5/5 Excellent
Claudia
Travelled with family
20 Jun 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
The Shilla Seoul
Photo gallery for The Shilla Seoul
Overview of The Shilla Seoul
VIP Access
The Shilla Seoul
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
249, Dongho-ro, Jung-gu, Seoul, Seoul, 04605
Explore the area
- Namsan Park8 min walk
- National Theater of Korea9 min walk
- Korea House13 min walk
- Seoul (GMP-Gimpo Intl.)21 min drive
Choose dates to view prices
About this area
Seoul
The Shilla Seoul is located in Jung-gu, a neighbourhood in Seoul, and is in the city centre and near a metro station. Namsan Cable Car and SM Entertainment Communication Center are local attractions and those in the mood for shopping can visit Gwangjang Traditional Market and Shinsegae. Children's Grand Park and Lotte World are also worth visiting.
What's nearby
- Namsan Park - 8 min walk
- National Theater of Korea - 9 min walk
- Korea House - 13 min walk
- Dongdaemun History and Culture Park - 16 min walk
- N Seoul Tower - 3 min drive
Getting around
- Dongguk University Station - 4 min walk
- Haengsin Station - 19 min drive
- Seoul (ICN-Incheon Intl.) - 56 min drive
Restaurants
- LaYeon — 1 min walk
- Palsun — 1 min walk
- Coffine Gurunaru - 4 min walk
- Pastry boutique - 5 min walk
- Pyeongando Jokbaljip - 6 min walk
About this property
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of CESCO (S. Korea)
Social distancing
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Limited on-site parking
- On-site parking includes off-street options
- Free local area shuttle
- Free shopping centre shuttle
Food and drink
- Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:00 AM on weekends: KRW 69000 for adults and KRW 32000 for children
- 6 restaurants
- 1 bar
- 24-hour room service
Things to do
- Fitness centre
- Full-service spa
- Golf driving range
- Indoor pool
- Sauna
- Seasonal outdoor pool
- Shopping
- Hot tub
- Steam room
Family friendly
- Free area shuttle
- Indoor pool
- Laundry facilities
- Fridge
- Seasonal outdoor pool
- Soundproofed rooms
Conveniences
- ATM/banking services
- Lift
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- Japanese
- Korean
Business services
- Business centre
- Computer station
- Conference centre
- Meeting rooms 3
Outdoors
- Garden
- Rooftop terrace
Spa
- 10 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Massages
- Massage/treatment rooms
- Sauna
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (select rooms)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Bidet
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Toothbrush and toothpaste
Entertainment
- 55-inch TV
- TV channels
- Premium channels
Food and drink
- Electric kettle
- Free bottled water
- Minibar
- Fridge
More
- Desk
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Seoul
Jung-gu
Guest rating 4.5+
Business-friendly
Air conditioned
Free WiFi
5 star
Hotel
Policies
Check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 19
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Starting October 1, 2021, check-in is at 2 PM and check-out is 11 AM.
Starting October 1, 2021, the executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour. Light snacks are not available.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for KRW 36300.0 per day.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: KRW 69000 for adults and KRW 32000 for children (approximately)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: KRW 36300.0 per day
- Facilities fee: KRW 45000 per person, per day and includes use of: sauna
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The indoor pool, fitness facility, and sauna are closed every third Wednesday of the month.
Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.
The hours of operation for Urban Island (seasonal outdoor pool area) vary. Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis). Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool.
Access to Urban Island may be restricted in extreme weather conditions.
Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.
Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge.
We should mention
The seasonal pool will be open from 13 March to 14 November
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the health club or fitness facility
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Seoul Shilla
Shilla Hotel
Shilla Hotel Seoul
Shilla Seoul
Shilla Seoul Hotel
The Shilla Seoul Hotel
The Shilla Seoul Hotel Seoul
The Shilla Hotel Seoul
The Shilla Seoul Seoul
The Shilla Seoul Hotel Seoul
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.8/5
Cleanliness
4.7/5
Staff & service
4.6/5
Amenities
4.7/5
Property conditions & facilities
1/5 Terrible
Verified traveller
14 Jun 2021
Disliked: Staff & service
Foreigners Beware
Stayed 1 night in Jun 2021
5/5 Excellent
Verified traveller
6 Jun 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021
5/5 Excellent
Verified traveller
Travelled with family
24 May 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021
5/5 Excellent
Verified traveller
24 Apr 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021