Hotel conveniently located to Coex. Hotel staff was friendly. Their English wasn't the best but it was definitely functional. They were happy to answer questions,. But that's where the positives end. Housekeeping was non-existent - of my 5 days there, my bed was not made once, my dirty towels were never removed, trash wasn't taken out. On day 4, I finally had enough and called the desk and asked for housekeeping to come while I was there because there were literally bugs crawling out of the floor since the room hadn't been cleaned - they came but again, they didn't make the bed, remove dirty towels, remove the box of old food with the bin, etc - they just brought new shampoo/conditioner and added towels. On some days, I could tell they had never entered my room because the water wasn't replaced.
I survived okay because I wasn't in the room much, but it was really grimy and sleeping with bugs is no fun.
On my 5th day, I needed an extra hour to finish some work and pack up and the receptionist told me they charge 10,000 for each additional hour, but when I reminded her that I had just paid for 5 nights, and one more night wasn't asking much, she gave in.
Overall, decent location and friendly staff but housekeeping/hygiene/cleanliness is very poor.