Title: Empress Residence Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=6098056&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Empress Residence Resort & Spa Travelers can enjoy international cuisine or poolside cocktails while planning adventures to nearby Angkor Wat at this convenient resort ## Photo gallery for Empress Residence Resort & Spa ![Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, free pool cabanas - Empress Residence Resort & Spa (Siem Reap)](https://images.trvl-media.com/lodging/7000000/6100000/6098100/6098056/dfc07d87.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/633662f5-721b-48f3-9489-d5a4e680b6f3-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Lobby - Empress Residence Resort & Spa (Siem Reap)](https://images.trvl-media.com/lodging/7000000/6100000/6098100/6098056/8993f644.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Empress Residence Resort & Spa (Siem Reap)](https://images.trvl-media.com/lodging/7000000/6100000/6098100/6098056/59f577d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - Empress Residence Resort & Spa (Siem Reap)](https://images.trvl-media.com/lodging/7000000/6100000/6098100/6098056/86324c51.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Empress Residence Resort & Spa combines luxury with adventure. Guests enjoy an 18-hole golf course, Pilates classes, and spa treatments. The resort offers multiple dining venues, grocery shopping service, and high-speed WiFi, keeping travelers connected while exploring the area. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free Wi-Fi - Restaurant £46 includes taxes & fees 19 Feb - 20 Feb ## Room options ### Check availability for these dates Tonight [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=6098056&PinnedHotelID=6098056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=6098056&PinnedHotelID=6098056&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=6098056&PinnedHotelID=6098056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=6098056&PinnedHotelID=6098056&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6098056&PinnedHotelID=6098056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6098056&PinnedHotelID=6098056&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6098056&PinnedHotelID=6098056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6098056&PinnedHotelID=6098056&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Premier Deluxe Family Room ![1 bedroom, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/7000000/6100000/6098100/6098056/3391ed82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Deluxe Family Room ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Air conditioning Free cots/infant beds Fridge Flat-screen TV - City view - 969 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 2 Single Beds ### View all photos for Premier Deluxe Twin/Double Room ![1 bedroom, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/7000000/6100000/6098100/6098056/124c2132.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Deluxe Twin/Double Room ### Highlights Balcony Soundproofed Individually furnished Air conditioning Free cots/infant beds Fridge Flat-screen TV Pillow menu - City view - 484 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Diamond Suit Room ![Diamond Suit Room | 1 bedroom, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/7000000/6100000/6098100/6098056/55f314ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Diamond Suit Room ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Free cots/infant beds Fridge - 775 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Superior Double or Twin Room, City View ![Superior Double or Twin Room, City View | 1 bedroom, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/7000000/6100000/6098100/6098056/948e5380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, City View ### Highlights Balcony Soundproofed Individually furnished Air conditioning Free cots/infant beds Fridge Flat-screen TV Pillow menu - City view - 484 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed OR 2 Large Single Beds ### View all photos for Deluxe Double or Twin Room, Pool View ![1 bedroom, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/7000000/6100000/6098100/6098056/cbc8f977.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, Pool View ### Highlights Balcony Soundproofed Individually furnished Air conditioning Free cots/infant beds Fridge Flat-screen TV Pillow menu - 484 sq ft - Sleeps 3 - 1 Double Bed OR 2 Large Single Beds ### View all photos for Superior Family City View ![1 bedroom, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/7000000/6100000/6098100/6098056/938ca7ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Family City View ### Highlights Balcony Soundproofed Individually furnished Air conditioning Free cots/infant beds Fridge Flat-screen TV Pillow menu - City view - 969 sq ft - Sleeps 6 - 1 Double Bed and 2 Single Beds ### View all photos for Deluxe Family Pool View ![Deluxe Family Pool View | 1 bedroom, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/7000000/6100000/6098100/6098056/5e2eeadb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Pool View ### Highlights Balcony Soundproofed Individually furnished Air conditioning Free cots/infant beds Fridge Flat-screen TV Pillow menu - 969 sq ft - Sleeps 4 - 2 Large Single Beds and 1 Queen Bed ## You