2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews of Angkor Palace Resort & Spa

5 out of 5
Angkor Palace Resort & Spa
No 555 Phum Kruos, Khum Svay Dangkum, Siem Reap

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1000 reviews" "
Rating 8 - Good. 298 out of 1000 reviews" "
Rating 6 - Okay. 39 out of 1000 reviews" "
Rating 4 - Poor. 6 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice layout, totally relaxing. amazing staff! fantastic rooms and bathrooms! The concierge Mr Kim was one of the best I have seen. I would go back to the hotel just for his services alone if need be!
Stayed 3 nights in Mar 2020
Response from Sopheak Jackson on 30 Mar 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with full score review, we believe you enjoyed your stay with us and it was a wonderful stay. Your compliment comment is really motivated and it will encourage our colleagues to perform the service even better for our guest We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Tracker, Sydney, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. Thoroughly enjoyed our time here. The spa was excellent. The breakfast buffet was very good. We enjoyed lazing around the pool.
Stayed 3 nights in Feb 2020
Response from Sopheak Jackson on 10 Mar 2020
Dear Tracker Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort to be your accommodation, as well as the time to share the feedback of experience staying with us recently. We are delighted to read the feedback that you have enjoyed your stay at our resort, and we appreciated your compliments on our, spa, food, and pool. It is very motivating for us. We believe you are doing well. We look forward to having you return to our lovely resort in a not too distant future. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Liked the quietness of this resort, liked the cheap TUK TUK waiting out front to take you wherever you wanted to go. Liked the grounds, except they needed more flowing water in their little river. It was a mosquito breeding ground, and there was many mosquitoes. I did not like the price gouging on the mini bar. 3$ on a coke is a bit excessive. Take tuk tuk to grocery and bring your own in, but they have sign stating no outside food or drink, but wasn’t enforced.
Stayed 5 nights in Feb 2020
Response from Sopheak Jackson on 10 Mar 2020
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort for your stay, and sharing your fantastic review of our resort. We are absolutely delighted to read that you have enjoyed your stay with us by your comment. Your compliments will certainly encourage us to provide the very best service for our guests. We are delighted to read the feedback comment that you enjoyed at our resort, and we appreciated your compliments on our resort, service as mentioned. Regard to the price, of course, we are a 5-star hotel, the price a bit higher than the local who just selling the normal price. However, we believe that you had spent your holiday and it was wonderful at our resort. We wish to see you back to visit us again in the future, so we will look after your accommodation as a requirement. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5 star luxury resort in Siem Reap, Cambodia.

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent service, staff, room, and hotel grounds
Stayed 4 nights in Feb 2020
Response from Sopheak Jackson on 10 Mar 2020
Dear Anthony Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciated for your feedback on our service staff, room, and our resort ground. We believe that you have enjoyed your stay with us. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. The room itself is fairly standard; hard bed, tiny balcony, but nice decor and spacious. The resort itself is beautiful. The pools are amazing although in need of some tile repairs. The small childrens playground is great for entertaining the kids. The gym, spa, and saunas are excellent and the breakfast has great options. They even have reliable and friendly tut tut drivers just available just off site to make the distance from the main centre a non-issue. I would most definitely recommend the resort.
Stayed 5 nights in Feb 2020
Response from Sopheak Jackson on 10 Mar 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with the full score review, we could see you have enjoyed your stay with us and it was a wonderful stay. Your recommendation is really motivated and it will encourage our colleagues to perform the service even better for our guest We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

