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"Excellent location next to the train station Upon arrival we was greeted by a very cheerful friendly receptionist called Dean that went out of his way to make us welcome and he upgraded our room which made our stay wonderful. The room was lovely and a great view of the city . The bed was so comfy which aided a good nights sleep "

"Very comfortable and convenient hotel. Easy to walk to from the railway station. Easy also to walk onto York centre to do tourist attractions. Loved the restaurant on the roof terrace. The downstairs restaurant was also excellent for dinner and for breakfast. We paid a little more for a club room which had a generous seating area and a city view."

"ALL GOOD. EXCEPT FOR LIFT BEING OUT OF SERVICE "

"Nice budget hotel, staff were very friendly. Would recommend."

"The hotel very clean and modern Its very close to the shops, restaurants and coffee shops Staff very friendly Breakfast its ok"

"Really impressed, my first stay in a Novotel and it was ideal. Got parked ok, staff were lovely, hotel in great condition, room was nice and breakfast excellent...very happy indeed"

"The hotel is is a great location and on a quiet street. Staff were very friendly and the room was lovely, a good size, very clean and with a really nice bathroom. Breakfast was good with lots of options. I would definitely recommend it. "

"The hotel was nice enough to hold our two large suitcases, while we travelled to Edinburgh. I don't think we would have survived Edinburgh if we had to carry around that baggage. Weird thing with return was that the room was a ways from our previous room, but was bigger with a nice bathtub."

"Hotel was fantastic, staff were extremely friendly and helpful."