Title: Livemax Resort Upopoy Shiraoi Onsen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=104920708&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Livemax Resort Upopoy Shiraoi Onsen Tranquility awaits at this peaceful resort where guests start their day with practical conveniences like complimentary WiFi and on-site parking options. ## Photo gallery for Livemax Resort Upopoy Shiraoi Onsen ![Rooftop terrace - Livemax Resort Upopoy Shiraoi Onsen (Shiraoi)](https://images.trvl-media.com/lodging/105000000/104930000/104920800/104920708/420b28bd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Japanese Room Superior | In-room safe, free WiFi, bed sheets - Livemax Resort Upopoy Shiraoi Onsen (Shiraoi)](https://images.trvl-media.com/lodging/105000000/104930000/104920800/104920708/d80f066d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet - Livemax Resort Upopoy Shiraoi Onsen (Shiraoi)](https://images.trvl-media.com/lodging/105000000/104930000/104920800/104920708/4a40f168.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Livemax Resort Upopoy Shiraoi Onsen (Shiraoi)](https://images.trvl-media.com/lodging/105000000/104930000/104920800/104920708/e08d90aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Livemax Resort Upopoy Shiraoi Onsen (Shiraoi)](https://images.trvl-media.com/lodging/105000000/104930000/104920800/104920708/aa352fd1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Livemax Resort Upopoy in Shiraoi Onsen provides a quiet retreat for travelers seeking calm. The property offers free in-room WiFi and self-parking, while the 24-hour front desk ensures assistance is always available throughout the stay. ## Reviews 7.6 Good ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available - Housekeeping - 24/7 front desk £64 8 Jan - 9 Jan ## Room options ### Check availability for these dates Tonight [Jan 3 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=104920708&PinnedHotelID=104920708&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=104920708&PinnedHotelID=104920708&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 4 - Jan 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=104920708&PinnedHotelID=104920708&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=104920708&PinnedHotelID=104920708&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=104920708&PinnedHotelID=104920708&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=104920708&PinnedHotelID=104920708&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=104920708&PinnedHotelID=104920708&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=104920708&PinnedHotelID=104920708&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for Modern Western Style Room ![Modern Western Style Room | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104930000/104920800/104920708/831e727c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Modern Western Style Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Hairdryer Cable channels Living room In-room safe Daily housekeeping - 391 sq ft - 1 bedroom - Sleeps 2 - 2 Large Single Beds ### View all photos for \[Capsule Room\] Men only, Non Smoking ![[Capsule Room] Men only, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104930000/104920800/104920708/49a7001b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Capsule Room\] Men only, Non Smoking 8.0 Very good 2 reviews ### Highlights Air conditioning Hairdryer Daily housekeeping In-room safe - 22 sq ft - Sleeps 1 - 1 Single Futon ### View all photos for Western Modern Japanese-Western Room (52 sqm) ![Western Modern Japanese-Western Room (52 sqm) | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104930000/104920800/104920708/039c0dae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Modern Japanese-Western Room (52 sqm) ### Highlights Air conditioning Flat-screen TV Separate bedroom Shower/bath combination Private bathroom Hairdryer Cable channels Living room - 569 sq ft - 1 bedroom - Sleeps 3 - 2 Large Single Beds and 1 Single Futon ### View all photos for Universal Twin