6/10 Okay

Steven, Detroit,mich

Liked: Cleanliness, amenities, property conditions & facilities
The property met my expectations clean well maintained,however there were issues, the in room safe malfunctioned not once but twice also my electronic key did not work returning one evening although these issues were rectified the staff made me feel as though I was the issue. The scuttle service to the night marked was on time and very easy to use, food was splendid over all I enjoyed my week here.
Stayed 7 nights in Feb 2020
Response from Sopheak Jackson on 21 Feb 2020
Dear Steven Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort to be your accommodation, as well as your time to share the feedback of experience staying with us recently. We are delighted to read the feedback comment that you enjoyed at our resort and met your expectations clean well maitained. We appreciate. However, we apologise regard to safe and our staff issue happened to you. We have brought your comment to our management in order to action, and indeed to make sure there will be maintain and no more happening to our next guest. We again thank you for your feedback, and we could see the is just the new opportunity for us to improve. We believe your family and you are doing well. We look forward to having you return to our lovely resort in a not too distant future, so that your accommodation will confirm and solve. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Bill, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot to base a trip to Angkor Wat ant the other temples. Not too close to the hustle and bustle of downtown Siem Reap but transportation by Tuk-tuk was ver economical and efficient. Staff very friendly and helpful and the resort grounds were outstanding
Stayed 4 nights in Feb 2020
Response from Sopheak Jackson on 13 Feb 2020
Dear Bill Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate, and strongly believe that you enjoyed your stay and it was a wonderful stay with us. To the higher level of service delivery and ensure to anticipate all the needs of our guests, we always commit at any moment or occasion. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

RK, Bay Area, CA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained resort, clean & spacious rooms with friendly staff!!!
Stayed 4 nights in Jan 2020
Response from Sopheak Jackson on 20 Jan 2020
Dear RK Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with full score review for our resort as "Well maintained resort, clean & spacious rooms with friendly staff!!!." we believe you enjoyed your stay with us and it was a wonderful stay. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great resort !
An excellent resort ,friendly staff & a very relaxing pool area in a nice quiet area away from the main shopping hub around Pub Street. The Resort had great facilities but The Club Lounge facilities definitely needs to upgrade to international standards.
Stayed 7 nights in Dec 2019
Response from Sopheak Jackson on 11 Jan 2020
Dear Margaret Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort to be your accommodation, as well as your time to share the feedback of experience staying with us recently. We are delighted to read the feedback comment that you enjoyed at our resort, and we appreciated your compliments on our services, friendly staff and facilities detail mentioned. We also notice about your feedback on the Club Lounge facilities. We will bring up to our management. However, thank you again or your feedback and compliment, it is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay. We believe your family and you are doing well. We look forward to having you return to our lovely resort in a not too distant future. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Sopheak Jackson on 4 Jan 2020
Dear Jaime Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking the time to rate us full score. Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our resort. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Staff were very friendly and the rooms were a good size. Live entertainment was excellent. The pool is need of maintenance (tiles are falling off). The restaurant for lunch and dinner has good food but the service is too slow. We waited 45 minutes for our dinner and with young kids this is not ideal.
Stayed 8 nights in Dec 2019
Response from Sopheak Jackson on 4 Jan 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort for your stay, and for sharing your feedback on our resort. We have reached our manager of the department to view the feedback from you about the swimming pool, restaurant service. It is the opportunity for us to improve and attention to our service, and indeed your comment will be dealt with to solve for our next guests. Beside of these 2 cases, we strongly believe that you had enjoyed your stay with us. We believe your family and you are doing well Our team looks forward to welcoming you back to our resort in the future, and do let us know when you return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and beautiful property. Staff were very helpful without being intrusive. Would highly recommend.
Stayed 2 nights in Dec 2019
Response from Sopheak Jackson on 4 Jan 2020
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort to be your accommodation, as well as your time to share the feedback of experience staying with us recently. We are delighted to read the feedback comment about our resort, and we appreciated your compliments on our staff service and well maintained and beautiful property as mentioned, especially your recommendation. It is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay. We believe your family and you are doing well. We look forward to having you return to our lovely resort in a not too distant future. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is great to relax after a whole day in Angkor Wat. My kids loved the pools! The breakfast was good and the service was great. Again Great Service!
Stayed 2 nights in Dec 2019
Response from Sopheak Jackson on 28 Dec 2019
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. We are delighted to read the feedback comment. we appreciated your compliments on our services as Asian Greats Service, pool facility and the breakfast as mentioned. It is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great for our family of 9 persons and we have enjoyed our stay.
Stayed 4 nights in Dec 2019
Response from Sopheka Jackson on 28 Dec 2019
Dear Anonymous Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking the time to share your experience staying with us recently. We appreciate your recommendation for the family traveler. We believed that you enjoyed your stay here with us and must be a great time (with your family) in Siem Reap, Temple Town of Cambodia. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Carol, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained beautiful property, the room is spacious
Stayed 3 nights in Dec 2019
Response from Jackson on 28 Dec 2019
Dear Carol Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking the time to share your experience staying with us recently. We appreciate your feedback with the full score review, we believe you enjoyed your stay with us and it was a wonderful stay. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Sopheak Jackson E-Commerce Manager Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

