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Livemax Resort Upopoy Shiraoi Onsen

2.5 star property
Tranquility awaits at this peaceful resort where guests start their day with practical conveniences like complimentary WiFi and on-site parking options.

Choose dates to view prices

Livemax Resort Upopoy in Shiraoi Onsen provides a quiet retreat for travelers seeking calm. The property offers free in-room WiFi and self-parking, while the 24-hour front desk ensures assistance is always available throughout the stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is £81
additional charges may apply
28 May - 29 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Livemax Resort Upopoy Shiraoi Onsen pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Livemax Resort Upopoy Shiraoi Onsen?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Livemax Resort Upopoy Shiraoi Onsen on 28 May 2026 start from £81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Livemax Resort Upopoy Shiraoi Onsen?

Self-parking is free at this property.

What time is check-in at Livemax Resort Upopoy Shiraoi Onsen?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Livemax Resort Upopoy Shiraoi Onsen?

Checkout is at 11:00 AM.

Where is Livemax Resort Upopoy Shiraoi Onsen located?

Situated in Shiraoi, this hotel is within a 10-minute walk of Shiraoi Tourist Information Center and Upopoy National Ainu Museum and Park. Lake Poroto is 0.7 mi (1.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.2

Amenities

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 13 out of 34 reviews
Rating 8 - Good. 14 out of 34 reviews
Rating 6 - Okay. 4 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

Reviews

Verified

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Great Location for Ainu Museum

Beautiful modern hotel close to Ainu museum. Easy parking in front of hotel. Wonderful buffet for both breakfast and dinner.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a solid deal. Not only was it $60 USD in total for one night... Breakfast & Dinner was included in a buffet, food was the best buffet food I've had- what a great deal. Onsen experience was super fun as well.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Doranne

Liked: Cleanliness, staff & service
Disliked: Room comfort
Breakfast was good with lots of options. Parking area was safe.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at capsule room. Towel and bathtowdl are facilitated. I take a large bath and sauna. Very comfortable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing price and onsen
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
As a North American traveler, you need to make sure you select a western room that has a shower. Some of the rooms do not have a shower and you need to use the baths. This is a problem if you have a morning flight as the bath not open early enough. It is also a problem if you think you can shower in your own room.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Taniuchi

Liked: Cleanliness, staff & service, property conditions & facilities
朝夕どちらもとっても美味しくて最高です！ スタッフの皆さんもとてもにこやかで対応も良く、困ったことを気楽に聞ける雰囲気が本当に助かりました
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tetsuya

Liked: Staff & service
Disliked: Amenities
前もって知っていましたが、温泉の設備がいくつか壊れていて使えませんでした。それ以外は、24時間利用できる漫画コーナーや、白老牛の鉄板焼・ステーキのバイキングな満足できました。
Stayed 1 night in Mar 2026
Verified

8/10 Good

Akiko

Liked: Cleanliness, amenities
設備故障で温泉水でなかったのは残念でしたが施設清掃も行き届き、食事は海鮮もあり特に白老牛が絶品でした。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

NORIYOSHI

Liked: Cleanliness, property conditions & facilities
マンガが沢山あるのがいい
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KEISUKE

Liked: Cleanliness, amenities, property conditions & facilities
部屋が広くて良かった！
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

yamamura

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も浴場もキレイで広くてよかったです
Stayed 1 night in Oct 2025
Verified

6/10 Okay

yoshitaka

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
温泉が、まだ、出ない　 1階のお酒の自販機か、使えなかった 2階のウォーターサーバが無くなり、残念だった
Stayed 3 nights in Oct 2025
Verified

8/10 Good

KASUMI

Liked: Staff & service
温泉がなかったのですが、大浴場は綺麗で気持ちよく入浴できました。食事はあると思っていたメニューが夜も朝も無く残念でしたが、白老牛と虎杖浜のたらこ･明太子はとても美味しかったです。スタッフの方の対応も丁寧でした。
Stayed 1 night in Sep 2025
Verified

8/10 Good

mitsugu

Liked: Cleanliness, staff & service
よかった
Stayed 1 night in Sep 2025
Verified

4/10 Poor

yasutaka

Disliked: Cleanliness, staff & service, property conditions & facilities
かいな
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

yoshitaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
男性用のお風呂の露天風呂に出る所のドアが開家閉めが、スムーズにいかない カプセルの中のロッカーには、もう一つ、ハンガーが有ると便利、日帰り温泉用に作られたカウンターで、バーをしたら、もっと楽しめるかもです　Totalでは、良いと、感じます
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ayuko

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方々の対応がとても感じ良くご親切でした。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

yoshitaka

Liked: Cleanliness
良かった所は、大浴場と施設の設備 　しかし、まだ、温泉が出ていない カプセルに泊まったけど、ハンガーが3つは欲しいのと、タオルを干すためのフックがカプセルの中に欲しい
Stayed 1 night in May 2025
Verified

4/10 Poor

noriko

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
白老に宿泊したかったので、とても楽しみにしていました。しかし、オープンの設備が間に合わずに冷暖房がない事をチェックインの時に伝えられました。扇風機を貸し出すので暑いときは言ってくださいと言われて部屋に行くと網戸で窓は全開の状態ですが厚くて辛く扇風機も部屋にあったのですが、コンセントが１か所しかなく、届かない、電話すると延長コードを持ってきてくれましたが、扇風機ではしのげないほど暑かったし煩くて眠れなかった。 お風呂は大きいので期待していましたが、フロントの女性が案内時に１００円が必要だと教えてくれなかったので、カギを持ったまま入浴しました。露天風呂もあり入ったら３５℃しかなく、ぬるくて入れず、朝は入れるかと思い足を入れたら４７．８℃と高温で火傷するかと思いました。結局露天の温泉には入れず。 お風呂の時計も止まったまま、体重計も電池がないのか使えず。 サウナは広くて気持ちよかったです。 がっかりはしましたが、帰りに女性スタッフさんが、暑くて眠れなかったのではないですか？スタッフも心苦しくて、と声を掛けてくれて救われました この一言で、設備が整ったらまた泊まろうと思いました せっかく綺麗で広くてお風呂も清潔で設備も新しくていいホテルの様な感じなのに、すべてが見切り発車の感じが否めなく、残念でした。 凄く損をした気分になってしまいました。 白老のホテルは嬉しいし泊まりたいけど、しっかりと設備を整えてからのオープンが良かったのにと思うと本当に残念でした。 今度はすべての設備が整ってホテルらしくなってから利用出来たらいいなと思います。 冬には整うような事を言っていたので次回泊まるのを楽しみにしています。 是非頑張ってもらいたいです。 後、以前玄関に剥製か何かを置いていたのかな？と思うような臭いが凄く気になりました。 その臭いが常に鼻に付きまとってあちこちの臭いが気になりました。 是非脱臭した方が良いと思います。
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

CHRIS

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
エアコンがないにも関わらず、記載されていない。 お風呂も湯が入っていないゾーンがある。 また、貸出できる備品を受付で借りようとしたら、まだ準備ができていないとのこと。 エアコンがなく、蒸し暑く、それに対しての対応は何もなし。 電気も勝手に常夜灯になった。（勝手に切れる）
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Yasuko

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

CHIKAKO

Stayed 2 nights in Feb 2026
Verified

8/10 Good

go

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lothar

Stayed 1 night in Feb 2026