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Overview of Philipburn Hotel, BW Signature Collection

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Deluxe Room, 1 Double Bed, Non Smoking

5/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds, Non Smoking (Pet Friendly;Lodge)

5/5 guest room rating
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Superior Room, 1 Double Bed, Non Smoking

5/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

5/5 guest room rating
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 2 Single Beds, Non Smoking

5/5 guest room rating
  • Sleeps 2
  • 2 Single Beds

Standard Room, Multiple Beds, Non Smoking (Lodge)

5/5 guest room rating
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Room, 1 Double Bed, Non Smoking

5/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (Lodge)

5/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 21 out of 41 reviews
5 - Excellent 51%
Rating 4 - Good. 11 out of 41 reviews
4 - Good 27%
Rating 3 - Okay. 7 out of 41 reviews
3 - Okay 17%
Rating 2 - Poor. 1 out of 41 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 41 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

0.0/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maintining good standards
Comfortable hotel, made very welcome and robust but sympathetic COVID019 controls. Excellent food and restaurant service.
Stayed 1 night in Sep 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

3/5 Okay

Eagerly Anticipated Break Missed
Had to give some ratings on previous screen, as unfortunately we were unable to take up our booking at the last minute. On the day of our proposed stay, our severely disabled son took epileptic seizures and we obviously had to care for him. My wife called the cancellation number to advise of our inability to fulfil the booking. It is unfortunate that our inability to take up an eagerly anticipated break due to the above reason, and thereby forfeit the full cost of the break, is equated with those instances where people simply change their mind and don't turn up. We will therefore have to give careful consideration to booking anywhere in advance in future in case our son suffers a similar situation.
Stayed 1 night in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay.
Really enjoyed are stay, excellent service & breakfast . We would have preferred the bath room on the same level as the bedroom. We will stay again when in the area.
Stayed 1 night in Sep 2019

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