2/10 Terrible

Verified traveller

Disliked: Staff & service
Unable to assist when required to cancel. Very poor customer service.
Stayed 2 nights in Dec 2019
Response from S.Jack on 19 Dec 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa. Thank you for choosing our resort for your accommodation, and feedback on "Unable to assist when required to cancel." Actually, you have contacted us on arrival date by email request for refund your reservation by the reason "you cannot come to stay due to your travel plan has changed to another destination," then you were NO SHOW not coming to stay at our resort. Please kindly inform that we aim to provide the accommodation and service to our guests to be satisfied. However, we would apologize that we are not able to flexible for your reservation as you request. We just follow the cancellation policy stated clearly, in your booking voucher from Expedia, we believe that you have read before and after you booked our room (Free of charge if cancel 3 days before arrival date.) Of course, the policy is just the guideline for us to follow, and it also could apply the exceptional serious-unexpected cases happening to the guests during traveling that caused not able to traveling immediately with verification/evidence that we require to reach our management team for solution. So we would say apologize again that your reason of changing travel plan is not reasonable for us to waive your reservation (and we believe that all the 5-star hotels/resorts in the world would respond to you so. And hope your kind understanding. Thank you Best Regards Angkor Palace Resort & Spa

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from S.Jack on 16 Dec 2019
Dear Michelle Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score review for our hotel. Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury hotel in Siem Reap, Cambodia

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly. Grounds were beautifully maintained. Great value. Highly recommended.
Stayed 4 nights in Nov 2019
Response from S.Jack on 5 Dec 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you for choosing our resort to be your accommodation, and taking the time to share the feedback of experience staying with us recently. We are delighted to read the feedback comment that you enjoyed at our resort, and we appreciated your compliments on our services, staff, and our garden-ground as mentioned. We believe you are doing well. We look forward to having you return to our lovely resort in a not too distant future. Best regards, Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

ishd72

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, well maintained hotel and well kept grounds.
Stayed 8 nights in Nov 2019
Response from S.Jack on 3 Dec 2019
Dear ishd72 Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share the feedback. We appreciate, and we believe you enjoyed your stay with us and it was a wonderful stay. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
We stayed in this hotel twice now and each time it was perfect. Amazing hotel, specious and comfortable rooms, relaxing pool and the best food at the restaurant. The staff are professional, friendly and lovely.
Stayed 7 nights in Oct 2019
Response from S.Jack on 14 Nov 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for your support in choosing our resort for your accommodation again. Thank you also for taking the time to share your experience staying with us recently. We appreciate your feedback again with full score review and are glad that we have achieve our goal in service provider. Your compliment comment is really motivated and it will encourage our colleagues to perform the service even better for our guest We trust you are well. We wish to see you back to visit us again in the future, that may bring you Siem Reap again, and let us know so that we could look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from S.Jack on 14 Nov 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive full score for our hotel even no comment. We appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury hotel in Siem Reap, Cambodia.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from S.Jack on 6 Nov 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive full score for our hotel even no comment. We appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019
Response from S.Jack on 6 Nov 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive full score for our hotel even no comment. We appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019
Response from S.Jack on 6 Nov 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive full score for our hotel even no comment. We appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Perfect
It was a little way out of town, tuk-tuk ride was $3 to Pub Street, (their free shuttle only operates at night and you have to book) A few of their ameneties weren't possible to use such as the golf driving range. Hotel staff were brilliant, very friendly and willing to help. If you were thinking of paying extra for the pool view i wouldn't worry as they explained most of the trees have grown and you can't see the pool anyway. Be careful at happy hour as we found out it wasn't valid at the pool bar only inside the foyer (bit strange in a hotel with such a beautiful pool where most people spend the day) Breakfast was fantastic, many things to choose from. Overall it was a hotel i would recommend, they just need to change a few small things and it would be perfect.
Stayed 5 nights in Oct 2019
Response from S.Jack on 15 Oct 2019
Dear Andrew Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort for your accommodation recently, and sharing your fantastic review with the compliment of our resort facilities and staff. We are absolutely delighted to read that you have enjoyed your stay with us. With commitment to offering memorable and best service of our team and you deserve all of those care and service during your stay. Your compliments will certainly encourage us to keep providing the very best service for our guests. We, again, say thank you for your feedback and recommend our resort. We believe that you are doing well. Our team looks forward to welcoming you back to our resort in the future. Best regards, Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Excellent