may also like Ad ![2 bars/lounges, poolside bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/450000/447800/447794/2138808d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Raffles Grand Hotel d'Angkor Siem Reap - Pool - Spa - Kids’ pool - Parking included 9.6 Exceptional 315 reviews £414 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Siem-Reap-Hotels-Raffles-Grand-Hotel-DAngkor.h447794.Hotel-Information?chkin=2026-3-3&chkout=2026-3-4&rm1=a2®ionId=2975&destination=Siem Reap&destType=MARKET&latLong=13.355808,103.853875&searchId=8c521d01-912b-47fd-984c-61c1e56cc834&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/6000000/5710000/5709400/5709343/0835061d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Saem Siemreap Hotel Siem Reap - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 1,009 reviews £48 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Siem-Reap-Hotels-Saem-Siemreap-Hotel.h5709343.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=2975&destination=Siem Reap&destType=MARKET&latLong=13.355808,103.853875&searchId=8c521d01-912b-47fd-984c-61c1e56cc834&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1680000/1679900/1679834/2b0a8b80_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Borei Angkor Resort & Spa Siem Reap - 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Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 430 reviews £232 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Siem-Reap-Hotels-Park-Hyatt-Siem-Reap.h1287692.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=2975&destination=Siem Reap&destType=MARKET&latLong=13.355808,103.853875&searchId=8c521d01-912b-47fd-984c-61c1e56cc834&top_cur=GBP) Ad ![8 outdoor pools](https://images.trvl-media.com/lodging/117000000/116480000/116473700/116473642/02427c41.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 855 Villa Siem Reap Siem Reap - Pool - Free Wi-Fi - Air-conditioning - Laundry room £123 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Siem-Reap-Hotels-855-Villa-Siem-Reap.h116473642.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=2975&destination=Siem Reap&destType=MARKET&latLong=13.355808,103.853875&searchId=8c521d01-912b-47fd-984c-61c1e56cc834&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSiem-Reap-Hotels-Empress-Residence-Resort-Spa.h6098056.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSiem-Reap-Hotels-Empress-Residence-Resort-Spa.h6098056.Hotel-Information) ## About the area Located in Siem Reap, Empress Residence Resort & Spa is connected to a shopping centre. Siem Reap Royal Residence and Pub Street are notable landmarks, and travellers looking to shop may want to visit Angkor Night Market and Old Market Area. Travelling with kids? Don't miss Angkor Eye. Boat tours and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ziplining nearby. [Visit our Siem Reap travel guide](https://www.expedia.co.uk/Siem-Reap.dx2975) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C13.37924%2C103.82999&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uof377-8T1YKLdRCnUlLkCFLnts=) #888, National Road 6, Siem Reap ### What's nearby - ![National Road 6](https://images.trvl-media.com/place/2975/4c3bd085-16c0-4509-aff8-0aaf062fbc6e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) National Road 6 1 min walk \- 0.0 miles - Angkor Green Gardens Park 1 min walk \- 0.1 miles - Boxville Siem Reap 3 min walk \- 0.2 miles - Angkor Eye 5 min walk \- 0.3 miles - War Museum Cambodia 12 min walk \- 0.7 miles ### Getting around - Siem Reap Angkor Intl. Airport (SAI) 66 min drive ### Restaurants - crystal angkor 2 min drive - Mezzanine Bar @ Angkor Miracle Resort And Spa 2 min walk - Nearadey Cafe 3 min drive - TROPICAL RESTAURANT 2 min drive - Le Jardin des Délices 14 min walk ## About this property ### Empress Residence Resort & Spa Luxury family-friendly hotel near Siem Reap Royal Residence Located close to Angkor Eye and Angkor Night Market, Empress Residence Resort & Spa provides an adjacent golf course, a swim-up bar and a poolside bar. Adventurous travellers may like the cycling, fitness classes and Pilates at this hotel. Indulge in a facial, a body treatment and a manicure/pedicure at Mealea Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes are offered at the health club; the property also has a free food/drink shopping service, a terrace and shopping on-site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. Other perks include: - An indoor pool and an outdoor pool, along with free cabanas, sunloungers and pool umbrellas - Free self-parking and valet parking - Bike hire, access to a nearby indoor pool and access to a nearby health club - Express check-out, wedding services and tour/ticket information Room features All 146 individually furnished rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes. Other conveniences in all rooms include: - Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers or deep-soaking baths plus designer toiletries and bidets - 32-inch flat-screen TVs with premium channels - Wardrobes/cupboards, balconies and fridges ## Similar properties ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2360000/2357800/2357727/a360b6b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Empress Angkor Resort & Spa Siem Reap - Pool - Hot tub - Spa - Kids’ pool 8.6 Excellent 335 