Bed Room ![Universal Twin Bed Room | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104930000/104920800/104920708/85e82aa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Universal Twin Bed Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Shower/bath combination Private bathroom Hairdryer Cable channels Living room - 391 sq ft - 1 bedroom - Desert view - Sleeps 2 - 2 Single Beds ### View all photos for Universal Single Bed Room ![Universal Single Bed Room | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104930000/104920800/104920708/f6d06b4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Universal Single Bed Room ### Highlights Air conditioning Separate bedroom Shower/bath combination Private bathroom Hairdryer Living room In-room safe Daily housekeeping - 391 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Japanese Room Standard ![Japanese Room Standard | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104930000/104920800/104920708/2757c907.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Room Standard ### Highlights Air conditioning Flat-screen TV Separate bedroom Hairdryer Cable channels Living room In-room safe Daily housekeeping - 142 sq ft - 1 bedroom - Sleeps 3 - 3 Single Futons ### View all photos for Japanese Room Superior ![Japanese Room Superior | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104930000/104920800/104920708/d80f066d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Room Superior ### Highlights Air conditioning Flat-screen TV Separate bedroom Hairdryer Cable channels Living room In-room safe Daily housekeeping - 178 sq ft - 1 bedroom - Sleeps 4 - 4 Single Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShiraoi-Hotels-Livemax-Resort-Upopoy-Shiraoi-Onsen.h104920708.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShiraoi-Hotels-Livemax-Resort-Upopoy-Shiraoi-Onsen.h104920708.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.55546%2C141.36667&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=K87L5bNHJnxvdIeHfRHfzIkYy2M=) 4-6-1 Higashimachi, Shiraoi, Hokkaido, 059-0904 #### What's nearby - Upopoy National Ainu Museum and Park \- 6 min walk \- 0.4 miles - Shiraoi Tourist Information Center \- 8 min walk \- 0.5 miles - Lake Shikotsu \- 32 min drive \- 23.7 miles - Shikotsu-Toya National Park \- 36 min drive \- 29.6 miles - New Chitose Airport Onsen \- 43 min drive \- 35.8 miles #### Getting around - Noboribetsu Station - 26 min drive - New Chitose Airport (CTS) - 49 min drive #### Restaurants - ‪sweets cafe ななかまど -イレンカ- - ‬11 min walk - ‪グラナダ - ‬5 min walk - ‪大鳳 中華レストラン - ‬2 min drive - ‪そば処福住白老店 - ‬13 min walk - ‪だるま亭 - ‬8 min drive ## About this property ### Livemax Resort Upopoy Shiraoi Onsen Property highlights Livemax Resort Upopoy Shiraoi Onsen provides a garden and more. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Buffet breakfast (surcharge) and a 24-hour front desk Room features All 60 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Hairdryers and toilet paper - Daily housekeeping and electrical adapters/chargers ## Similar properties ![Daily buffet breakfast (JPY 1500 per person)](https://images.trvl-media.com/lodging/7000000/6610000/6609700/6609640/35d8bd6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Wing International Tomakomai Tomakomai - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 934 reviews £32 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=6609640&PinnedHotelID=6609640&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/20000000/19280000/19276300/19276244/4b3c9715.