DmitryH, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Siem Reap, a jewel in the small town. I would highly recommend it to all tourists and business people. Great staff and good food. We even received a complementary cake for our son on his birthday. It was very touching.
Stayed 3 nights in Oct 2019
Response from S.Jack on 14 Oct 2019
Dear DmitryH Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort for your accommodation, and sharing your fantastic review of our resort with compliment and recommendation. We are absolutely delighted to read and to know that you have enjoyed your stay with us. To the higher level of service delivery and ensure to anticipate all the needs of our guests, and you and your family deserve all of those care and service during your stay. Again, we really appreciate for your compliments We believe that you and your family are doing well. Our team looks forward to welcoming you and family back to our resort in the future, and you will deserve that touching-memorable-experience again with us. Best regards, Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went over and beyond to accommodate. I highly recommend this place.
Stayed 7 nights in Sep 2019
Response from S.Jack on 9 Oct 2019
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort for your stay and leaving a positive review and recommend our resort to Expedia Group Community. We really appreciate for your feedback. Your comment is very motivating for us to keep the commitment in service providing to achieve our guests' full satisfaction, memorable and comfortable stay. We believe that you are doing well. We are looking forward to welcoming you back to our resort. Best regards, Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very attentive. Could improve on breakfast and lunch menu, breakfast used to have more variety. Our experience at the spa was less than satisfactory, they forgot our appointment and made mistakes with our bill.
Stayed 3 nights in Sep 2019
Response from S.Jack on 26 Sept 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback. We would like to apologise for the inconvenience that may be caused by holiday regard to our spa treatment service. We have informed our Spa Manager to investigate and indeed it will be dealt with to solve it for attention to our other guests. We trust you are well and please contact us directly if you plan to return to Siem Reap so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing holiday experience
A truly amazing stay at a genuine resort. We both loved our two nights and only wished it were longer. The staff were exceptional and made us feel like a king and queen; an absolute credit to their company. Angkor Wat temples were great but our stay in Angkor Palace Resort & Spa made Siem Reap truly memorable.
Stayed 2 nights in Sep 2019
Response from S.Jack on 17 Sept 2019
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort for your stay, and sharing your fantastic review of our resort. We are absolutely delighted to read that you have enjoyed your stay with us. To the higher level of service delivery and ensure to anticipate all the needs of our guests, and you deserve all of those care and service during your stay. We always commit. Your compliments will certainly encourage us to provide the very best service for our guests. We believe that you are doing well. Our team looks forward to welcoming you back to our resort in the future. Best regards, Angkor Palace Resort & Spa, the 5-star luxury resort in Siem Reap, Cambodia.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, outstanding...no faults. Check-In, was the most welcoming I have ever experienced.
Stayed 3 nights in Aug 2019
Response from S.Jack on 4 Sept 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with full score review, we believe you enjoyed your stay with us and it was a wonderful stay. Your compliment comment is really motivated and it will encourage our colleagues to perform the service even better for our guest We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Kabeer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what excellent meant to be, everything excell
Stayed 2 nights in Aug 2019
Response from S.Jack on 27 Aug 2019
Dear Kabeer Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our hotel for your accommodation recently, and taking your time to share your positive review for our hotel. We appreciate it even no much comment, and we strongly believe that you had spent a wonderful holiday at our hotel with your full score. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2019
Response from S.Jack on 19 Aug 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our hotel for your accommodation recently. We appreciate it even it is not a better score, but it would be great if you could share us the case in order to investigate and dealing the case. However, we trust you are well. We wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Residence & Villa, 5-star luxury hotel in Siem Reap, Cambodia.

