Indoor pool, pool loungers

Reviews of Hotel Dolphin

4 out of 5
Hotel Dolphin
Štefánikova 78, Senec, Slovakia

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 2 out of 36 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zdeno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Pavel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

ghaddab

Stayed 1 night in Apr 2023

2/10 Terrible

Tamas

Liked: Cleanliness
Disliked: Staff & service
Terrible.
This place is a joke. Advertised with pool which has maintenance and sauna which they would charge 50 EUR to turn it on. Nothing like what you would expect.
View from the room.
Stayed 1 night in Feb 2023

4/10 Poor

Martin

Stayed 2 nights in Oct 2022

10/10 Excellent

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice hotel, near a beautiful lake. A very friendly stufg
Stayed 1 night in Sep 2021

6/10 Okay

Ivan

Liked: Cleanliness, property conditions & facilities
4 start price, not the hotel
1. Staff are super nice! 2. Our hotel room was located in another building, across the road from the main building. Took the 2nd entrance, got to the 2nd floor, but our keycard would not open the hallway door. So we had to get back, took the first entrance, got to the 2nd floor, keycard worked - we had to walk all the way to the end of the hallway, where are room was located, right next from the 2nd hallway door, that we could not open. 3. AC in the room did not work, or worked very poorly - based on the other reviews, this was intentional. The temperature difference between outdoord and indoors was hardly 3 degrees. At night we had 29 degrees in our room. 4. Besides the bed, there was no night table, to put your phone, or a water bottle. 5. on the minibar there is listed Absolut vodka, in fact there was some "local" vodka, called vodka 6. We have been charged for parking, even though I later checked my email, where it clearly stated "parking included" - I was later told, that they have deducted it from the cost. 7. Breakfast at 7am is only Mon-Sat. On Sundays, the breakfast is at 8am. So we had to go for an hour long walk, as nobody told us this, even the brochure states, breakfast is being served from 7. 8. instead of one king bed, there were 2 singles, joined as one king. this was too bad, as I kept falling between the mattresses. 9. our room had a huge parking lot view, but I guess it does not matter now, but it'd be nice, if it was mentioned in the room description
Stayed 1 night in Aug 2021

10/10 Excellent

Zdenek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great All Rounder
Great all round and service with a smile everywhere in the Hotel.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
NEVER STAY HERE. I have never left a hotel I checked into, but after just one night we had to. It is advertised as having air conditioning, but it DOES NOT WORK. There is a thermostat in the room, but it does not work. The front desk controls it, and is under orders from management to not run it very often. When they do it isn’t for long and the air isn’t very cool. The desk said there was an issue, but what I am reading from various reviews, this has been an issue for a long time. When asked about a fan, we were told they do not give fans to guests (they know it is extremely hot, but keep the fans for themselves). The morning after sweating all night (it was 80-90°F/30-35° C) the lady at the desk was very kind and understood our pain because she said it was extremely hot in the lobby too (but nowhere near as hot as it was in our room). Also, our 2nd floor room faced another building, so there was nowhere to get any air flow into the room. Some guests even left their doors open to try and get air. To make matters worse when we told the desk clerk we needed to leave, she said that to cancel we would need to go through Expedia since that is who we booked our room with. For over a month the manager has refused to give a refund. I typically give extremely high ratings for great places, but this is an extremely poor run hotel that is so hot you can’t function. The Hotel Impiq in Trnava has great service and air conditioning. Also, the gorgeous town has much to offer.
Stayed 8 nights in Aug 2018

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good and clear. Nice place to stay

6/10 Okay

alejo, los angeles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No AC!!! It was hot!!! Manager's choice??
Arrived to the hotel poor front desk agent was very helpful and got me a room while trying to communicate with expedia. The room had the AC off and I was told at check out "sorry the manager does not want to activate"" im sorry what? This hotel should NEVER be listed as options for Bratislava as it is in a completely different city! Full price for an uncomfortable night with no sleep due to no AC??
Response from Hotel Dolphin**** on 2 Jun 2017
Dear Guest, Thank you for your feedback. Every customers experience moves us forward. We are really sorry to hear about your bad experience in our hotel and we would like to apologize for the trouble. We would like to explain that it was not the choice of managers to turn off the AC, it was not working during your stay, but we tried to solve this situation. Expedia has offered accommodation in Senec, because Bratislava was full of capacity. Hotel Dolphin **** is on the site under Senec and is not responsible for the inattention during booking the room by the client. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tomra visit
Very nice and good hotel with friendly staff. I enjoyed staying in this hotel

10/10 Excellent

Jisang

Stayed 1 night in Jan 2024

10/10 Excellent

Georg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Byli jsme velmi spokojení, hotel byl velice klidný, snídaně bohatá, nablízku možnost se dobře navečeřet navzdory pozdní hodině.
Stayed 1 night in Nov 2023

10/10 Excellent

Cyrine

Stayed 1 night in Apr 2023

8/10 Good

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pobyt
Veľmi príjemný hotel so službami na úrovni. Bohaté raňajky, krásna izba. Vytkla by som akurát pleseň v sprchovom kúte, čo sa dá veľmi ľahko odstrániť keď sa chce. Druhá vec, ktorá nás nemilo prekvapila boli raňajky podávané cez víkend až od 8.00. Pre ľudí zvyknutých vstávať skoro a vypiť si šálku kávy je to strašne neskoro. Uvítala by som aj rýchlovarnú kanvicu na izbe. Vo všeobecnosti sme boli s pobytom spokojní. Strávili sme tam už druhý víkendový pobyt. Vyhovuje nám plavecky bazén kde je vždy minimum ľudí.
Stayed 2 nights in Aug 2021

8/10 Good

Jana

Stayed 2 nights in Aug 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skvelé
Pekný a čistý hotel. Bez výhrad.
Stayed 4 nights in Aug 2021

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

8/10 Good

JOZEF

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020

8/10 Good

John Skourup

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Valérie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
freundlicer Empfang, Zimmer war sauber, Frühstücksbuffet war in Ordnung.
Stayed 1 night in Aug 2019

10/10 Excellent

Ales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Krásný hotel a okolí
Stayed 4 nights in Jul 2019

10/10 Excellent

katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hockey VM
Bra hotell med pool och träningsmöjligheter.20 min promenad till tåget till Bratislava. Vi hade bokat ett rum för tre vuxna personer och fick en väldigt dålig extra säng!
Stayed 4 nights in May 2019

8/10 Good

Ján

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Överraskande bra.
Stayed 1 night in Nov 2018

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Senec 2018
Ideální místo pro dovolenou.
Stayed 4 nights in Aug 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

8/10 Good

Arild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK hotell
OK hotell for gjennomreise. Kanskje mer liv i område litt lenger ut på sommeren.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend to use the back yard of the Hotel.
깨끗하고 좋았어요. 저희는 시간이 없어서 이용 못했지만 다음 날 아침에 보니까 뒷뜰이 굉장히 좋아보였어요. 시간적 여유가 많으신 분들은 이용하시면 좋을 것 같아요. 그리고 프론트가 친절해서 아주 좋았어요.
Stayed 1 night in Jun 2017

8/10 Good

Fred

Liked: Cleanliness, staff & service
Hotel à Senec. Piscine couverte un peu froide
Hotel à Senec. Piscine couverte un peu froide. Room service disponible. Parking gratuit.