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"Lovely location and accommodation was clean and had everything we needed for 3 of us."

"The cottage is a bit tired but well equiped, clean and comfortable. The instructions to find the key were terrible! it says get them from a key safe padlocked to the front railings at the front of the house and they were at the back, attached to the house. Google maps cannot find the address so we followed the instructions given. It mentions a car show room that it is not there anymore (a convenient Tesco instead). I called the number given and was asked for a lot of information including my...

"We stayed at no 5 lake view. The property was very dirty. No Internet connection. We couldn't complain at the time as we arrived late due to traffic. No hot water for shower next morning. Towels too small and old. Kitchen area unclean. Outside decking filthy. Tea towels and fridge unclean and smell"

"Clean, well kept house."