10/10 Excellent

Seymour, USA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service. They took care of my family from day one. I would highly recommend this resort, you wouldn't regret it.
Stayed 4 nights in Jul 2019
Response from S.Jack on 3 Aug 2019
Dear Seymour Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciated hearing that you enjoyed your stay here with us and were delighted to know that you have a great time (with your family) staying at our resort in Siem Reap, Temple Town of Cambodia. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and efficient. Really easy to book trips. The hotel and gardens are stunning. Breakfast started early and was about the best I’ve experienced.
Stayed 2 nights in Jul 2019
Response from S.Jack on 1 Aug 2019
Dear Kate Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We are delighted to read the feedback comment that you enjoyed at our resort, and we appreciated your compliments on our services, staff, and stunning-garden. It is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints at all. The fee was reasonable and breakfast was good
Stayed 2 nights in Jul 2019
Response from S.Jack on 1 Aug 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re coming to Siem Reap definitely stay at Angkor Palace! It feels like an oasis miles from the city, but it is only a short tuk tuk away from Pub Street and all the sights. When you’re there you can’t hear any horns or cars or anything, just the birds and insects and silence. It’s so nice to come back to after a crazy day of exploring and adventuring. The grounds of the resort are so spacious and green, and a lot of the time it felt like we had the resort to ourselves. The staff are so welcoming and lovely, and tend to any need you have with a warm smile. I honestly can’t fault anything about this place or the super friendly staff and wish we had stayed longer. Thank you Angkor Palace! 5 stars!
Stayed 6 nights in Jul 2019
Response from S.Jack on 30 Jul 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort to be your accommodation, as well as your time to share the feedback your wonderful experience staying with us recently. We are delighted to read the feedback comment that you enjoyed at our resort, and we appreciated your compliments on our services, staff and facilities detail mentioned. It is very motivating for us to keep the commitment in the service provider to achieve our guests' full satisfaction, memorable and comfortable stay as we always commit. On behalf of the entire team, we would like to thank you once again for taking time to share your review and recommend us on Expedia Community, and we are looking forward to welcoming you back to our resort soon if your traveling plan brings you back to Angkor Wat Land in the future. Best regards, Angkor Palace Resort & Spa, 5-star luxury resort in Siem Reap, Cambodia

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities, well keep grounds. Staff always willing to help. A excellent place to relax. Gym was hard to cool - problems with airconditioning
Stayed 5 nights in Jul 2019
Response from S.Jack on 18 Jul 2019
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. Thank you very much for your positive review for our resort. Our gym is facing to the sunlight, so the temperature irregular, but still undercontrol if immediately inform to our team to adjust the air-con there. However, we trust that case of gym was not ruined your holiday base on your feedback. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

10/10 Excellent

AL, Southern California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff very attentive and accommodating. I will certainly stay at this property in the future whenever I visit Siem Reap.
Stayed 2 nights in Jun 2019
Response from S.Jack on 13 Jul 2019
Dear AL Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate reading your positive feedback. Your compliment is really motivated and it will encourage our colleagues to perform the service even better for our guest We trust you are well. We are looking to welcome you back to visit us again in the future. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

10/10 Excellent

RajMailvaganam, High Wycombe UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good accommodation. Very helpful and excellent Spa facilities. Every morning some Fruits and water delivered to the room. Good service.
Stayed 3 nights in Jul 2019
Response from S.Jack on 10 Jul 2019
Dear RajMailvaganam Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We are happy to hear that you enjoyed and it was a great time staying with us. Thank you very much for your positive review of our resort. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

10/10 Excellent

Fred, Vancouver, BC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, beautifully maintained property, good food
Stayed 3 nights in Jun 2019
Response from S.Jack on 4 Jul 2019
Dear Fred Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We are happy to hear that you enjoyed and it was a great time staying with us. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value
Very large room and comfortable. Friendly staff. Big selection at breakfast although food quality was just okay.
Stayed 1 night in Jun 2019
Response from S.Jack on 2 Jul 2019
Dear Value Guest Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. As per your feedback, we strongly believe that you have enjoyed and it was a great time staying with us. Thank you very much for your positive review for our resort. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice entrance, nice pool. Restaurant menu is very limited and pricey
Stayed 3 nights in Jun 2019
Response from S.Jack on 21 Jun 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019
Response from S.Jack on 3 Jun 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking the time to share your positive score for our resort. We appreciate it even no comment, and we strongly believe that you had spent the holiday at our resort and it has been wonderful. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