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=2357727&PinnedHotelID=2357727&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/5000000/4650000/4641300/4641242/71981e97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sokhalay Angkor Villa Resort Siem Reap - Pool - Hot tub - Spa - Kids’ pool 8.6 Excellent 202 reviews £72 includes taxes & fees 11 Feb - 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23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=2465474&PinnedHotelID=2465474&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/16000000/15240000/15238500/15238430/93ff4d63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sokha Siem Reap Resort & Convention Center Siem Reap - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 93 reviews £56 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=15238430&PinnedHotelID=15238430&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/36000000/35860000/35851600/35851529/51498bab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Venus La Residence Siem Reap - Pool - Spa - Kids’ pool - Parking included 9.8 Exceptional 638 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=35851529&PinnedHotelID=35851529&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior King | City view](https://images.trvl-media.com/lodging/24000000/23610000/23600800/23600781/93fa6ef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Damrei Residence & Spa Downtown Siem Reap - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 24 reviews £32 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=23600781&PinnedHotelID=23600781&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=6098056&PinnedHotelID=6098056&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6098056,2357727,4641242,2636115,12351356) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking and van parking available ### Food and drink - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - A swim-up bar - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Crown Restaurant - Dynasty Bar - Kroya Restaurant - Royal Pool Bar ### Things to do - 18-hole adjacent golf course - 4 hot tubs - Bicycle rentals - Billiards/pool table - Children's pool - Fitness classes - Full-service spa - Health club - Helicopter/aeroplane tours - Indoor pool - Indoor pool (guest access) - Library - Outdoor pool - Outdoor pool (guest access) - Pilates classes - Sauna - Shopping - Steam room - TV in common areas - Yoga classes ### Family friendly - Children's pool - Grocery/convenience store - In-room refrigerator - Indoor pool - Laundry facilities - Outdoor pool - Pool gate - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Guidebooks - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - Computer station - Conference centre (5,382 square foot of space) - Meeting rooms ### Outdoors - Barbecue grill - Free pool cabanas - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 16 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Manicures/pedicures - Outdoor treatment areas - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Phone accessibility kit - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 2 buildings - 7 floors - Banquet hall - Built in 2014 - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Pillow menu - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Bidet - Deep soaking bathtub or rainfall showerhead - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Access via exterior corridors - Air conditioning - Desk - Desk chair - Free daily newspapers - Free local calls - Individual furnishings - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 5:00 AM Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday: - Fitness facility - Sauna - Hot tub ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 35.0 per night. ### Payment types at the property ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 35.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is required for transport to and from this property Parking height restrictions apply Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision ### Property is also known as Empress Residence Empress Residence Hotel Empress Residence Hotel Siem Reap Empress Residence Siem Reap Empress Residence Resort Siem Reap Empress Residence Resort Empress Residence Resort Spa Empress & Spa Siem Reap Empress Residence Resort Spa Empress Residence Resort & Spa Hotel Empress Residence Resort & Spa Siem Reap Empress Residence Resort & Spa Hotel Siem Reap ## Frequently asked questions ### Does Empress Residence Resort & Spa have a pool? ### How much does it cost to stay at Empress Residence Resort & Spa? ### Is Empress Residence Resort & Spa pet-friendly? ### How much is parking at Empress Residence Resort & Spa? ### What time is check-in at Empress Residence Resort & Spa? ### What time is check-out at Empress Residence Resort & Spa? ### Where is Empress Residence Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Empress Residence Resort & Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.4 Location ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 30 8 - Good 17 6 - Okay 10 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Hideto 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities It was perfect service for my family ##### Hideto Stayed 1 night in Dec 2025 ### 6/10 Okay #### Verified traveller 26 Jan 2020 Liked: Cleanliness, property conditions & facilities The hotel was nice