Title: Metzy Residence Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Metzy Residence Hotel Travelers start their day with a convenient self-serve breakfast before relaxing poolside or strolling through the garden at this comfortable retreat ## Photo gallery for Metzy Residence Hotel ![Aerial view - Metzy Residence Hotel (Serrekunda)](https://images.trvl-media.com/lodging/24000000/23050000/23040100/23040076/c6f8a9f5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double or Twin Room | Minibar, in-room safe, desk, laptop workspace - Metzy Residence Hotel (Serrekunda)](https://images.trvl-media.com/lodging/24000000/23050000/23040100/23040076/553294c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Metzy Residence Hotel (Serrekunda)](https://images.trvl-media.com/lodging/24000000/23050000/23040100/23040076/6f646b5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Metzy Residence Hotel (Serrekunda)](https://images.trvl-media.com/lodging/24000000/23050000/23040100/23040076/294992ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Metzy Residence Hotel (Serrekunda)](https://images.trvl-media.com/lodging/24000000/23050000/23040100/23040076/b0666607.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Metzy Residence Hotel blends upscale charm with modern convenience. Guests enjoy self-serve breakfast before heading to the outdoor pool or garden. High-speed WiFi keeps everyone connected, while dry cleaning and laundry services add convenience with attentive staff nearby. ## Reviews 8.2 Very good ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £43 includes taxes & fees 11 Feb - 12 Feb ## Room options ### Check availability for these dates Tonight [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=23040076&PinnedHotelID=23040076&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=23040076&PinnedHotelID=23040076&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=23040076&PinnedHotelID=23040076&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=23040076&PinnedHotelID=23040076&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=23040076&PinnedHotelID=23040076&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=23040076&PinnedHotelID=23040076&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=23040076&PinnedHotelID=23040076&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=23040076&PinnedHotelID=23040076&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 3 of 3 rooms ### View all photos for Deluxe Double or Twin Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23050000/23040100/23040076/1a6f9aa4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Balcony Separate sitting area Air conditioning Free cots/infant beds LCD TV Blackout curtains Private bathroom Minibar - 377 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Apartment, 2 Bedrooms ![LCD TV](https://images.trvl-media.com/lodging/24000000/23050000/23040100/23040076/a3054db8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cots/infant beds LCD TV Blackout curtains 2 bedrooms - 861 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Large Single Beds ### View all photos for Deluxe Apartment, 3 Bedrooms ![Deluxe Apartment, 3 Bedrooms | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23050000/23040100/23040076/4ddea9d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 3 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cots/infant beds LCD TV Blackout curtains 3 bedrooms - 1076 sq ft - 3 bedrooms - Sleeps 6 - 3 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSerrekunda-Hotels-Metzy-Residence-Hotel.h23040076.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSerrekunda-Hotels-Metzy-Residence-Hotel.h23040076.Hotel-Information) ## About the area Located in Serrekunda, Metzy Residence Hotel is near the beach. Arch 22 and Fort Bullen are local landmarks, and the area's natural beauty can be seen at Bijilo Forest Park and Abuko Nature Reserve. [Visit our Serrekunda travel guide](https://www.expedia.co.uk/Serrekunda.dx178019) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C13.45246%2C-16.71504&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=C9Nb9MOw4Nni6DpO-G-QwJ4d3Uk=) Kololi, Kotu, Serrekunda, Kanifing ### What's nearby - ![Sunset](https://images.trvl-media.com/place/178019/23f13b1e-ba11-4933-946a-14e93800dfce.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kololi Beach 20 min walk \- 1.1 miles - ![#sunset in #gambia Im a Norwegian so this is my #winterwonder](https://images.trvl-media.com/place/178019/a4189078-8143-4b52-a013-1554c81d8531.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bijilo Beach 4 min drive \- 2.0 miles - Senegambia Beach 20 min walk \- 1.1 miles - Sir Dawda Kairaba Jawara International Conference Center 4 min drive \- 2.2 miles - Senegambia Craft Market 6 min drive \- 2.2 miles ### Getting around - Banjul (BJL-Banjul Intl.) 31 min drive ### Restaurants - Tamala Beach Resort 13 min walk - Samba's Kitchen 3 min walk - 3 Chicks & a grill 3 min drive - El Sol 16 min walk - Mango Indian Global Kitchen, Bar and Restaurant 3 min drive ## About this property ### Metzy Residence Hotel Upscale hotel Free self-service breakfast, a terrace and a coffee shop/cafe are just a few of the amenities provided at Metzy Residence Hotel. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool and a children's pool - Free self-parking - A round-trip airport shuttle (surcharge), luggage storage and concierge services - A lift, smoke-free property and a front desk safe - Guest reviews say great things about the helpful staff Room features All 75 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More amenities include: - Showers and free toiletries - LCD TVs with cable channels - Balconies, coffee/tea makers and daily housekeeping ## Similar properties ![Seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/5000000/4500000/4498900/4498844/aff4744a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palma Rima Hotel Serrekunda - Pool - Breakfast included - Parking included - Free Wi-Fi 7.0 Good 92 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=4498844&PinnedHotelID=4498844&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach bar](https://images.trvl-media.com/lodging/108000000/107460000/107456100/107456050/03cb5f62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bungalow Beach Hotel Serrekunda - Pool - Kitchen - Parking included - Free Wi-Fi 8.0 Very good 16 reviews £55 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=107456050&PinnedHotelID=107456050&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9420000/9415800/9415745/1e023b68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kololi Beach Resort Senegambia - On private beach - Pool - Parking included - Free Wi-Fi 8.4 Very good 80 reviews £71 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=9415745&PinnedHotelID=9415745&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Apartment, 1 Bedroom, Terrace, Pool View (D2) | Terrace/patio](https://images.trvl-media.com/lodging/54000000/53600000/53595700/53595632/41a2b792.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Forest View Apartments Senegambia - Pool - Kitchen - Washing machine - Parking included 9.4 Exceptional 35 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=53595632&PinnedHotelID=53595632&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/100000000/99940000/99931900/99931834/7096752b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sarge's Hotel Senegambia - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.4 Good 30 reviews £30 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=99931834&PinnedHotelID=99931834&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/11000000/10080000/10073200/10073174/6b4ec99f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lemon Creek Hotel Resort Serrekunda - Pool - Breakfast included - Spa - Parking included 7.8 Good 91 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=10073174&PinnedHotelID=10073174&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/49000000/48580000/48572700/48572641/162bbbb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bamboo Village Resort Serrekunda - Pool - Breakfast included - Kids’ pool - Parking included 7.8 Good 81 reviews £47 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=48572641&PinnedHotelID=48572641&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/4000000/3860000/3851100/3851076/6906a771.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senegambia Beach Hotel Senegambia - On private beach - Pool - Kids’ pool - Parking included 8.0 Very good 390 reviews £78 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3851076&PinnedHotelID=3851076&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15260000/15251600/15251553/4b1075b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baobab Holiday Resort Serrekunda - Pool - Breakfast included - Parking included - Free Wi-Fi 7.8 Good 29 reviews £49 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=15251553&PinnedHotelID=15251553&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/42000000/41370000/41366300/41366274/f8aa18f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harmony Resort Boutique Hotel Brufut - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 13 reviews £52 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=41366274&PinnedHotelID=41366274&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=23040076&PinnedHotelID=23040076&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=23040076,4498844,107456050,9415745,53595632) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free self-serve breakfast available daily 6 AM to 11 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Refrigerator on request - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 3 meeting rooms - Business centre - Conference centre (3,229 square foot of space) ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 3 buildings - 3 floors - Built in 2017 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar - Refrigerator on request ### More - Air conditioning - Desk - Electrical adapters - Iron/ironing board on request - Laptop workspace - Safe - Window screens ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 20.0 per day. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 20 per vehicle (one-way) - Rollaway bed fee: USD 20.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Metzy Residence Hotel Serrekunda Metzy Residence Serrekunda Metzy Residence Hotel Hotel Metzy Residence Hotel Serrekunda Metzy Residence Hotel Hotel Serrekunda ## Frequently asked questions ### Does Metzy Residence Hotel have a pool? ### How much does it cost to stay at Metzy Residence Hotel? ### Is Metzy Residence Hotel pet-friendly? ### How much is parking at Metzy Residence Hotel? ### What time is check-in at Metzy Residence Hotel? ### What time is check-out at Metzy Residence Hotel? ### Does Metzy Residence Hotel provide a shuttle to the airport? ### Where is Metzy Residence Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Metzy Residence Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.4 Location ### 8.