Shefa Holidays

beautiful room overlooking the water

Property had some great facilities, beach, gym and water sports all positives. Rooms a little tired, food very mixed bag and staff genuine and super nice people, but a little ineffective at the same time. A basic example was no water on the room on arrival, checked with reception who said it’s housekeepings fault, ask them the following day, they said it’s not them it’s reception and we never received any water. I think it’s too strong to say we regret staying here but I wouldn’t stay again. We had another four days in Vanuatu and moved rather than sought to extend.

The property appeared nice enough, and the staff were pleasant, like all in Vanuatu. And location to town was handy. The water in lagoon is unable to be used(pollution we believe), hot water systems were hit and miss, and toilets were difficult to flush. Resort was basically located in amongst housing, which led to being woken early every day. Roosters crowing from 1 30am, cars with loud music entering and tooting horn when leaving, large number of dogs barking and fighting, and people basically having no sense of the noise they were making from around 4 30am every morning. And setout of apartments worked like an amphitheatre, so when 1 guest decided to party until midnight, it lead to no sleep due to being woken early also. And the resort wifi was nearly useless. I would not stay there again.

Loved our stay at Waves. Hubby got a surf in. Great snorkelling out back even on low tide. Friendly staff that go above and beyond. Highly recommend for self contained place.

12 minute walk to centre of Port Vila and a number of good restaurants close by. Pool is a bonus - unfortunately was retiled during 2nd half of our stay but not an issue when explained it was due to damage from earthquake 14 months earlier