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"Beautiful apartment, the owner is very nice and knows the area very well. "

"The place was cosy and the host was so very helpful with transport to grocery shopping and station, & lift passes. The small house had all the facilities you need and was toasty. "

"The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. "

"Wonderful stay. Staff was amazing, they helped transport our ski bags, they picked us up from the Hakuba train station and at the end of our stay dropped us off again. Highly recommend and would stay again. "

"We had a truly delightful stay. The space was generous, with three bedrooms, two bathrooms, and a spacious living and dining area. Everything was clean, comfortable, and tastefully decorated, making us feel completely at home. The kitchen was fully equipped with everything we needed, it had all the essentials and more. We enjoyed a cozy evening indoors, cooking and shabu shabu together. The host was incredibly nice and responsive, and all the information provided was clear and helpful. We’re...

"Everything was good but heating was very stuffy"