&PinnedHotelID=2609979&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2609979&PinnedHotelID=2609979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2609979&PinnedHotelID=2609979&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2609979&PinnedHotelID=2609979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2609979&PinnedHotelID=2609979&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2609979&PinnedHotelID=2609979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2609979&PinnedHotelID=2609979&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ![32-inch LCD TV with satellite channels, TV, fireplace](https://images.trvl-media.com/lodging/3000000/2610000/2610000/2609979/6dd2e7a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Connecting rooms available Fridge - 689 sq ft - City view - Sleeps 2 - 1 King Bed OR 1 Large Single Bed ![1 bedroom, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/3000000/2610000/2610000/2609979/w5991h4004x5y0-117ef2a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Connecting rooms available Fridge - 344 sq ft - City view - Sleeps 2 - 1 Large Single Bed ![1 bedroom, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/3000000/2610000/2610000/2609979/9a3d0cd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Connecting rooms available Fridge - 420 sq ft - City view - Sleeps 2 - 1 Double Bed ![Double or Twin Room | 1 bedroom, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/3000000/2610000/2610000/2609979/05fca9da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Connecting rooms available Fridge - Sleeps 2 - 1 King Bed ## You may also like Ad ![2 bars/lounges, poolside bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/450000/447800/447794/2138808d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Raffles Grand Hotel d'Angkor Siem Reap - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 302 reviews £349 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Siem-Reap-Hotels-Raffles-Grand-Hotel-DAngkor.h447794.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=2975&destination=Siem Reap&destType=MARKET&latLong=13.355808,103.853875&searchId=b6b15a47-16dc-45fc-8eee-c4252e3c4d83&top_cur=GBP) Ad ![Sun deck](https://images.trvl-media.com/lodging/91000000/90080000/90073400/90073330/02dc2404.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### WAKA VILLA Private Resort & Spa 16 + Adults Only Siem Reap - Pool - Breakfast included - Spa - Parking included 10.0 Exceptional 16 reviews £203 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Siem-Reap-Hotels-Waka-Villa-Private-Resort-Spa.h90073330.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=2975&destination=Siem Reap&destType=MARKET&latLong=13.355808,103.853875&searchId=b6b15a47-16dc-45fc-8eee-c4252e3c4d83&top_cur=GBP) Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19930000/19926800/19926717/8e96e2a6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Siem Reap Resort Siem Reap - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 150 reviews £68 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Siem-Reap-Hotels-Courtyard-By-Marriott-Siem-Reap-Resort.h19926717.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=2975&destination=Siem Reap&destType=MARKET&latLong=13.355808,103.853875&searchId=b6b15a47-16dc-45fc-8eee-c4252e3c4d83&top_cur=GBP) Ad ![Royal Pool Villa King | Balcony view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1080000/1075500/1075444/e416433f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shinta Mani Angkor Downtown Siem Reap - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 409 reviews £159 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Siem-Reap-Hotels-Shinta-Mani-Angkor.h1075444.Hotel-Information?chkin=2025-11-13&chkout=2025-11-14&rm1=a2®ionId=2975&destination=Siem Reap&destType=MARKET&latLong=13.355808,103.853875&searchId=b6b15a47-16dc-45fc-8eee-c4252e3c4d83&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/6000000/5710000/5709400/5709343/9d769620.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Saem Siemreap Hotel Siem Reap - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 1,009 reviews £50 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Siem-Reap-Hotels-Saem-Siemreap-Hotel.h5709343.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=2975&destination=Siem Reap&destType=MARKET&latLong=13.355808,103.853875&searchId=b6b15a47-16dc-45fc-8eee-c4252e3c4d83&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSiem-Reap-Hotels-Smiling-Hotel.h2609979.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSiem-Reap-Hotels-Smiling-Hotel.h2609979.