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 55 8 - Good 36 6 - Okay 24 4 - Poor 8 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Gloria Jean 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Love this hotel. I safe an the staff made feel family member. Walking from beach and alway from party scenery. Perfect location. ##### Gloria Jean Stayed 12 nights in Jun 2025 ### 10/10 Excellent #### Eliyas 25 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Brilliant place to stay, magnificent staff,very clean definately recommend this hotel. ##### Eliyas Stayed 10 nights in Dec 2024 ### 8/10 Good #### Fatmata 13 Nov 2024 Liked: Cleanliness, staff & service The place was clean, their staff are nice and it is close to other tourist attractions spots ##### Fatmata Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Hugo 16 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good prices 5min to the beach Friendly staff Overall: Really good ##### Hugo Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Beverley 2 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Fabulous friendly hotel great for children lovely pool spacious rooms with air con cleaned every day great breakfast with different choices daily we had a brilliant 2 weeks definitely go back again ##### Beverley Stayed 14 nights in Feb 2024 ### 10/10 Excellent #### Donna 15 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time. Staff was great, friendly, and very accommodating. Rooms were spacious ##### Donna Stayed 6 nights in Feb 2024 ### 8/10 Good #### Julie 22 Jan 2025 Liked: Cleanliness, staff & service, amenities Very friendly staff. More general maintenance needed. ##### Julie Stayed 15 nights in Dec 2024 ### 10/10 Excellent #### Lamin 28 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is a very nice hotel clean and the people working there they are beautiful and friendly the service 100% and is not far from the beach i really enjoy my stay the staff are amazing they like my family big one love to Metzy Hotel staff i will be back again ![](https://a.travel-assets.com/ugc/hotel-reviews/FE6DAF893AC83C6FCAA0AB9C9BF8E5A6443B744B1711661385242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3890521BB35BBEC542A4D895933EDB0190D616FB1711661384233.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AB7E4B28471DB04FB5ECF59C54019A2AF1675B431711661618574.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/39395DB3A659AB15DF2899CF0C079A94B1351CF81711661623328.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lamin Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Lamarana 10 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice clean ##### Lamarana Stayed 2 nights in Jan 2025 ### 8/10 Good #### Michelle 22 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort My stay was really nice, the only downfall was the internet had no wife for best part of my stay, I had to go out of the room to get it… staff are very professional and very polite…. Will def recommend and will stay here again ##### Michelle Stayed 10 nights in Apr 2024 ### 8/10 Good #### Musao Mary 27 Jan 2024 Staff are friendly exceptionally hardworking and enjoying their job ##### Musao Mary Stayed 14 nights in Jan 2024 ### 8/10 Good #### Leshonda 4 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was my second stay at Metzy. The staff so very friendly and accommodating. Only wish for more variety breakfast for non pork nor beef eaters. ##### Leshonda Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Zaid 5 Sept 2023 Liked: Cleanliness I like the quiet place and the rooms but the services is not perfect ##### Zaid Stayed 1 night in Sep 2023 ### 6/10 Okay #### Jessica 18 Aug 2023 Liked: Cleanliness, staff & service, amenities Staff was helpful and friendly. Wifi was terrible!!! It was quite noisy as children running about and at the pool. Rooms were clean and would stay here again if they fix the wifi. ##### Jessica Stayed 2 nights in Aug 2023 ### 6/10 Okay #### MAMADOU LAMINE 22 Jan 2024 Disliked: Staff & service, property conditions & facilities Room and bed are confortable. But the staff who take care of cleaning and cleanliness do not do their job well, especially in the toilets. More effort will be needed to provide customers with clean towels. The swimming pool is very beautiful ##### MAMADOU LAMINE Stayed 6 nights in Jan 2024 ### 10/10 Excellent #### Gloria 22 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like there was security gate. The cook did outstanding on the food. The cleaner alway provides extra', they alway accommodate. The staff at desk was protest of they guest piracy. My room had a view of lots natural, on last a saw a monkey, lors birds, and butterfly. ##### Gloria Stayed 12 nights in Apr 2024 ### 10/10 Excellent #### Victor 6 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My Metzy Residence Hotel Stay A-metzy-ing! I felt safe and well taken care of at Metzy. The ambiance was great, the staff were friendly and responsive. The meals were decent and the housekeeping did a good job with amazing honesty. The power supply was mostly on and outages lasted only five seconds at most. The internet