10/10 Excellent

GK, Scotland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel (visiting as a family - 2 children April). The facilities (2 pools, gardens, spa and gym) were great and very quiet at the time we stayed (as New Year just passed). The concierge went out of his way to help us organize a child-friendly tour to the temples, which allowed return to the hotel when ever it got too hot. The staff were very attentive without being overbearing and helped greatly when my daughter bashed herself. Complimentary massage went down well and the gym was well served if slightly hot on the day of use. We ate in the restaurant and sampled the bar food. Both were nice without being memorable. Prices are as you would expect for a western hotel - not cheap but not over the top either and the quality was always good. The hotel is a little out of town but that suited us well. A short tuc tuc journey (10 mins) took us anywhere we needed to go. The architecture is also a bit more authentic than other establishments and really rather lovely despite not being new (in fact better for it). A lovely welcome and a lovely stay - would recommend.
Stayed 4 nights in Apr 2019
Response from S.Jack on 8 May 2019
Dear GK Greetings from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciated to hear that you enjoyed your stay here with us and were delighted to know that you have a great time (with your family) in Siem Reap, Temple Town of Cambodia. We are so thankful to your value feedback that we have succeeded in exceeding your expectations as that is always our commitment. Your compliments will certainly encourage us to provide the very best service for our guests. We will share your amazing comments to our team and they will be delighted to have been accredited for their outstanding services. On behalf of the entire team, we would like to thank you once again for taking time to share your review and recommend us on Expedia community, and we are looking forwards to welcoming you back to our resort soon if your travelling plan bring you back to Angkor Wat Land in the future Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
Perfect place
Stayed 3 nights in Apr 2019
Response from S.Jack on 3 May 2019
Dear Richard Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive full score for our resort. We appreciate it even no much more comment beside of "Perfect place," but by your comment we strongly believe that you had spent holiday at our resort and it has been wonderful. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from S.Jack on 3 May 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive score for our resort. We appreciate it even no comment, and we strongly believe that you had spent holiday at our resort and it has been wonderful. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, helpful staff. Possibly the best hotel I have stayed in!
Stayed 3 nights in Apr 2019
Response from S.Jack on 26 Apr 2019
Dear Melissa Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation recently, and taking your time to share your positive score for our resort. We appreciate for your comment even short, but it is showing us that you have enjoy your stay with us, and it has been wonderful. We trust you are well. If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Good value property about 10 mins from the town center. Staff however were not what you expect of a five star hotel. Breakfast buffet was just "OK" and quality of in house dining was also just "OK" - not five star
Stayed 5 nights in Apr 2019
Response from S.Jack on 24 Apr 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate for your comment, and showing us the opportunity to improve. We are actually not able to please everyone, but we have tried our best to provide accommodation service. We will bring your comment to the table, and investigate your case in order to improve us service. We trust you are well. If you plan to return to Siem Reap in the future, we would invite you to visit us again, so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not just buildings, has characters such as garden , water fall and koi fish , etc ...
Stayed 3 nights in Apr 2019
Response from S.Jack on 2 May 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia. Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We trust you are well. Do let us know when you plan to return so that we can look after your accommodation requirements. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. One large swimming pool and a quieter swimming pool. We enjoyed the both. Decorations around hotel is nice it is just like Angkor Wat and Angkor Thom in good condition. Breakfast is good too. I would come back to this hotel on my next visit.
Stayed 3 nights in Apr 2019
Response from S.Jack on 18 Apr 2019
Dear Value Guest Greetings to you from Angkor Palace Resort & Spa, Siem Reap, Cambodia Thank you for choosing our resort for your accommodation, as well as your time to share the compliment feedback of experience staying with us recently. We are delighted to read that you enjoyed your stay, and we appreciated for your compliments on services, staff, facilities and decoration of our resort. Your comment is very motivation for us to keep commitment in service provider to achieve our guests' full satisfaction, memorable and comfort stay. We look forward to having you return to our resort in future. Best regards, Angkor Palace Resort & Spa, Siem Reap, Cambodia