and very quiet, but the bed was so hard we couldn't sleep on it. We asked for a softer mattress or a topper but nothing was available. The hotel is a long way from Siem Reap centre or any amenities, so even getting some shopping requires a taxi or tuc-tuc, as the hotel is on a busy main road with no pavements. ##### Verified traveller Stayed 4 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 2 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is very French Colonial, its incredibly beautiful and the staff & rooms were excellent at all times. ##### Verified traveller Stayed 13 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 22 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A dream holiday The only complaint is I had to leave - outstanding hotel with outstanding service in an outstanding country.a ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller 22 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding suites with a very reasonable price tag ##### Verified traveller Stayed 5 nights in Aug 2019 ### 10/10 Excellent #### Christopher 11 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great 5 \*\*\*\*\* Hotel Less food amenities around hotel location. Have to have meals at Hotel's restaurant. Great breakfast spread ##### Christopher Stayed 2 nights in Aug 2019 ### 8/10 Good #### Verified traveller 19 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities This is a grand and beautiful hotel. The artistic details are amazing. Staff were very friendly and arranged free rides into town for us which I thought was above and beyond. Our rooms were nice and spacious. I would love to give it 5 stars but the breakfast was possibly the worse we've ever had at a hotel and in stark contrast to everything else about this beautiful hotel. There were very few Western options and the ones that were available were very Chinese style Western. We live in China so are quite used to the Chinese hotel breakfast but even in China there are usually a few pastries or some decent bread or cheese. We agreed that we might stay again because it was so beautiful but if we did we'd just forego the free breakfast and go out in Siem Reap fo morning meal. ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Alison 11 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was lovely. It was about 10 minutes from pub street and about 5 or so from the airport. The shuttle to pub street every evening was great. I'm so glad we chose this hotel. ##### Alison Stayed 7 nights in Jan 2019 ### 6/10 Okay #### Nilesh 29 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holiday Amazing trip except swimming pool closed without any notice ##### Nilesh Stayed 3 nights in Dec 2018 ### 8/10 Good #### Verified traveller 26 Dec 2018 Liked: Cleanliness, staff & service, room comfort Overall good hotel, comfortable stay, close to airport and about 15 minutes away from market area (pub street). Facilities were good and well maintained. Rooms were quite spacious, we had two interconnecting rooms for family for four. Spa experience was also quite good. Most of the employees were nice and courteous. Special mention of Vandy who was quite informative and always ready to help. Few points though, breakfast was quite average (for 4+ star hotel) with no variation at all. We were there seven days and had the exact same breakfast served every single day! For a five star hotel there were no facilities or any entertainment for kids other then the pool. A kids club or some local activities or movie by the pool would have been nice to keep kids entertained. ##### Verified traveller Stayed 7 nights in Dec 2018 ### 10/10 Excellent #### Jeanie, Houston, TX 30 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel, spa is delightful, pool is pristine and refreshing. Very comfortable beds and well appointed rooms Highly recommend ##### Jeanie Stayed 1 night in Dec 2016 ### 10/10 Excellent #### Suzy, Australia 🇦🇺 8 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This property has all the trimmings for a comfortable stay in Siem Reap. Although we were given a room in a wing where other guests created enough noise to be a real nuisance and affect my ability to sleep soundly. Perhaps I could have complained and had it actioned, however I was just so busy being a tourist that I let it go. I intentionally chose this venue as it was out of town away from Pub strewt to avoid noise. Also-be wary of the exorbitant prices charged for food and drinks at the bar of the property. Given you can get drinks in the town for $1-$3 when you are charged $7 it leaves a bitter taste. The best thing is the incredible staff. Thankyou ##### Suzy Stayed 3 nights in Aug 2018 ### 8/10 Good #### WL, Los Angeles 27 Jun 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice hotel This hotel is on a main street but stays very quite. Eateries and bars are close by within about 10 minutes’walking. I went in May and the weather was hot and humid and there was a lot of mosquito. I do hope they can put the electrical mosquito repellent in the room and the lobby. Staffs were very timid and you have to say “Hi” to them first. The hotel needs to train them. ##### WL Stayed 4 nights in May 2018 ### 6/10 Okay #### Andrew 1 Jan 2018 Liked: Cleanliness, staff & service, room comfort A little tired needs renovation. ##### Andrew ### 10/10 Excellent #### Charlotte 23 