Definitely not a 5 star hotel, more like 3 star, apparantly the hotel is no longer owned by Radisson, hence the drop in standards, I spoke to Mohammed who told me this, so did Rahul. It was supposedly sold to an Egyptian in 2014. A lot of people were getting rashes on their body... Including myself... Made me extremely suspicious of their bed linen... that or their swimming pools were causing these rashes... I spoke to 10 different people and all said they had to see the hotel doctor. Next bits even worse... Doctor tried to charge me £130 sterling, for advising me to buy a £3.50 antiseptic cream. I wasn't the only person that was being ripped off, I heard similar stories from 8 other English guests, if you have travel insurance, they'll bleed you for more cash.
Had some rain one afternoon, balcony room got flooded. Do you think we got an apology? Nope.
I'm 35 and the bed left me with a sore back every night. I've never slept in a bed so uncomfortable. They do try hard with the all inclusive food.. But it wasn't nice at all.
Everyone in Sharm wants you to pay in sterling (British pounds) my advice is do not. Get Egyptian pounds there and you'll get circa 12.5 Egyptian pounds to £1 sterling.
Regardless of what they say, no wifi in 200 of their rooms, according to Abdul at the bar, their staff. I was lied to about my room having wifi.. This heavily restricted my working capabilities, having no remote Internet access.
Iron in room did not work, good news the TV did
Comment from Hotel Management
02-Nov-2015 by Anwar Hawary, Hotel Management
Thank you for your comments. Needless to say, I was very disappointed to read that you have not enjoyed your stay and can only encourage you to contact me so that I can get a better understanding of the unusual and unfortunate situation you had to go through, and for which I would like to apologize.
I do trust that we will manage to have you back, and deliver the experience that you expect from a Radisson Blu Resort.