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Raffles Grand Hotel d'Angkor

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2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
View from Room

Overview of Raffles Grand Hotel d'Angkor

UNESCO Sustainable Property

Raffles Grand Hotel d'Angkor

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationWat Preah Prom Rath14 min walk
  • Popular LocationPub Street17 min walk
  • Popular LocationAngkor Night Market19 min walk
  • AirportSiem Reap (REP-Siem Reap Intl.)15 min drive

Choose dates to view prices

About this area

Siem Reap

Located in Siem Reap, Raffles Grand Hotel d'Angkor is in the historical district and next to a golf course. Angkor Wat and Siem Reap Royal Residence are notable landmarks, and travellers looking to shop may want to visit Pub Street and Old Market Area. Travelling with kids? Consider Cambodian Cultural Village and ArtBox. Enjoy the great outdoors with horse riding, hiking/biking trails and ecotours, or hop on a moped for hire nearby and explore all the area has to offer.
Popular Location

What's nearby

  • Royal Garden - 2 min walk
  • Shrine to Preah Ang Check and Preah Ang Chom - 3 min walk
  • Wat Preah Prom Rath - 14 min walk
  • Pub Street - 17 min walk
  • Angkor Night Market - 19 min walk

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 15 min drive

Restaurants

  • Cafe D'Angkor — 1 min walk
  • 1932 — 1 min walk
  • The Coffeeholic in Siem Reap - 3 min walk
  • Marum Restaurant - 5 min walk
  • Grill Wine Café - 7 min walk

About this property

Raffles Grand Hotel d'Angkor

5-star, family-friendly resort, walk to Royal Garden
Along with 3 restaurants, this resort has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 119 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Raffles Grand Hotel d'Angkor offers 119 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Siem Reap resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Raffles Spa has 5 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: USD 36 for adults and USD 18 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor tennis court
  • Shopping
  • Tennis
  • Yoga classes

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Khmer

Business services

  • Computer station
  • Conference space (2691 square feet)
  • A meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property – October 2019

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 60.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 36 for adults and USD 18 for children (approximately)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

d'Angkor
Grand d'Angkor
Raffles Grand d'Angkor
Raffles Grand d'Angkor Siem Reap
Raffles Grand Hotel d'Angkor
Raffles Grand Hotel d'Angkor Siem Reap
Raffles Hotel d'Angkor
Raffles Hotel Grand d'Angkor
Raffles Grand Hotel d Angkor
Raffles Grand Siem Reap
Raffles D'angkor Siem Reap
Raffles Grand Hotel d'Angkor Resort
Raffles Grand Hotel d'Angkor Siem Reap
Raffles Grand Hotel d'Angkor Resort Siem Reap

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 179 out of 229 reviews
5 - Excellent 78%
Rating 4 - Good. 34 out of 229 reviews
4 - Good 15%
Rating 3 - Okay. 11 out of 229 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 229 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 229 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting architecture and location with friendly staff However, the management was invisible apart from the female executive chef The promotion Accor videos on the TV were of very bad quality and therefore more an Anti promotion
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect blend of heritage, comfort and service
We spent 2 nights at this beautiful property at the end of a 3-week trip to the region. Right from the greeting as we arrived outside the hotel to the moment we left for the airport, the service was fantastic - professional and friendly. We felt the hotel really valued our custom and went the extra mile on more than one occasion. The room was beautiful and the macaroons on the second afternoon were extremely welcome. We thoroughly enjoyed the Singapore Sling making masterclass and time in the Elephant Bar generally. My only regret is that we were so busy that we didn't get around to swimming in the superb looking pool.
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Exquisite building and décor... so elegant and sober. Unfortunately, had a very unpleasant event the first night due to a horrible bang I the ceiling (every 4 to 8 min) due to a problem with the AC. I went there for the Half Marathon and needed to go to bed early as the run was the next day and had to wake up at 3:45am... they changed my room at around 11:45 and managed to get some sleep before the run... luckily I did very good at the race and had a good timing. Next day they changed me to another room, a much bigger one, but it was a bit run down and not very clean as the previous one. The tub was clogged and the boll had yellow stains, the Remote did not work either and the TV was very old. However, they did the best they could do. But the stay did not go seamless, sadly.
Stayed 2 nights in Dec 2019