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"Best service we have received on our trip that included stays at Sheraton Grand in Hangzhou and at the Ritz Carlton in Beijing. We were not unhappy at the other locations but the Langham in Shanghai just exceeded our expectations. We only have good things to say about the people working here. The breakfast buffet was not a great value but the package we received made it a lot better. If you have the opportunity to use the spa, it is very relaxing."

"The service and staff were EXCELLENT! We travelled as a family and had a wonderful experience in Shanghai staying at this hotel. Buffet offered a wide variety of options and my daughter enjoyed the selection. The water view from our hotel room was amazing."

"Thai influenced styling throughout the hotel. The staff were so lovely and helpful and the hotel was super clean and well-appointed. Looked newly refurbished. Had a massage at the spa and it was great. It’s on a main road but with the windows closed it’s very quiet. A short walk to Yuyuan Gardens and mall area and in to other direction down Huaihai Rd there is a high-end shopping area. Highly recommend!"

"Excellent building condition and surroundings. They actually even upgraded my parents’ room and gave them a free wine because they waited for additional hours for the actual room to be ready and the hotel was very apologetic of that. The only thing was the breakfast was a bit stale compared to the price, but overall great stay."

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"Excellent views"

"Great hotel in a fantastic location. Right in the middle of all the shops with plenty of places to eat. Close to subways and connections to airports so easy to get around. You can walk to the bund in around 15-20 minutes. The staff are very helpful and speak excellent English. Would definitely stay here again."

"I liked everything about this hotel and my room.. would stay there again and again "

"The Westin Bund centre is ideally located. It’s 10 min walk from the Bund. Walking distance to both the shopping street and Yuyuan garden. Our room was clean. The bed was very comfortable. Breakfast was good. "