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kojohama Onsen Hotel Kojohama - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 192 reviews £59 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=19276244&PinnedHotelID=19276244&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/25000000/24300000/24294300/24294236/c77d0eef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Noboribetsu Guest House AKA & AO - Hostel Noboribetsu - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 74 reviews £86 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=24294236&PinnedHotelID=24294236&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/23000000/22510000/22505900/22505845/e821d9d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New Tomakomai Prince Hotel Nagomi Tomakomai - Parking included - Free Wi-Fi - Air-conditioning - Business services 8.8 Excellent 115 reviews £81 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=22505845&PinnedHotelID=22505845&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/10000000/9630000/9622200/9622122/b5c79947.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### adex inn Noboribetsuonsencho - Free Wi-Fi - Breakfast available - Housekeeping - Microwave 7.8 Good 447 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=9622122&PinnedHotelID=9622122&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/4000000/3610000/3607500/3607460/12844c68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KOKO STAY Chitose Chitose - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 958 reviews £35 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=3607460&PinnedHotelID=3607460&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/33000000/32090000/32080600/32080551/25fcdc29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Guest House Otaru WANOKAZE - Hostel Otaru - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 56 reviews £33 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=32080551&PinnedHotelID=32080551&HadPinnedHotel=true®ionId=-1&adults=2) ![Free self-parking](https://images.trvl-media.com/lodging/100000000/99960000/99957600/99957510/b015758b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sho inn MINIMAL HOTEL Otaru - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 9.0 Wonderful 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=99957510&PinnedHotelID=99957510&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Single Room | Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/104000000/103370000/103365200/103365145/2121bb80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JR Mobile Inn Chitose Chitose - Kitchen - Washing machine - Free Wi-Fi - Air-conditioning 8.8 Excellent 38 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=103365145&PinnedHotelID=103365145&HadPinnedHotel=true®ionId=-1&adults=2) ![Free toiletries, hair dryer, slippers, electronic bidet](https://images.trvl-media.com/lodging/10000000/9630000/9622100/9622093/b0b3d313.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hotel Miyabitei Noboribetsuonsencho - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 330 reviews £131 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=9622093&PinnedHotelID=9622093&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 per person ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden ### Accessibility - No lift ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Toilet paper ### More - Air conditioning (climate-controlled) - Electrical adapters - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 1000 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Livemax Upopoy Shiraoi Onsen Livemax Resort Upopoy Shiraoi Onsen Hotel Livemax Resort Upopoy Shiraoi Onsen Shiraoi Livemax Resort Upopoy Shiraoi Onsen Hotel Shiraoi ## Frequently asked questions ### Is Livemax Resort Upopoy Shiraoi Onsen pet-friendly? ### How much does it cost to stay at Livemax Resort Upopoy Shiraoi Onsen? ### How much is parking at Livemax Resort Upopoy Shiraoi Onsen? ### What time is check-in at Livemax Resort Upopoy Shiraoi Onsen? ### What time is check-out at Livemax Resort Upopoy Shiraoi Onsen? ### Where is Livemax Resort Upopoy Shiraoi Onsen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Livemax Resort Upopoy Shiraoi Onsen Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 6.8 Amenities ### 7.8 Staff & service ### 7.4 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 6 8 - Good 7 6 - Okay 3 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Richard 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing price and onsen ##### Richard Stayed 2 nights in Sep 2025 ### 8/10 Good #### brian 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel in Great Location for Ainu Museum Beautiful modern hotel close to Ainu museum. Easy parking in front of hotel. Wonderful buffet for both breakfast and dinner. ##### brian Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Yoshiaki 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed at capsule room. Towel and bathtowdl are facilitated. I take a large bath and sauna. Very comfortable. ##### Yoshiaki Stayed 1 night in Sep 2025 ### 8/10 Good #### Martin 4 Aug 2025 Liked: Cleanliness, staff & service As a North American traveler, you need to make sure you select a western room that has a shower. Some of the rooms do not have a shower and you need to use the baths. This is a problem if you have a morning flight as the bath not open early enough. It is also a problem if you think you can shower in your own room. ##### Martin Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### KEISUKE 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities 部屋が広くて良かった！ ##### KEISUKE Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### yamamura 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities 部屋も浴場もキレイで広くてよかったです ##### yamamura Stayed 1 night in Oct 2025 ### 6/10 Okay #### yoshitaka 13 Oct 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities 温泉が、まだ、出ない 1階のお酒の自販機か、使えなかった 2階のウォーターサーバが無くなり、残念だった ##### yoshitaka Stayed 3 nights in Oct 2025 ### 8/10 Good #### KASUMI 1 Oct 2025 Liked: Staff & service 温泉がなかったのですが、大浴場は綺麗で気持ちよく入浴できました。食事はあると思っていたメニューが夜も朝も無く残念でしたが、白老牛と虎杖浜のたらこ･明太子はとても美味しかったです。スタッフの方の対応も丁寧でした。 ##### KASUMI Stayed 1 night in Sep 2025 ### 8/10 Good #### mitsugu 27 Sept 2025 Liked: Cleanliness, staff & service よかった ##### mitsugu Stayed 1 night in Sep 2025 ### 4/10 Poor #### yasutaka 24 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities かいな ##### yasutaka Stayed 1 night in Sep 2025 ### 10/10 Excellent #### yoshitaka 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 男性用のお風呂の露天風呂に出る所のドアが開家閉めが、スムーズにいかない カプセルの中のロッカーには、もう一つ、ハンガーが有ると便利、日帰り温泉用に作られたカウンターで、バーをしたら、もっと楽しめるかもです Totalでは、良いと、感じます ##### yoshitaka Stayed 1 night in Aug 2025 ### 8/10 Good #### Ayuko 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities スタッフの方々の対応がとても感じ良くご親切でした。 ##### Ayuko Stayed 1 night in Jun 2025 ### 10/10 Excellent #### yoshitaka 26 May 2025 Liked: Cleanliness 良かった所は、大浴場と施設の設備 しかし、まだ、温泉が出ていない カプセルに泊まったけど、ハンガーが3つは欲しいのと、タオルを干すためのフックがカプセルの中に欲しい ##### yoshitaka Stayed 1 night in May 2025 ### 4/10 Poor #### noriko 20 Aug 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities 白老に宿泊したかったので、とても楽しみにしていました。しかし、オープンの設備が間に合わずに冷暖房がない事をチェックインの時に伝えられました。扇風機を貸し出すので暑いときは言ってくださいと言われて部屋に行くと網戸で窓は全開の状態ですが厚くて辛く扇風機も部屋にあったのですが、コンセントが１か所しかなく、届かない、電話すると延長コードを持ってきてくれましたが、扇風機ではしのげないほど暑かったし煩くて眠れなかった。 お風呂は大きいので期待していましたが、フロントの女性が案内時に１００円が必要だと教えてくれなかったので、カギを持ったまま入浴しました。露天風呂もあり入ったら３５℃しかなく、ぬるくて入れず、朝は入れるかと思い足を入れたら４７．８℃と高温で火傷するかと思いました。結局露天の温泉には入れず。 お風呂の時計も止まったまま、体重計も電池がないのか使えず。 サウナは広くて気持ちよかったです。 がっかりはしましたが、帰りに女性スタッフさんが、暑くて眠れなかったのではないですか？スタッフも心苦しくて、と声を掛けてくれて救われました この一言で、設備が整ったらまた泊まろうと思いました せっかく綺麗で広くてお風呂も清潔で設備も新しくていいホテルの様な感じなのに、すべてが見切り発車の感じが否めなく、残念でした。 凄く損をした気分になってしまいました。 白老のホテルは嬉しいし泊まりたいけど、しっかりと設備を整えてからのオープンが良かったのにと思うと本当に残念でした。 今度はすべての設備が整ってホテルらしくなってから利用出来たらいいなと思います。 冬には整うような事を言っていたので次回泊まるのを楽しみにしています。 是非頑張ってもらいたいです。 後、以前玄関に剥製か何かを置いていたのかな？と思うような臭いが凄く気になりました。 その臭いが常に鼻に付きまとってあちこちの臭いが気になりました。 是非脱臭した方が良いと思います。 ##### noriko Stayed 1 night in Aug 2024 ### 2/10 Terrible #### CHRIS 19 Aug 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities エアコンがないにも関わらず、記載されていない。 お風呂も湯が入っていないゾーンがある。 また、貸出できる備品を受付で借りようとしたら、まだ準備ができていないとのこと。 エアコンがなく、蒸し暑く、それに対しての対応は何もなし。 電気も勝手に常夜灯になった。（勝手に切れる） ##### CHRIS Stayed 1 night in Aug 2024 ### 8/10 Good #### FUMIO 3 Oct 2025 Liked: Cleanliness ##### FUMIO Stayed 1 night in Oct 2025 ### 6/10 Okay #### ?? 6 Apr 2025 Liked: Cleanliness Disliked: Property conditions & facilities ##### ?? 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