Ratings based on 705 Verified Reviews

4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from canada

Super aménagements paysagers autour de la piscine.

Posted 19-Feb-2017
Pros: Le service, la chambre bien propre et le personnel souriant et dévoué
Cons: Rien
À recommander pour un séjour à Siem Reap. Bon rapport qualité prix.
3out of 5
by A verified traveller

客室は快適だが、予約の確認ができてないなど、基本的な業務に大幅な改善の余地あり

Posted 06-Feb-2017
空港からホテルまでの無料送迎が付いていたので、事前にメールでホテルに申込みました。ホテルから返事をもらっていたので安心していましたが、空港に着いてもそれらしき案内ボードや車が見当たらず。しょうがなくホテルへ電話すると、事前に予約しましたか?と、こちらの連絡不備を疑われ、嫌な思いをしました。結局、電話後20分ほどで迎えに来てくれました。 帰りの空港までの送迎も、チェックアウト当日の朝日本人スタッフに申込みましたが、予約した時間に行ってみると、またも予約が入ってないとの事。 それ以外にも、レイトチェックアウトの料金が、事前にエクスペディアから来たメールより高い料金を言われたり、その他もろもろ、エクスペディアとの連携もできてないんじゃないかと思われる事がいくつかあり、エクスペディアに対しても多少の不信感が残りました。 上記のような事がなければ、ホテルスタッフは総じてフレンドリーだし、部屋も清潔で、ナイトマーケットまでも無料送迎があり好印象で使い勝手のいいホテルだと思ったのでしょうが、とにかく空港から電話したりフロントで交渉したりと言った事が多くて疲れました。
5out of 5
Recommended
for Everyone
by A verified traveller from 東京都

コスパの良いホテル

Posted 31-Jan-2017
Pros: 設備が充実。値段が安い
Location: 空港にも近く、市内からもすぐで便利。
部屋も広く清潔で、素敵なプールがあり、朝食も充実しています。値段もリーズナブルで、ぜひまた泊まりたいと思います。
4out of 5
Recommended
for Everyone
by A verified traveller from 神奈川県

シェムリアップ中心からは、ちょっと離れていますが・・・

Posted 24-Jan-2017
Pros: 離れにある、クメール料理レストラン
Cons: 空港送迎の無料サービスをしてくれますが、迎えの予約が電話連絡のみ?そうであれば、とても不便。
Location: シェムリアップ中心からは、ちょっと離れていますが、特に苦にはなりません。
今回、2度目の利用でしたが、特にストレスも感じることなく、快適に過ごすことが出来ました。特に離れのクメール料理を提供してくれるレストランは、私のお気に入りで、伝統的なクメール料理にフランス料理を取り入れたお洒落な料理を提供してくれます。もちろん、味も一級品です。ホテル側のアピールも少ないせいか目立たないですが、是非とも利用して頂きたいレストランです。お勧めですよ。
5out of 5
Recommended
for Everyone
by A verified traveller from Hong Mong

A nice hotel

Posted 12-Jan-2017
1) the morning breakfast quote a lot of choice 2) the swimming pool are nice ! 3) staff are very friendly and helpful . 4)Overall with good experience !
5out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Excellent Hotel for vacation

Posted 10-Jan-2017
Pros: Staff services, location, food, services, room cleaniness, spa all are very good.
Cons: Be sure to confirm with hotel for airport pickup... I sent email but need to call hotel at airport arrival hall to get the airport pickup.
Location: tuk tuk to tourist sites easily, or can arrange a CAMRY to further sites from hotel.
The hotel location is excellent, tuktuk can bring you to the historical tourist site and downtown locations easily. Staff services is excellent. Hotel room is clean and comfortable, breakfast has variety of foods (Western, Korean, Japanese and Chinese). Restuarant and poolside food is good too. Spa service is excellent. Overall, we are verysatisfied with this hotel and will definitely come back and recommend to others.
5out of 5
Recommended
for Everyone
by A verified traveller

Very good! Geat. 직원들이 매우 친절합니다. 객실과 객실이 청결합니다.

Posted 09-Jan-2017
리조트 직원들이 매우 친절하고 객실과 수영장을 포함한 모든 시설의 청결이 유지되고 있습니다. 무료 공항버스 운행과 우산 대여 등 여러 가지 편의시설도 도움이 됩니다. 특히 테니스장과 야외 골프연습장도 저렴한 비용으로 이용할 수 있어 스포트를 좋아하는 분들에게 적극 추천합니다. From South Korea 경기도 안양 JYK.
4out of 5
Recommended
for Everyone
by A verified traveller from Kuala Lumpur

Large hotel, quiet and comfortable.

Posted 04-Jan-2017
Pros: Location about 15 mins away from the city, large garden and pool, clean rooms, great concierge particularly Kim Wan! Free shuttle, nice breakfast.
Cons: Add the regularity of the free shuttle and earlier, the live band not so good esp the young boy. Add table tennis, archery etc..
Location: Quiet location, Golf driving range which my kid loves, pool.
Front desk upgraded us to a pool view room. Room is clean, hotel is large with 3 restaurants, great breakfast, the Solari Restaurant serves a pretty good mix of western and Asian food. 2 very nice pools and garden that you can relax after touring the city and temples. We were fortunate to bring ample supplies of insect lotions and mosquito patches and yet we were bitten all over. Can do better we fumigating and airing the room before the guests' arrival.
4out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Spacious and Beautiful Hotel

Posted 30-Dec-2016
Pros: The swimming pools and surrounding areas are very cleaned and family friendly. The spacious room is full of comfort and the staff are all friendly.
Cons: Providing guests with a better quality hair dryer and an iron to iron clothes in the rooms.
Location: The location is perfect, just a few minutes drive away from all attractions.
This hotel is perfect for families with children. Staff are wonderful, friendly and helpful. The hotel environment is beautifully maintained. The service is a 5 star service. I would definitively stay here again.
5out of 5
Recommended
for Everyone
by A verified traveller from 서울, Seoul

편안하고 쾌적한 호텔

Posted 21-Dec-2016
가족과 함께 휴식을 취하기 좋은 깨끗하고 편안한 호텔. 객실이 1층이었는데 바로 밖의 정원으로 나갈수 있어서 좋았음. 전체적으로 조경이 아름답게 잘 가꾸어져 있고 작은 수영장이 여러 개 있어 편리. 호텔 스파도 좋았고 레스토랑들도 나쁘지 않은 편. 앙코르유적지와는 그렇게 가까운 편은 아니지만 툭툭 등 일반적인 교통수단을 이용하면 큰 불편이 없음. 호텔이 길가에서 약간 안쪽으로 들어온 곳에 위치해서 조용하고 쾌적함. 조식은 최고는 아니지만 보통 이상 수준이고 알찬 편. 체크인시 받은 웰컴 스카프가 마음에 들었고 공항까지 셔틀버스 개별 픽업서비스 이용한 점도 좋았음. 다만 체크인날 우리의 공항도착시간이 밤늦은 시간이어서 픽업을 부탁하며 비행기 착륙시간을 알려주었더니 직원이 그때 나와있었는데, 공항안에서 입국수속이 지나치게 오래 걸리는 바람에 기다리다 돌아가서 못만났음. 그러나 전화하니 바로 픽업나옴. 픽업요청시 실제 수속 마치고 나올만한 시간을 알려주는게 만나기 좋을듯함.