Ratings based on 466 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely hotel

Posted 07-Feb-2016
Pros: Helped organise excellent tour. Good pool with bar.
Location: Shuttle service to town for night life.
We were greeted by the hotel staff on entering with a drum beat and cocktail. Staff were very warm and rooms clean with air conditioning. They organised a tour for Angkor Watt with an excellent guide the day before. Overall excellent hotel.
3 out of 5
by A verified traveller from TOKYO

アンコールワットやナイトマーケットにも近く出かけるのに便利

Posted 01-Feb-2016
Pros: ホテル全体の雰囲気やリーズナブルなスパ。
Cons: フロントスタッフ教育。
Location: アンコールワットなど遺跡観光などには近くで便利。
全体の雰囲気などはいいホテルと思いますがフロントやレストランスタッフはあまりフレンドリーとは言えなかった。 部屋のシャワーのお湯が出ず、フロントに2度もチェックを依頼したけど解決しませんでした。 廊下で作業しているハウスキーピングスタッフの方が迅速に対応してくれました。 レストランへ行くと3人くらい集まり雑談しているようで声をかけないと来店対応できなかった。 別の日に近くのホテルへ食事に行ったのですがドアマンやレストランスタッフの違いを感じました。
5 out of 5
Recommended
for Everyone
by A verified traveller from Seoul, Korea

시엠립 여행 최적의 훌륭한 호텔

Posted 26-Jan-2016
Pros: 넓은 객실과 발코니, 초보자와 상급자가 같이 수영을 즐길 수 있는 배려 있는 수영장 깊이도 호텔에 대한 인상을 좋게 했습니다. 아침 식사도 다양하니, 3일간 먹는데 즐길만 했습니다. 여행 마지막 날, 호텔 스파에서 샤워하고 공항 갈 수 있어 정말 좋았습니다.
Location: 여행자가 필요한 모든 장소로의 접근성 아주 좋습니다. 호텔 내에서도 밴드가 있어서 넓직한 로비에서 맥주를 즐길 수 있었고, 온 종일 먼지 마시고 호텔로 돌아와서는 수영장에서 편안하게 여독을 풀 수 있어 좋았습니다. 토요일 저녁 Pool side 바베큐 파티도 추천.
친절하고 자연스럽게 시엠립을 처음 방문한 고객이 필요로 하는 것이 무엇인지 잘 알고 있는 Staff들과 불편사항을 즉시 시정해 주는 서비스가 인상적이었습니다. 공항과 호텔 무표 셔틀 서비스에 픽업 나온 직원도 아주 친절하고 차도 편안했습니다. 호텔 위치도 공항과 차로 10분 거리, 주요 유적지도 툭툭으로 15분 정도면 다닐 수 있고, 아주 맛있고, 적절한 가격의 캄보디아 음식점과도 툭툭으로 10분 거리로 아주 편합니다.
4 out of 5
Recommended
for Everyone
by A verified traveller from sydney, australia

Comfortable, convenient, resort-style hotel

Posted 21-Jan-2016
This Cambodian hotel makes guests feel welcome. Staff greet patrons with "good mornings" and big smiles as they move around the resort - which is lovely. The facilities are well-maintained. Pool, spa and gym are good. Rooms are spacious, airy, comfortable and well-serviced. The Khmer restaurant was excellent - the Lobby restaurant was fine, but you will find better dining experiences in town - a 3 USD tuk-tuk ride away. Location is excellent for temples. Airport is 10 mins away. Minor quibbles are that provision of storage for clothes could be better - and there was no milk provided for tea/coffee - just coffeemate creamer. I wouldn't want to spend all day here - but as a base for touring it fit the bill at an excellent price.
5 out of 5
Recommended
for Everyone
by A verified traveller from OC

Very nice hotel

Posted 21-Jan-2016
Hotel was very nice and worthy of a 5-star rating. Breakfast was absolutely good with different varieties. Staff were very courteous and always willing to help you. Complimentary shuttle from hotel to the town was very convinient. I would recommend this hotel to everybody and will stay again if ever I go back to Siem Reap.
4 out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

good service but .....

Posted 20-Jan-2016
Pros: free airport transfer
It was comfortable stay except too many Chinese and Korean making noise all the time even midnight. In fact, I could hear them shouting at 3:00am. I stayed for 4 consecutive nights and I could not sleep at all, so I asked them to change the room on the third day. The room was far away from Korean and Chinese as I orderd and at last I spent a comfortable night at the hotel. I know this problem was not caused by the hotel but the hotel should try to do something on this issue. Most of them do not know the global standard manners and rules.
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Nice hotel and location.

Posted 18-Jan-2016
Pros: Hotel provided free airport shuttle and area shuttle to downtown/pub street. Breakfast buffet was awesome, lots of food choices!
Cons: Bathroom shower and toilet seat not so 5 star hotel.
Location: Close to cultural center and downtown.
Experienced 5 star hotel hospitality. Concierge helped us booked a tour to the temples, too.
5 out of 5
Recommended
for Everyone
by A verified traveller from JAPAN

アジアリーゾートホテル

Posted 12-Jan-2016
Pros: 接客。たずさわった全ての方が笑顔で、きめ細やかなサービスをしてくださりました。
Location: 街中までトゥクトゥクで10分かからない。行(3ドル)帰り(4ドル) ナイトマーケットまで無料送迎バスあり
アジアリゾート特有のゆったりと時間が流れるホテルでした。 敷地内全体がオープンな感じで過ごしやすかったです。 マーケットの中心街からは少し離れていますが、トゥクトゥクで10分かからないです。 ホテルの周りには何もありませんが、静かでいいです。 部屋もきれいで、フルーツとミネラルウォーターのサービスが毎日ありました。 SPAの値段も良心的で、クォリティーの高い施設でした。 小さなお子様連れから年配のご両親とご一緒でも、カップルでもどんな層にも おすすめです。ホテルでのんびりしたい方には特におすすめです。
4 out of 5
Recommended
for Everyone
by A verified traveller from 横浜市

繁華街からは、ちょっと離れていますが

Posted 04-Jan-2016
Pros: 客室の不具合について、即対応して頂いたこと。 気さくで、フレンドリーな、ホテルスタッフ。(日本人女性スタッフを含めて)
Cons: 宿泊前の、機能チェック。(今回、トイレの詰まりがあったので) 又、シャワーの水圧が、もう少し高ければ、なお良いかと思います。
繁華街のオールドマーケットまでは、無料のホテルシャトルバスが出ており、便利かと思います。又トゥクトゥクなら、いつでも 片道3$の定額(距離を考えると高くはないかと)で、ホテルから出ていますよ。 ホテルスタッフも気さくで、とてもフレンドリーで、気分良く過ごすことが出来ました。 朝食は、メニューも豊富で、美味しかったです。 ただ1つ残念だったのが、宿泊した部屋のトイレが詰まっていたことと、シャワーの水圧が多少弱かったことかな。 でも、トイレの詰まりについては、即対応して頂き、その後は、問題なく使用出来たので、良かったかと。 機会があれば、是非宿泊したいホテルのひとつかと考えています。
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Jan-2016
Im Pool fallen Fliesen ab , toll das es einen Kinderspielplatz gibt , weniger schön das er in einem 5 Sternehotel in einem sehr schlechten Zustand ist .Teilweise ragen Befestigungsschrauben aus bem Boden wo man sich doch erhebliche Verletzungen zuziehen könnte ,Klettergerüst kaputt ect,.Das Galaweihnachtsbüffee sucht seinesgleichen es war rundherum ein tolles Erlebnis.Insgesamt erholsame 5 Tage,