connectivitty was good. It would be even better if the management fixes the wall of the dining room and positions the breakfast chef outdoors. Keep up the good work Metzy. ##### Victor Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Donna 12 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the property were excellent. Everyone was very friendly, helpful and very accommodating. We ended up staying there nearly 3 weeks and in that time it was comforting to know that staff was concerned for you if you were away from your routine. This was particularly reassuring as we were two senior women travelling without our husbands. We felt very safe. If there was an issue with anything the issue was addressed in a timely manner. It is clear that the facility is working to improve the quality of its property. Without a doubt I would recommend this property as a great place to stay. ##### Donna Stayed 6 nights in Mar 2024 ### 4/10 Poor #### Christiana 3 Jan 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel from Hell Location was good but the access road needs upgrading. The whole building needs refurbishing because of poor maintenance the building is dilapidated. Aisha was a fantastic receptionist always trying her best to solve difficult issues. Cleaning was extremely bad. Breakfast choice was limited. A big Shout out to Ibrahim in the restaurant. ##### Christiana Stayed 11 nights in Dec 2023 ### 8/10 Good #### Helena 31 Jan 2024 Liked: Staff & service Disliked: Property conditions & facilities First 2 days were bad, because a big group in the hotel. Very much noise day and night. Breakfast then was a mess. Room was not ok, no lock, no power etc. The girl of the reception did a good job and give the solution. After those days the breakfast was getting better by the day. The wIters and the cleaning was good. ##### Helena Stayed 17 nights in Jan 2024 ### 6/10 Okay #### D 3 Jan 2024 Disliked: Cleanliness, property conditions & facilities #### The Metzy Experience The Metzy Hotel has potential but requires: 1\. Capital injection to upgrade facilities and improve the structure generally. 2\. Trained and effective management team to support main areas of services 3\. Cleaning staff- they are continuously under strain and ill equipped to carry out their work. The location of the hotel is ideal with access to other resorts, businesses and local communities. Isha at the reception desk was vey helpful and professional. She however needs support from management as she takes a lot of customer grief. ##### D Stayed 11 nights in Dec 2023 ### 4/10 Poor #### Simon 20 Nov 2023 Disliked: Staff & service, property conditions & facilities 1st impressions the hotel looked nice. But there many renovations going on which should have been completed in the low season & not at the start of the high season.. Breakfast was describe as a buffet, but one always had to ask for milk, bread, rolls, juice & even glasses / cups.. Wi-Fi was a hit & miss. Router kept on disappearing during the day & would return if one queried where it had gone. Swimming Pool looked nice, but unfortunately to much chlorine as it affected the eyes & skin. No real service for those @ the pool for drinks & food - one had to go into the restaurant. Food was expensive. Staff were always friendly & helpful. ##### Simon Stayed 25 nights in Oct 2023 ### 6/10 Okay #### Margery 8 Mar 2024 On a whole the staff was welcoming, polite and very professional. Couldn't come to the reasoning for only 1 bottle of water in the room on arrival. Service was slightly slow when requested anything for the room. A few things that needed to be put right, No shower gel in the dispensers, Do not disturb or room cleaning required did not work. Flushing of the toilet jammed but I worked it out before I left so that it the water never kept running all the time in the system. All in all a pretty comfortable stay. ##### Margery Stayed 7 nights in Feb 2024 ### 6/10 Okay #### Michael 19 Nov 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The best days of this hotel are over, a lot of things broken in the room: power outlet hanging from the wall; nightstand falling apart; light in bathroom very scattered; shower is simply in the full dark, you do not see anything; toilet lid broken; hot water only occassionly with lots of luck; insects/bugs on the floor; dirty and old carpet; etc... Wifi was mostly great for me but only because router was positioned right in front of my room. However router is moved frequently so it happens quite often, that you do not have Wifi at all. You need to be lucky with router location.... Only big towels, nothing for drying your face or hands. During my last 2 days even only 1 towel available at all, which is not sufficient. Daily cleaning did a good job but once they entered the room without asking or knocking while I was still inside, this is a no go. Breakfast very basic as well, not much choice and more English-breakfast-style. Butter, cold milk, glasses, news plates only on request.... But the freshly made omlettes every morning are nice! Staff is friendly and tries its best. Great location, 3 minutes walk to the beach and (beach) bars and restaurants in direct neighborhood. ##### Michael Stayed 3 nights in Nov 2023 ### 4/10 Poor #### jason 18 Oct 2025 Disliked: Property conditions & facilities No bar . Restaurant only had chicken sandwich. 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