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C13.35930%2C103.87906&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=c2ShPThfEjC_bIP2jt6Dnevd-hg=) National Rd No 6, Chong Kaosou Village, Sangkat Slor Kram, Siem Reap, 855 #### What's nearby - Siem Reap Royal Residence - 3 min drive - 1.9 miles - Pub Street - 4 min drive - 2.4 miles - Old Market Area - 4 min drive - 2.4 miles - Angkor Night Market - 4 min drive - 2.6 miles - Angkor Wat - 10 min drive - 5.4 miles #### Getting around - Siem Reap Angkor Intl. Airport (SAI) - 52 min drive #### Restaurants - ‪Upper Deck - ‬4 min walk - ‪Por Cuisine - ‬2 min drive - ‪Amazon Café Pshar Leu Branch - ‬10 min walk - ‪Lok Lak - ‬5 min walk - ‪Green Suki Soup - ‬19 min walk ## About this property ### Smiling Hotel Upscale family-friendly hotel near Siem Reap Royal Residence Located close to Palm Container Night Market and Pub Street, Smiling Hotel provides a poolside bar, a terrace and a shopping centre on-site. Treat yourself to aromatherapy, a body wrap or a manicure/pedicure at Smiling Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden. Other perks at this hotel include: - 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Limo/town car service, bike hire and express check-out - Express check-in, babysitting (surcharge) and a computer station Room features All 236 individually furnished rooms include comforts, such as fireplaces and premium bedding, as well as thoughtful touches, such as first-run films and pillow menus. More amenities include: - Rainfall showers, designer toiletries and deep-soaking baths - 32-inch LCD TVs with premium channels and first-run films - Wardrobes/cupboards, separate sitting areas and fridges ## Similar properties ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/3000000/2390000/2384400/2384390/6ba8bf40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Angkor Village Hotel - Small Luxury Hotels of the World Wat Bo Village - Pool - Breakfast included - Spa - Parking included 9.4 Exceptional 208 reviews £199 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=2384390&PinnedHotelID=2384390&HadPinnedHotel=true®ionId=-1&adults=2) ![Sports facility](https://images.trvl-media.com/lodging/20000000/19390000/19384900/19384900/769c0bed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Temple Boutique Downtown Siem Reap - Pool - Spa - Parking included - Free WiFi 10 Exceptional 692 reviews £78 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=19384900&PinnedHotelID=19384900&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/90000000/89670000/89668400/89668304/bb977601.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Reservoir Hotels Siem Reap - Pool - Parking included - Free WiFi - Restaurant 9.8 Exceptional 29 reviews £38 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=89668304&PinnedHotelID=89668304&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/6000000/5710000/5709400/5709343/9d769620.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saem Siemreap Hotel Siem Reap - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 1,009 reviews £50 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=5709343&PinnedHotelID=5709343&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/100000000/99110000/99104600/99104595/af35142d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Koulen Central Hotel Downtown Siem Reap - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 45 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=99104595&PinnedHotelID=99104595&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/22000000/21970000/21967200/21967162/a0513ab9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sabara Angkor Resort & Spa Siem Reap - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 105 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=21967162&PinnedHotelID=21967162&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/8000000/7480000/7470200/7470143/9b09c6fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Palmeraie. 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Bus station shuttle (surcharge) - Limo/town car service - Free self parking on site - Free secured valet parking on site - Wheelchair-accessible parking available ### Food and drink - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Poolside Restaurant - Smiling Cafe ### Things to do - 2 outdoor pools - Bicycle rentals - Children's pool - Designer stores - Full-service spa - Gym - Library - Pro golf shop - Shopping centre - TV in common areas ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's pool - High chair - In-room refrigerator - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Computer station - Conference centre (3,531 square foot of space) - Meeting room ### Outdoors - Barbecue grill - Garden - In a provincial park - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - In-room massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible bathtub - Accessible bus station shuttle - Braille/raised signage - Height-adjustable showerhead - Lever door handles - Lift - Low-height electrical sockets in bathroom - Phone accessibility kit - Portable bathtub seat - Raised toilet seat - Visual fire alarm - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity - Wheelchair-accessible parking ### More - 2 buildings - 5 floors - Banquet hall - Built in 2005 - Designated smoking areas ## Room amenities ### Bedroom - Pillow menu - Premium bedding - Select Comfort mattress ### Bathroom - Bidet - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels - First-run films ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Fireplace - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; check-in end time: anytime Early check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: 50 per cent of room rate Express check-out available ### Special check-in instructions This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 20.00 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: USD 40 (one-way), (from 6 to 12 years old) - Late check-out fee: 50 per cent of room rate (subject to availability) - A kitchen/kitchenette is available for an additional fee - Rollaway bed fee: USD 20.