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant stay Beautiful hotel! Room was sublime, pool was great. Prices at the hotel resturant / bar were very steep! But they offer a free shuttle to the town and pub street (which is definitely recommended visiting) but only at 6pm until 9pm. Any other time is not free. Nothing to do in local area so using shuttle is advisable. ##### Charlotte Stayed 2 nights in Sep 2017 ### 10/10 Excellent #### Ashlee, Townsville, Australia 28 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxury Hotel on the Outskirts of Siem Reap When you drive into Siem Reap the line of luxury hotels on both sides of the road is an amazing sight, and we were shocked to realise one of those hotels was ours. It was a grand entrance to say the least. On arrival our bags were collected and taken to our room whilst we checked in. During the check in process they took us around to a waiting area with welcome drinks and hot towels to relax and wait. Once we were in our mini apartment (which is again something we did not expect) our doorbell rang. It was a waiter with some mango and banana for us to enjoy. We stayed when they had an international buffet night (all you can eat for $15.00USD per person) with some talented local and traditional enterntainment. Definitely worth a look if you are staying when they have this on. We used the tour desk in the hotel to organise a Sunrise Angkor Tour. The guide we had for the day was so knowledgable about the history of Angkor. I could not believe how much he knew! It was fabulous to be able to explore this amazing part of Cambodia with someone who knew what they were talking about. ##### Ashlee Stayed 3 nights in Aug 2017 ### 6/10 Okay #### Susan, Okinawa 23 Aug 2017 Liked: Cleanliness, staff & service #### Very Good Customer Service Though he customer service was good, the hotel has room for improvements; 1\. Wifi was horrible; limited to no connectivity throughout the day 2\. Breakfast buffet, though free, the same food was prepared and presented everyday (even on the weekends) If you are looking for a place to relax, this is not the hotel, for the atmosphere is family friendly: Linus music and kids playing most of the day (meaning you hear this throughout the day). ##### Susan Stayed 8 nights in Aug 2017 ### 10/10 Excellent #### Verified traveller 23 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome stay everything was catered for our stay including the children. We would go back in a heartbeat. Kudos to all the staff. ##### Verified traveller Stayed 5 nights in Jul 2017 ### 10/10 Excellent #### jonathan 17 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Siem Reap - Empress My family and I found the hotel to be excellent. Clean, great service. Free airport transfer. Would thoroughly recommend. ##### jonathan Stayed 3 nights in Aug 2017 ### 6/10 Okay #### Susan, Korea 12 Aug 2017 #### Cambodia Vacay I fell in love with the hotel as soon as I checked-in. The staff was friendly, the room was quaint, and the spa was subperb. Some not so good moments: a gecko was in my room for 2 days, the breakfast buffet was always the same (they would run out of food everyday), lunch and dinner menus were so-so. The pool was very nice. If you are looking for a quiet place to stay, this is not the hotel: Loud music every night, hotel guests very loud, and wifi is horrible. If you want a family getaway with limited electronics for the family (since the wifi is terrible), this is the place. ##### Susan Stayed 1 night in Aug 2017 ### 10/10 Excellent #### Verified traveller 10 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Short stay - amazing place The hotel was superb. Excellent facilities and the staff went above and beyond to help us enjoy our stay ##### Verified traveller Stayed 3 nights in Aug 2017 ### 10/10 Excellent #### Verified traveller 3 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The hotel was very nice. Beautiful accommodations Really enjoy this hotel. Very beautifully decorated. Peaceful place. Restaurant staff was painfully slow at outdoor seating but other than that this place was great! ##### Verified traveller Stayed 2 nights in Jun 2017 ### 4/10 Poor #### Verified traveller 5 Jun 2017 Liked: Cleanliness, property conditions & facilities, room comfort Hotel building is impressive. Inside detailing is no-expense-spared: never seen anything so meticulously presented, with plentiful authentic Khmer artifacts. Pool is great. However, the colour ambience is rather sombre and dark, like a tomb. The bad point is the buffet breakfast: only 1 meat choice (either ham or rubbery sausage). All other choices are non-meat and noodle varieties. Very bad waiter service: plates never cleared until the end. ##### Verified traveller Stayed 3 nights in May 2017 ### 10/10 Excellent #### Bo, Kristianstad 1 Jun 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### mycket vackert inredning , rent bra personal.pool ankor vatt, fantastisk. varmt, det är dyrt i Kambodja. ##### Bo Stayed 2 nights in May 2017 ### 8/10 Good #### Davidson 12 Apr 2017 Liked: Cleanliness, staff & service, room comfort #### Good Hotel (expensive menu)... Good Hotel, close to the airport and free shuttle bus. Other than that, no much to do around. Food and beverage inside of the hotel is about 5 to 10 times more expensive than out in the street. ##### Davidson ---