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Overview of Hotel Willow Banks

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Featured image
Balcony
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
32-inch LED TV with cable channels
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Explore the area

    Popular LocationChrist Church7 min walk
    Popular LocationShimla Mall8 min walk
    Popular LocationGaiety Theater8 min walk
    AirportShimla (SLV)21 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 375 sq ft
    • Valley view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Room
  • Interconnecting family room

    Room amenities

    • 750 sq ft
    • Valley view
    • Sleeps 4
    • 1 King Bed and 1 Large Single Sofa Bed
    More detailsInterconnecting family room
  • Room

    Room amenities

    • 375 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsRoom
  • Premium Room

    Room amenities

    • 375 sq ft
    • Valley view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsPremium Room
  • Premium Room with Kitchenette

    Room amenities

    • 375 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsPremium Room with Kitchenette

About this area

Shimla

Hotel Willow Banks is located in Shimla. Mall Road and Shimla Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Kufri Fun World.
Visit our Shimla travel guide
Popular Location

What's nearby

  • Mall Road - 1 min walk
  • Christ Church - 7 min walk
  • Shimla Mall - 8 min walk
  • Gaiety Theater - 8 min walk
  • Lakkar Bazar - 18 min walk

Getting around

  • AirportChandigarh (IXC) - 103 min drive

Restaurants

  • Eighteen71- Cookhouse & Bar - 3 min walk
  • Wazwan - 5 min walk
  • Honey Hut - 7 min walk
  • Loveena Restaurant - 8 min walk
  • Ashiana & Goofa - 8 min walk

About this property

Hotel Willow Banks

4-star spa hotel, walk to Mall Road
Along with 2 restaurants, this smoke-free hotel has a full-service spa and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, a coffee shop/café and a sauna are on-site. All 45 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and fridges.
Hotel Willow Banks offers 45 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Shimla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.
Akasa Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: INR 200 per day
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 8:30 AM–10:30 AM: INR 700 for adults and INR 500 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 2 PM - 8 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1428.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 700 for adults and INR 500 for children (approximately)
  • Self-parking fee: INR 200 per day
  • Rollaway bed fee: INR 1428.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Willow
Hotel Willow Banks
Hotel Willow Banks Shimla
Willow Banks
Willow Banks Hotel
Willow Banks Shimla
Willow Banks Shimla
Hotel Willow Banks Hotel
Hotel Willow Banks Shimla
Hotel Willow Banks Hotel Shimla

Frequently asked questions

Can I cancel my reservation for free at Hotel Willow Banks and receive a full refund?
Yes, Hotel Willow Banks offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Willow Banks cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Willow Banks?
As of 2 Dec 2020, prices found for a 1-night stay for 2 adults at Hotel Willow Banks on 3 Dec 2020 start from £58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Willow Banks pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Willow Banks?
Self-parking is available for INR 200 per day.
What time is check-in at Hotel Willow Banks?
Check-in is from 2 PM - 8 PM.
What time is check-out at Hotel Willow Banks?
Checkout is at noon.
Where is Hotel Willow Banks located?
Situated in Shimla, this spa hotel is within a 10-minute walk of Mall Road and Shimla Mall. Christ Church and Gaiety Theater are also within 10 minutes.
3.2
5 - Excellent
4
4 - Good
8
3 - Okay
3
2 - Poor
5
1 - Terrible
3

3.8/5

Cleanliness

3.4/5

Staff & service

3.5/5

Amenities

3.3/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay...
The hotel is located at the mall road which makes it an excellent location. The stay was very comfortable. The service was excellent. I would definitely call this hotel as one of the best places to stay in Shimla.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
I have stayed before also very happy to see everything upgraded.The room service food and service is excellent but breakfast needs improvement and the manager looked disinterested in his work he doesn’t even have a smile on his face early morning sad to see such faces.The reception and check inn was properly done.Overall had a great time. Thanks
Stayed 3 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place to Stay in Shimla
The best place to stay in Shimla. Right on the Mall Road with Cafe Shimla Times and Eighteen 71 What else you need?!! This is indeed the best location ever!
Stayed 2 nights in Dec 2018

2/5 Poor

Sad face IconDisliked: Staff & service
Average hotel.
Wifi was not working. TV channels were not working consistently. No urgency by hotel staff to fix the problem.
Stayed 1 night in Jul 2017

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
On the mall road. Period.
Typical three star hotel. Keep low expectations and you will be happy. Old hotel needs upkeep.

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