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 10:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transport to and from this property Free in-room WiFi has a 3-device limit Children under 11 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision Guests under 10 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision ### Property is also known as Smiling Hotel Smiling Hotel Siem Reap Smiling Siem Reap Smiling Hotel And Spa Smiling Hotel Spa Smiling Hotel Hotel Smiling Hotel Siem Reap Smiling Hotel Hotel Siem Reap ## Frequently asked questions ### Does Smiling Hotel have a pool? > Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM to 10:00 PM. ### How much does it cost to stay at Smiling Hotel? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Smiling Hotel on 6 Nov 2025 start from £40.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Siem-Reap-Hotels-Smiling-Hotel.h2609979.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Smiling Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Smiling Hotel? > Self-parking and valet parking are free at this property. ### What time is check-in at Smiling Hotel? > Check-in start time: noon; check-in end time: anytime. ### What time is check-out at Smiling Hotel? > Checkout is at noon. Late check-out is available for a 50% fee (subject to availability). ### Does Smiling Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 8:00 AM-10:00 PM on request. A fee of USD 40 per vehicle applies. ### Where is Smiling Hotel located? > This family-friendly Siem Reap hotel is located in the historical district, within 2 mi (3 km) of Palm Container Night Market and Siem Reap Royal Residence. Pub Street and Old Market Area are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Smiling Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 5 8 - Good 3 6 - Okay 3 4 - Poor 0 2 - Terrible 1 ### 8.0/10 Cleanliness ### 8.0/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 2.0/10 Eco-friendliness ### 2/10 Terrible #### Josefine 19 Feb 2024 Disliked: Staff & service, property conditions & facilities Says that they offer transfer and late check out until 00:30 which are both inaccurate. Stains on pillow and robes in the room, dated decor, wifi isn’t working, terrible breakfast. Not worth the money. ##### Josefine Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Hiroshi 8 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort バスタブがあって良かった ![](https://a.travel-assets.com/ugc/hotel-reviews/BCE8D8717EE079D1F878E7C3F64A1C7702342DCA1578485322367.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2D5E68929F39B8AC0131A13A317C65CEC16C35C61578485321580.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FF7FB4910A7FBA912D7A643691259745D830C4CD1578485321342.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hiroshi Stayed 6 nights in Dec 2019 ### 6/10 Okay #### Verified traveller 3 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Screaming kids at the pool was a real problem. I called the front desk twice but after being told they would let them know to keep the noise down the noise continued. After being on a plane 24 hours I needed sleep so finally went out and at 9:30 pm took care of the problem. I have children and Grandchildren myself and understand kids are kids but the screeching was unexceptable. Other than that breakfast was good and also the room and staff were great. ##### Verified traveller Stayed 4 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 16 Dec 2018 Liked: Staff & service, amenities, property conditions & facilities Need to clean the bathroom more as my room had 4 crickets in there. Otherwise great and friendly service. Highly recommend this hotel to my friends and family. ##### Verified traveller Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Verified traveller 9 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Large rooms. Reception staff are friendly, accommodating helpful. Excellent. ##### Verified traveller Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Lizana 2 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic hotel, friendly and helpful staff. Giving ⭐🌟⭐🌟⭐. ##### Lizana Stayed 5 nights in Jul 2018 ### 6/10 Okay #### mike 18 Feb 2018 Liked: Room comfort Disliked: Staff & service #### an average place despite its grand entrance breakfast was terrible no choice for westerners, no one spoke english, and no one helped in finding a table or guiding us to the food choices. maintenance poor lift not working properly, drain in hand basin blocked, chair in room broken. ##### mike Stayed 2 nights in Feb 2018 ### 8/10 Good #### いっと, JAPAN 10 Jan 2014 Liked: Staff & service, property conditions & facilities #### スタッフに感謝 日本語が通じず困りましたが、かたことの英語と身振り手振りで説明していたら、スタッフの方が大変親切で非常に助かりました ##### いっと ### 10/10 Excellent #### Verified traveller 12 Jan 2020 Liked: Staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### rama, Segamat 12 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### rama Stayed 3 nights in Aug 2018 ### 8/10 Good #### Verified traveller 27 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 6/10 Okay #### Verified traveller 11 Dec 2017 Liked: Cleanliness, staff & service Disliked: Room comfort ##### Verified traveller Stayed 2 nights in Dec 2017